In this episode, Jo Lynch, Account Director at KAM, sits down with Luis De Souza, CEO and Chairman at NFS Hospitality, to discuss technology’s evolving role in the hospitality sector.

Luis shares his perspective on how digital tools and data are transforming operations, guest experiences, and profitability. Together, Jo and Luis explore the balance between innovation and human connection, and what businesses can do to future-proof their operations in an increasingly tech-driven world.

Tune in for an insightful and forward-looking conversation packed with practical ideas for operators and leaders across hospitality.

To kick off 2025, Katy Moses, Managing Director at KAM, sits down with Ann Elliott — hospitality industry legend and portfolio board advisor — for an inspiring start to the year.

Ann shares her reflections on leadership, change, and the future of the sector, drawing on decades of experience supporting some of hospitality’s most successful brands. Together, they discuss the key opportunities and challenges facing the industry in 2025, and what business leaders can do to build stronger, more people-focused organisations.

Tune in for an honest, insightful, and motivating conversation to set the tone for the year ahead in hospitality.

In this episode, Katy Moses, Managing Director at KAM, catches up with Dawn Lawrence, CEO and Founder of Hospitality Jobs UK, to explore how the industry can make pub recruitment smarter, more effective, and more supportive for tenants and licensees.

Dawn shares her expert insights on hiring challenges, the importance of employer branding, and how technology and data can help attract and retain the right talent. Together, they discuss practical ways to strengthen recruitment strategies and build a more resilient hospitality workforce.

Tune in for an honest and insightful conversation packed with actionable advice for operators, recruiters, and anyone passionate about improving the people side of hospitality.

In this episode, Katy Moses, Managing Director at KAM, sits down with Nisha Katona, CEO and Founder of Mowgli Street Food, to explore the journey behind one of the UK’s most beloved casual dining brands.

Nisha shares her experiences of building a restaurant business and what it takes to keep culture and authenticity alive as you grow. Katy and Nisha also discuss the evolving dining landscape, leadership in hospitality, and advice for operators navigating today’s market.

Tune in for an inspiring and honest conversation packed with insight, passion, and practical takeaways for anyone in the industry.

What did last year's UK Budget really mean for hospitality and foodservice?

In this episode, Katy Moses, Managing Director at KAM, chats with Kate Nicholls, CEO of UKHospitality, to unpack the key takeaways and explore what they mean for operators across the sector. From tax changes to staffing challenges and consumer confidence, Katy and Kate break down the implications and share practical advice on how businesses can adapt and thrive.

Tune in for expert insight, clear analysis, and a forward-looking discussion on the future of UK hospitality.