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In this episode, Matt Gjertsen shares practical advice for managers on how to set clear expectations for their teams. Drawing from his experience as a former Air Force instructor pilot and talent development leader at SpaceX, he introduces the concept of "commander's intent," a military technique for effective delegation and communication. The episode breaks down the three essentials for communicating tasks: context (explaining the purpose and impact), outcome (defining what success looks like), and constraints (clarifying timelines, resources, and check-in points). Listeners will learn how these steps help ensure team members understand what is expected of them at work, leading to better engagement and performance.
By Matt Gjertsen - Better Every Day Studios5
1515 ratings
In this episode, Matt Gjertsen shares practical advice for managers on how to set clear expectations for their teams. Drawing from his experience as a former Air Force instructor pilot and talent development leader at SpaceX, he introduces the concept of "commander's intent," a military technique for effective delegation and communication. The episode breaks down the three essentials for communicating tasks: context (explaining the purpose and impact), outcome (defining what success looks like), and constraints (clarifying timelines, resources, and check-in points). Listeners will learn how these steps help ensure team members understand what is expected of them at work, leading to better engagement and performance.

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