Health systems need to compete on experience, not just brand prestige.

In this episode, Dr. Aasim Saeed, the CEO and Founder of Amenities Health, discusses his mission of improving the healthcare experience by providing a digital front door and patient loyalty platform for health systems. Dr. Saeed highlights the challenges health systems face, including the competition from retail giants entering the healthcare space, such as Amazon and Walmart. Driven by the belief that health systems should offer amenities comparable to those in hospitality, he explains how Amenities Health aims to help health systems enhance patient experience. Dr. Saeed also stresses that healthcare organizations’ primary goal should be the convenience and loyalty of their customers and urges them to compete on these matters, as they are crucial to transforming healthcare.

Tune in and learn how health systems can stay ahead in the evolving healthcare landscape by prioritizing patient experience and convenience!