Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined in this episode by two guests, Steve Boms (Executive Director at FDATA) and Dan Murphy (Founder of Sunset Park Advisors; formerly CFPB).

We're talking about Canada, and why a country that has spent the better part of a decade moving at a pace I have occasionally made fun of in the newsletter is now arguably ahead of the U.S. on open banking regulation.

Dan and Steve walk through how Canada deliberately corrected what other countries got wrong, and how timing and learning play a role, too. Canada watched the BPI lawsuit play out in the U.S. They saw the gap between banks' stated preferences and revealed preferences once implementation became real. They built voluminous, specific legislation partly because they learned what happens when you leave room for interpretation.

The conversation explores the global policy learning ecosystem, the cultural conservatism baked into Canadian financial services (Steve calls it "conservatism with the lowercase c"), and how a Big Five oligopoly holding 90% of consumer deposits accidentally created conditions for comprehensive reform when external pressure finally arrived.

Highlights include:

Steve's argument that write access might actually solve liability problems by creating traceable ledgers of who changed what and when

Dan's observation about the Amazon Perplexity lawsuit and how it echoes every open banking access fight 

The distinction between domestic competition policy and international competitiveness policy, and why they usually point in opposite directions

This episode is brought to you by Plaid. 

Most lenders see the value of cash flow data. The hard part is getting started—and knowing what to do with it once you have it. Plaid makes it easy to access real-time cash flow and behavioral insights in seconds, through a familiar experience borrowers already trust. No heavy lift. No added friction. Learn more at www.plaid.com/ftt

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/

And for more exclusive insider content, don’t forget to check out my YouTube page.

Follow Steve:

https://www.linkedin.com/in/stevenboms/

Follow Dan:

https://www.linkedin.com/in/danieljmurphy01/

Follow Alex Johnson: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson

X: https://www.twitter.com/AlexH_Johnson

Welcome to the finale of Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software.

The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether.

In Episode 4, I sit down with Dave Wasik, Partner at 2nd Order Solutions, a lending advisory firm that works across the lending lifecycle, helping lenders originate loans, manage credit on existing customers, and handle fraud, collections, and recoveries (in the U.S. and overseas). 

We start with the macro context Dave sees in his quarterly credit work. Delinquencies look stable across most lenders and asset classes, which is wild to believe given rising home rents, auto prices, restarting student loan payments, and consumer confidence reaching its 10-year low. Dave flags two yellow-orange areas: subprime federal student loan delinquencies that remain stubbornly high, and credit cards originated in early 2025 already showing early signs of performing as poorly as cards from 2022 (which was a rough year for just about every lender).

From there, Dave explains why collections breaks the usual testing playbook, before we get to AI. Dave breaks it into two buckets, collector-facing copilots and consumer-facing bots. Collector-facing copilots are farther along (in both tech and lender comfort) whereas consumer-facing bots sit in an awkward middle between self-service and human empathy, though Dave argues the shame of debt might actually make a bot preferable. 

Plus, he shares a mind-bending glimpse of the near future: bot-to-bot conversations negotiating collections outcomes. It’s a finale you won’t want to miss!

This episode is brought to you by C&R Software. 

More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0.

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/

And for more exclusive insider content, don’t forget to check out my YouTube page.

Follow Alex: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson

Twitter: https://www.twitter.com/AlexH_Johnson

Follow Dave:

https://www.linkedin.com/in/davewasik/

Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to Not Fintech Investment Advice, where Simon Taylor and I do what we do best: talk about fintech startups we’re absolutely not giving investment advice on.

First up is Kairos, a multi-prediction market trading platform giving traders a single terminal to buy and sell event contracts across Kalshi, Polymarket, and all the other emerging platforms. Their pitch: what the Bloomberg terminal did for Wall Street, Kairos does for prediction market traders. That tees up our bigger idea: as prediction markets expand, how they get liquidity (especially through sports betting) shapes what these markets can become.

Next is Vault, which takes a different angle on crypto-collateralized lending. Instead of the usual over-collateralized “borrow to buy more crypto” model, Vault’s idea is infrastructure that lets lenders use crypto as collateral to improve pricing or unlock access for other loans. Banks may want this, but they have no ability to take custody of that crypto asset as a part of the collateral process, and monitor the value of it – all of the infrastructure is missing there.

