We continue our episodes of the Auto Remarketing Podcast originating from the Live Stage, which was sponsored by SYCN Auto Logistics, during the Used Car Industry Summit in Miami this spring.

As vehicle ownership costs now exceed $12,000 per year and repair and maintenance prices have risen roughly 30–40% since 2020, Kathleen Long, who is vice president of business operations and strategy with Yelp, said the first mechanical repair has become a defining behavioral inflection point for used-car owners.

Long then explained to Cherokee Media Group’s Joe Overby how that juncture can impact dealerships and their service customers.