When you step into a senior job, your in-tray is stuffed (just ask the new UK prime minister, Sir Keir Starmer). People who work under you are trying to win you round; the colleagues you beat out for the top job may be looking to sabotage you. And, as guest Laura Empson – a professor in the management of professional services firms at Bayes Business School – tells guest host Andrew Hill, some staff are even complaining about the chicken sandwiches. Laura explains how to cut through the noise when you start a new job, and the importance of throwing “live chickens” to the crocodiles.

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New BBC chair Samir Shah faces daunting in-tray

Presented by Andrew Hill, produced by Mischa Frankl-Duval, mixed by Breen Turner. The executive producer is Manuela Saragosa. Cheryl Brumley is the FT’s head of audio.

Read a transcript of this episode on FT.com

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