Welcome to episode 148. This episode is going to be really useful if your agency has started using AI tools or if your team are experimenting with AI note-takers, ChatGPT, or generative image tools and you want to make sure you’re staying legally safe, compliant and transparent with your clients.

My guests are Ryan Lisk, Founder, and Kay Yung, Senior Commercial Lawyer at Hybrid Legal. The company helps business leaders prevent and solve legal headaches in a way that is easy to understand without breaking the bank. They specialise in creating and reviewing contracts, advising on tech law including AI and data privacy, employment & HR and M&A.

We talk about:

The biggest legal blind spots agencies have when it comes to AI use
Why transparent conversations about AI can actually strengthen your client relationships
How to run an internal “AI audit” — finding out who’s using what and where the risks lie
What to include in your AI policy and client contracts to protect your business
How to manage freelancer agreements and IP when AI tools are involved

Ryan and Kay share real stories from agency clients, including one that perfectly illustrates how easy it is to get into legal trouble  and how to avoid it.
If you’ve ever worried about data privacy, IP ownership, or simply how to have the AI conversation with your clients, you’ll take away some really practical actions from this one.

You can follow or connect with both Ryan and Kay on LinkedIn, and check out the Hybrid Legal website to sign up for Legal Loop  their free bi-weekly newsletter with legal updates and AI insights for agency owners. 

https://www.linkedin.com/in/ryanmlisk/
https://www.linkedin.com/in/kay-yung-creativelawyer/
https://www.hybridlegal.co.uk/the-legal-loop

If you’d like account management tips, updates on upcoming podcast episodes, and invitations to my free trainings, make sure you sign up for my newsletter at https://www.accountmanagementskills.com