Then there's Vennre, a wealth platform for high earners (HENRYs), offering private market exposure across real estate, credit, private equity, and venture through a mobile app with 1:1 financial coaches working with AI. Simon points out they’re registered in the UK and Saudi Arabia, Sharia-compliant, and targeting a growing cross-border audience tied to migration and real estate purchases.

Finally, we close with Buy Now Pay Maybe, an on-chain “buy now pay later” send-up (more product idea than actual company), where you can pay more for higher odds of getting the item for free, or lose and overpay. Simon frames it as performance art that points at something ugly, which we explore.

This episode is brought to you by Plaid. 

Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/

And for more exclusive insider content, don’t forget to check out my YouTube page.

Follow Simon:

LinkedIn: https://www.linkedin.com/in/sytaylor/

Substack: https://sytaylor.substack.com

Follow Alex: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson

Twitter: https://www.twitter.com/AlexH_Johnson

Companies featured:

https://kairos.trade/

https://www.collateralvault.com/

https://vennre.com/

https://merch.smallbrain.xyz/

Welcome back to the Fintech Takes podcast, where I’m welcoming back Jane Barratt, Chief Advocacy Officer at MX, to  talk about Super Bowl commercials and advertising ( and how it overlaps with data privacy, data ownership, open banking, and AI).

Fun fact: Jane had a previous career in advertising. What I didn’t know is that Jane used to go on live television and review ads from the Super Bowl the day after.

In this episode, recorded the day after Super Bowl LIX (déjà vu vu for Jane), we hand out the inaugural Fintech Takes Super Bowl Ad Awards.

Then we pivot to what the commercials (including those that were conspicuously absent) reveal about consumer sentiment, what happens when ads start showing up inside AI tools, and more.

We also dig into where U.S. open banking stands after a year of regulatory turbulence around the CFPB’s Section 1033 rule.

Highlights include:

Why Levi's won Best Use of Money and Coinbase won Biggest Waste of Money

Why almost no major banks and fintech companies, or consumer financial brands showed up (and what that missing marketing spend signals about the economy)

Why ads inside AI tools are fundamentally different from ads on Instagram or Google

Why the biggest banks keep investing in open banking even with the CFPB’s Section 1033 rule still unresolved, and why smaller banks that don’t invest in data-sharing risk asset flight to trillion-dollar institutions

This episode is brought to you by Plaid. 

Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/

And for more exclusive insider content, don’t forget to check out my YouTube page.

Follow Jane:

LinkedIn: https://www.linkedin.com/in/janebarratt/

Follow Alex Johnson: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson
X: https://www.twitter.com/AlexH_Johnson

Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software.

The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether.

In Episode 2, I sit down with Ed Wallen, CEO of C&R Software.

We kick things off with a hard truth about fintech companies that pride themselves on being customer-centric: that promise most often breaks at the exact moment customers need the most empathy and the most options. 

As Ed puts it, you get the Apple experience of onboarding, where everything is sunshine and rainbows, and then suddenly you get the Mad Max experience in debt collections. 

Our conversation unpacks why that shift happens. One day early and one day late feel the same to the customer, but on the inside, they trigger an entirely different playbook.

If replacing a customer can cost hundreds of dollars, why treat hardship as a liability instead of protecting lifetime value?

What if the real choice was between a churn machine and a loyalty engine?

This episode is a blueprint for anyone reimagining collections, servicing, and customer trust.

Subscribe to catch more about how generative AI might finally make collections more human.

This episode is brought to you by C&R Software. 

More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0.

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/

And for more exclusive insider content, don’t forget to check out my YouTube page.

Follow Alex: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson

Twitter: https://www.twitter.com/AlexH_Johnson

Follow Ed:

https://www.linkedin.com/in/edwallen/

Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software.

The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether.

In Episode 3, I sit down with John McNamara, Chief Growth Officer at Avtal.

John's career spans the private sector and the CFPB, where he worked on Regulation F, dragging debt collection out of an era when the law literally referenced telegrams.

That makes him perfect for unpacking the biggest misconception industry has about regulators, dubious credit repair organizations, and AI fluffery. 

We start inside the CFPB itself. John explains what industry constantly got wrong: they didn't understand the voices shaping policy. His benchmark for whether a rule landed? A symmetry of outrage and vitriol. If both sides are pissed, that's probably right.

