Salon Conversation with Lisa Conway

How to Transfer Clients to Your Salon Team


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Are you exhausted from working too many hours on the salon floor… but terrified of letting go of your clients?

In this episode of Salon Conversations, Lisa Conway dives deep into one of the most emotional and misunderstood leadership shifts in the hair, beauty, spa and clinic industry - transferring clients to your team without losing profit, loyalty, or confidence.

If you’ve ever thought:
“I can’t step back… everything relies on me.”
This episode is for you.

Lisa unpacks:

  • Why your hours are not your value
  • The hidden danger of being the “hero owner”
  • How reducing floor hours actually forces better systems
  • Why freedom is a leadership outcome - not a reward
  • How to transition clients slowly and strategically (so no one loses confidence)

This isn’t about abandoning your clients. It’s about growing your team, protecting your energy, and building a business that doesn’t rely so heavily on you.

Because burnout doesn’t come from hard work. It comes from no time out.

If you’re ready to reduce your floor hours to 25 per week (without losing profit), this conversation will change how you lead forever.

👉 Ready to do it properly? https://thesalonmentors.com/events-2026
Check out Lisa’s upcoming live workshop on transferring clients to your team and step into real leadership.

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Salon Conversation with Lisa ConwayBy Lisa Conway


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