The moment when your patient asks for a treatment that you don't think will look natural can be a real heart-sink one. Multiple conflicting feelings flood in - you don't want to upset them, but you also don't want your reputation or indeed their psychosocial health damaged by a trout pout!

One of the most commonly asked questions on the injector forums is: 'How do I politely refuse treatment without upsetting the patient and ending up with a 1 start review?'

In this week's Aesthetics Mastery Show Dr Tim delves into this important consultation question, and explains how he declines treatment whilst also maintaining a good ongoing clinician-patient relationship.

He also explains what statements and tone of voice you should avoid if you want to steer clear of a 1 star review.

Let us know in the comments if you like Shows about consultation like this 👇

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