We all make snap judgments about people — coworkers, bosses, even strangers. But what if those assumptions are dead wrong?
In this episode of Boss Better Now, Joe Mull sits down with Dallin Cooper, a collaboration expert who learned a life-changing lesson while living in China: the people you disagree with might not be crazy. They might just see the world differently than you.
Dallin shares his journey from Pizza Hut team member to leadership speaker, and breaks down how challenging our assumptions about others can transform team dynamics, reduce conflict, and make you a better leader.
In this episode, you'll learn:
🔹 Why your brain defaults to assuming the worst about people
🔹 The "They Might Not Be Crazy" framework for understanding different perspectives
🔹 How living in China completely rewired Dallin's view of collaboration
🔹 Practical steps to stop misjudging your coworkers and team members
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Joe Mull is on a mission to help leaders and business owners create the conditions where commitment takes root—and the entire workplace thrives.
A dynamic and deeply relatable speaker, Joe combines compelling research, magnetic storytelling, and practical strategies to show exactly how to cultivate loyalty, ignite effort, and build people-first workplaces where both performance and morale flourish. His message is clear: when commitment is activated, engagement rises, teams gel, retention improves, and business outcomes soar.
Joe is the founder of Boss Hero School™ and the creator of the acclaimed Employalty™ framework, a roadmap for creating thriving workplaces in a new era of work. He’s the author of three books, including Employalty, named a top business book of the year by Publisher’s Weekly, and his popular podcast, Boss Better Now, ranks in the top 1% of management shows globally.
A former head of learning and development at one of the largest healthcare systems in the U.S., Joe has spent nearly two decades equipping leaders—from Fortune 500 companies like State Farm, Siemens, and Choice Hotels to hospitals, agencies, and small firms—with the tools to lead better, inspire commitment, and build more humane workplace cultures. His insights have been featured in The Wall Street Journal, Forbes, Harvard Business Review, and more.
In 2025, Joe was inducted into the Professional Speakers Hall of Fame (CPAE). This is the speaking profession’s highest honor, a distinction granted to less than 1% of professional speakers worldwide. It’s awarded to speakers who demonstrate exceptional talent, integrity, and influence in the speaking profession
For more information visit joemull.com.