In today’s episode of Windshield Time, hosts Chris Elmore and Harold “J-Dub” James Walker Jr. tackle one of the most challenging and frustrating objections in the home service world — “I need to talk to my spouse.”

They break down why this objection is so powerful, what it really means, and why many techs handle it the wrong way. Chris and James share practical scripts and techniques you can use today to follow your customer onto their sacred ground without getting shut down.

If you’re looking for a nugget of wisdom to up your service game, this episode has it. Listen now and learn how to turn a roadblock into a trust-building conversation.

Want to go even deeper? Download our free Ultimate Objection-Handling Playbook, packed with proven strategies and scripts for handling the five most common objections in the field.

👉 Grab the Playbook here

The coaches at Service Excellence have worked with over 1,000 service companies, learning to avoid costly mistakes and maximize sales performance. If you’d like to dive deeper into this topic or others, contact Chris or James directly!

📞 Chris Elmore: 254-733-7109 | ✉️ [email protected] 📞 James Walker: 254-230-5266 | ✉️ [email protected]

Go out and Turn Learning into Earning!