How Draper and Kramer is using income and payroll data to upgrade its mortgage borrower experience

It’s been a wild ride for mortgage lenders the past few years. With rates high, they’ve been primarily focusing on two things. The first is to cut costs – that can manifest in reduced headcounts, but mortgage lenders are also thinking about using technology smartly to do more with less. And for those lenders who’ve seen a cycle or two, they’re thinking about using technology strategically, too. It’s not just about efficiency – they know the cycle will turn back in their favor at some point, and will they be ready to scale when demand kicks back in? Will they be proactive about growth when things start ramping again?

For this episode, I’ll be joined by Courtney Schaefer, COO of Draper and Kramer, a real estate firm that’s over 100 years old and one of the top 30 mortgage banks in the US. She’ll take us through how her firm is positioning itself to be ready for a mortgage rebound. She’s clearly looking at technology and data tactically – to reduce costs and increase efficiency – and strategically – to be able to grow smartly when the market dynamics shift.

Also on this episode is John Hardesty, GM of Mortgage at Argyle, a leading provider of income and employment data that does deep work in financial services.

I’m Zack Miller, Tearsheet’s editor in chief. Tearsheet has partnered with Argyle to create a four part podcast series that explores how different parts of the financial industry are using modern technology and access to new forms of data to power their businesses today and into the future.