How is IoT Transforming the Customer Service Experience? | Michael Ringman, CIO at TELUS International | #AskIoT E022
On this #AskIoT episode, we discuss how IoT has transformed the customer service industry, where and who to go to for support when devices malfunction and the significance of omnichannel communication.
How is IoT Transforming the Customer Service Experience? | Michael Ringman, CIO at TELUS International | #AskIoT E022
On this #AskIoT episode, we discuss how IoT has transformed the customer service industry, where and who to go to for support when devices malfunction and the significance of omnichannel communication.