From there, we dig into what John calls the credit reporting mess — why the credit reporting system creates inaccurate data, and how credit repair organizations exploit that through endless dispute loops

Plus, John’s first principles when it comes to AI: data governance and permissible purpose matter more than models, and better digital engagement usually beats new forms of automation (if someone's on your payment portal, they don't want to talk to you).

Subscribe now to catch what’s next.

This episode is brought to you by C&R Software. 

More than just debt collection, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0.

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday:

https://workweek.com/brand/fintech-takes/

And for more exclusive insider content, don’t forget to check out my YouTube page.

Follow Alex: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson

Twitter: https://www.twitter.com/AlexH_Johnson

Follow John:

https://www.linkedin.com/in/john-mcnamara-75a2982/

Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to Fintech Recap. I’m Alex Johnson, joined (as always) by my partner in recapping, Jason Mikula. Even if we aren’t sailing to BaaS Island, the news keeps flooding in.

We kick off with crypto market structure, which nearly cleared Congress before imploding. The Clarity Act would’ve locked in broad crypto rules, including limits on stablecoin yield. Banks had momentum to close a key Genius Act loophole (until Coinbase pulled support at the last second). The backlash was swift: other crypto firms were blindsided, lawmakers were furious, and Brian Armstrong ended up in Davos, facing off with Jamie Dimon (who, reportedly, told him to stop lying on TV). 

Then it's onto banking charters. NewBank got conditional OCC approval. Ford, GM, and PayPal all made ILC moves. Affirm filed in Nevada, citing "flexibility and diversification," but this is about control. With rising scrutiny on partner banks and consent orders in the air, a charter gives Affirm cleaner economics and regulatory insulation. Like Square and LendingClub before it, the goal is clear: own the balance sheet, shift volume gradually, and keep options open.

From there, Capital One’s surprise acquisition of Brex for $5B. Most commentary focused on the exit. More interesting is what CapOne wants: startup spend volume and a wedge into high-growth business banking. Integration will take time, and as Ramp scales faster on a leaner model, pressure around ROI will be mounting.

Plus, in our Can't Let It Go corner, we look at fintech's dumbest lawsuit: Prism v. TomoCredit. A fake cash flow underwriting product. A stolen trademark. Fabricated and backdated blog posts. An agreed settlement … that Tomo then refused to sign or memorialize. Meanwhile, the site still takes credit card details from consumers who can't unsubscribe. And somehow, it's still going!

This episode is brought to you by Plaid. 

Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ 

And for more exclusive insider content, don’t forget to check out my YouTube page.

Follow Jason:

Newsletter: https://fintechbusinessweekly.substack.com/

LinkedIn: https://www.linkedin.com/in/jasonmikula/

Follow Alex: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson
Twitter: https://www.twitter.com/AlexH_Johnson

Welcome back to the Fintech Takes podcast. I’m Alex Johnson, joined by Marc Rubinstein, author of the fantastic Net Interest newsletter. 

In this episode, we bounce through some of Marc’s most insightful writing from the past year (linked below) to spotlight the structural forces shaping 2026.

We explore why the U.S. has thousands of community banks, the idiosyncrasies of our 30-year mortgage product, the growing industry focus on agentic commerce, and why stablecoin infrastructure is coalescing around large, permissioned systems — and what all of that reveals about regulatory incentives, institutional power, and the future of financial infrastructure.

Highlights include:

Why the U.S. has thousands more banks than any other developed market

How agentic commerce is being driven more by investor decks than consumer behavior

Why OpenAI might accidentally save small merchants

Why stablecoins are moving onto permissioned, institution-backed rails (and will be increasingly shaped by players like Stripe).

This episode is brought to you by Plaid. 

Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/

And for more exclusive insider content, don’t forget to check out my YouTube page.

Net Interest pieces discussed:

Community First: https://www.netinterest.co/p/community-first-ca0

Inside the Affordability Crisis: https://www.netinterest.co/p/inside-the-affordability-crisis

Agentic Friday: https://www.netinterest.co/p/agentic-friday

Ready Layer One: https://www.netinterest.co/p/ready-layer-one

Follow Marc:

LinkedIn: https://www.linkedin.com/in/marc-rubinstein/

Follow Alex Johnson: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson

X: https://www.twitter.com/AlexH_Johnson

Welcome to Collections Conversations, a new four-part podcast miniseries from Fintech Takes, sponsored by our friends at C&R Software.

