Alongside the Chicago Sun-Times, we’re gathering your questions about all things money and finances.Then each week, we get your questions answered by the people who know best.This week, we’ve got this from Mare in Chicago’s Uptown neighborhood:"I have a student loan. Initially, it was with a servicer that provided good service. In 2022, I applied for public service loan forgiveness and was denied, but in the process the government moved my loan to another servicer without notifying me. This servicer is the worst - they raised my payments without notice, and whenever I have a problem, I cannot get a human on the phone. I would like to move my loans back to the first servicer, but they said I would need to do a loan consolidation first. I have no idea how to do this, or if it will cost me more money in the long run. Please help!"So to help Mare out, we called up an expert.HOST: LANE