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How Do We Handle Churn When Customers Hit Pause
In episode #248, I address a reader's question. Here’s the question…how can we distinguish churn from a customer freeze (pause services)?
- Handling churn calculations
- Handling retention calculations
- Havoc with your MRR schedule
Join my community for my training, templates, and content: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout
View all episodes
By Ben Murray
4.6
1111 ratings
In episode #248, I address a reader's question. Here’s the question…how can we distinguish churn from a customer freeze (pause services)?
- Handling churn calculations
- Handling retention calculations
- Havoc with your MRR schedule
Join my community for my training, templates, and content: https://www.thesaasacademy.com/offers/ivNjwYDx/checkout
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