The series digs into how generative AI is reshaping debt collections; what it enables, what it complicates, and why it might finally force the industry to retire the word “collections” altogether.

In Episode 1, I sit down with Naeem Abraham, Senior Director of Product Strategy at C&R Software.

We kick things off with what I call the Collections Abundance Moment, tracing debt collection’s operational powerhouse roots (where empathy was sacrificed at the altar of efficiency) to a world where the old resource constraints no longer apply.

The episode dives into the mechanics of building safe, value-adding AI systems. Naeem outlines the “triangular dance floor” of competing pressures (risk, cost, and customer experience) and explains why the winners will be those who treat AI not as a system, but as intelligence. 

What if every customer had a personal banker in their pocket? 

What if cost no longer forced us to be adversarial? 

What if the prize wasn’t collections at all, but financial well-being?

This episode is a blueprint for anyone reimagining collections, credit, or customer care in the age of AI. Subscribe now to catch what’s next.

This episode is brought to you by C&R Software. 

More than just debt collections, C&R sets the global standard for AI-native, humanized credit management. They simplify the complex with end-to-end credit-risk lifecycle support, powered by automated workflows, AI-native intelligence, and real-time, data-driven decisioning. Learn more at https://hubs.ly/Q03Wl1DY0.

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/

And for more exclusive insider content, don’t forget to check out my YouTube page.

Follow Alex: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson

Twitter: https://www.twitter.com/AlexH_Johnson

Follow Naeem:

https://www.linkedin.com/in/naeem-abraham-b8a0ab10

Learn more about C&R Software here: https://hubs.ly/Q03Wl1DY0

Welcome back to Fintech Takes for a special bonus episode of Fintech Recap with Jason Mikula; Latin American sanctions evasion expert and author of a splendid ~5,500 word investigation on Kontigo that demands its own episode.

If you haven’t yet read Jason’s piece, “Kontigo: Y Combinator's Venezuelan Sanctions Evasion Startup” in Fintech Business News Weekly – the spine of this episode – you should (full link below).

This episode is a deep dive into Kontigo, a crypto‑fintech startup operating in Venezuela that marketed USDC off‑ramps and debit cards, raised money from Coinbase (among others!), and leveraged U.S. financial infrastructure (like JPMorgan Chase, Checkbook, Rain, Bridge, Lead Bank, and Stripe) … while operating in a heavily sanctioned environment.

The rise and fall of Kontigo raises urgent questions about accountability, compliance, and the risks embedded in stablecoin rails. 

We get into:

The foreign exchange arbitrage that made the model profitable

Why stablecoins are “speed-running BaaS” (but worse)

How product market fit in stablecoins can be code for money laundering, sanctions evasion, or financial crime

And the surreal online behavior of the CEO (shirtless hype videos included)

Plus, in our Can’t Let It Go corner: agave spirit startups, Kontigo’s logo that obviously nods at the Petro (Venezuela's failed oil backed cryptocurrency), and our favorite quote of 2026 so far!

This episode is brought to you by Plaid. 

Plaid helps lenders approve more creditworthy borrowers without taking on more risk, combining real-time cash flow data with behavioral insights. It’s a fast, familiar experience people trust, and that actually converts. Learn more at www.plaid.com/ftt

Sign up for Alex’s Fintech Takes newsletter for the latest insightful analysis on fintech trends, along with a heaping pile of pop culture references and copious footnotes. Every Monday and Thursday: https://workweek.com/brand/fintech-takes/ 

And for more exclusive insider content, don’t forget to check out my YouTube page.

Read Jason’s “Kontigo: Y Combinator's Venezuelan Sanctions Evasion Startup” here: 

https://fintechbusinessweekly.substack.com/p/kontigo-ycombinators-venezuela-sanctions

Follow Jason:

Newsletter: https://fintechbusinessweekly.substack.com/

LinkedIn: https://www.linkedin.com/in/jasonmikula/

Follow Alex: 

YouTube: https://www.youtube.com/channel/UCJgfH47QEwbQmkQlz1V9rQA/videos

LinkedIn: https://www.linkedin.com/in/alexhjohnson

Twitter: https://www.twitter.com/AlexH_Johnson