In this episode, we sit down with David Lund, Executive Director of the International Association of Interviewers, to uncover the real meaning behind being a Certified Forensic Interviewer and to explore the science-backed techniques that drive ethical and effective investigative conversations. Together, we examine how principles of disciplined listening, empathy, and rapport aren’t just invaluable in interviews and interrogations, but also transform business, leadership, and family communications. Listeners gain powerful, actionable strategies for gathering information, building trust, and uncovering the truth in any high-stakes situation. Join us to discover how adopting an investigative mindset elevates our everyday conversations and leads us to better results.

Timestamps: 

• (00:00) - Introducing David Lund.
• (04:34) - What it means to be a Certified Forensic Interviewer (CFI). 
• (06:42) - Applying investigative interviewing skills to everyday high-stakes conversations. 
• (10:39) - The investigative mindset of a CFI. 
• (15:37) - Ethics and humility in interviews are explored. 
• (21:34) - How CFI techniques help in leadership and corporate settings. 
• (29:38) - Key interview and interrogation techniques used by CFIs explained. 
• (41:40) - Debunking common nonverbal myths and old interview misconceptions. 
• (47:51) - The future of interviewing and evolving scientific approaches. 
• (52:41) - Resources, upcoming events, and how to learn more about CFI.

Links and Resources:

• Home - Wicklander-Zulawski
• https://www.certifiedinterviewer.com/
• David Lund, CFI, LPC, MBA | LinkedIn

Sponsor Links:

• InQuasive: http://www.inquasive.com/
• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• International Association of Interviewers: Home (certifiedinterviewer.com)

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