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In episode #207, I address retention in a multi-year contract environment. Should we use only classic retention analysis?
- The 3 retention metrics
- When to apply the renewal rate?
- What is renewal rate?
By Ben Murray4.6
1111 ratings
In episode #207, I address retention in a multi-year contract environment. Should we use only classic retention analysis?
- The 3 retention metrics
- When to apply the renewal rate?
- What is renewal rate?

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