Ritika Butani, Head of Corporate Development at Toast 

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Episode Timestamps

00:00 Intro

04:22 Secrets to overcoming hurdles

05:51 Challenges in M&A

09:58 Complexities of smaller deals

12:43 Handling people in a smaller company

13:50 Cultural assessment

15:24 Culture ends up killing the deal

17:03 Tax Issues

18:58 HR issues

20:44 Contractual Issues

23:41 Change of control and assignment

25:05 Risks Mitigation

26:58 Finding good lawyers

28:34 Integration planning

30:05 Integration planning vs. hypothesis

32:44 No dedicated integration lead

34:34 Principles of doing deals

37:31 Non-negotiables

39:40 Dealing with issues

41:44 Surprise Issues

44:08 Craziest thing in M&A