In today’s world, it’s easy to blame online stores for poor retail sales.

Cheaper prices.

But here’s the truth…

That’s not your biggest problem.

In this episode from Your Salon Retail, Lisa breaks down The Power of Personal — and why your real advantage has nothing to do with price, and everything to do with connection.

Inside This Episode:

• Why your industry can never be replaced by technology

The Big Shift

You don’t win by being cheaper.  You win by being better. 

More personal.

If you’re ready to build a team that connects, recommends, and converts naturally…

Join me for my upcoming workshop:  The 25 Hour Salon Owner checkout the details at the link below.
https://thesalonmentors.com/events-2026

#salonretail #salonbusiness #salonowner #salonteam #clientexperience

What does it take to stay passionate in this industry for over 40 years?

In this episode, Lisa sits down with long-time salon owner and educator Lib Marchese - someone who’s not just survived the industry… but genuinely still loves it. And that’s rare. Because most people don’t burn out from the work, they burn out from how they run the business.

Success in this industry isn’t about working harder, it’s about learning how to lead better, just like Lib.

When you do that, you don’t just last - you actually enjoy it.

About Lib Marchese

With over 40 years in the hairdressing industry, I’ve dedicated my career to mastering and sharing the craft of beautiful hair. I specialise in cutting, colouring, and creating timeless, classic hair-ups that never go out of style. My passion for precision and artistry has earned me a loyal clientele and deep industry respect. I proudly teach Great Lengths hair extensions, helping others elevate their skills with the highest quality product and techniques. Education has always been at the heart of my work - I love seeing others grow through the craft. From salon floors to training rooms, I’ve built a career focused on quality, creativity, and care. I believe great hair starts with strong foundations and finishes with personal expression. Even after four decades, I’m still inspired by the power of transformation that hairdressing brings.

To Contact Lib

IG:  https://www.instagram.com/libmarc/

FB: https://www.facebook.com/libmarc69/

#salonbusiness #salonowner #salonteam #salonleadership #hairdresserlife #extensions

👉 Check it out my Bali retreat here: https://healthywealthykindretreat.com/

If you’ve ever thought…

“Breathwork? I’m already breathing… what’s the big deal?”

This episode is for you. Because I felt exactly the same.

In this honest and deeply personal episode, I share how I went from sceptical… to completely blown away by the impact breathwork has had on her mindset, energy, and clarity.

Inside This Episode:

• Why most of us live with more “red thoughts” than “blue”

The Big Shift:

You don’t need more time. You don’t need to work harder. Sometimes… You just need to breathe differently.

If this resonates with you and you know you need to switch off, let go, and find clarity again…

I’d love you to experience this properly. Join me for my Healthy, Wealthy, Kind Retreat in beautiful Bali this August.

👉 Check it out here: https://healthywealthykindretreat.com/

Because when you change how you show up… everything changes.

#salonconfidence, #salontraining, #salonbusiness, #salonteam, #salonretail

Check it out my upcoming workshop on this topic: https://thesalonmentors.com/events-2026

Ever had a moment where you knew what to say to a client… but didn’t say it?

You hesitated. You second-guessed yourself. And the moment passed.

In this episode from Your Salon Retail, Lisa introduces a powerful concept:

Your salon is a stage - and you need to learn your lines.

Because confidence isn’t something you either have or don’t have. It’s something you practice.

Inside This Episode:

• Why salon work feels like “performing” every day

The Big Shift 

Confidence doesn’t come from talent. It comes from preparation. When you know what to say… you show up differently.

If you’re ready to build a confident team that knows what to say, when to say it, and how to deliver it…

Join me for my upcoming workshop: 

The 25 Hour Salon Owner - Build a team that communicates confidently with client's 

👉 Check it out here: https://thesalonmentors.com/events-2026

#salonconfidence, #salontraining, #salonbusiness, #salonteam, #salonretail

Link To YouTube Video https://youtu.be/L2_GeCmZLHU

If you’ve ever set targets in your salon, and felt like nothing really changed…

This episode is going to challenge the way you think. Because here’s the truth, targets don’t create performance, training does.

In this episode, Lisa breaks down why most salon targets fail - and what actually moves the needle when it comes to team performance, confidence, and profitability.

Inside This Episode

The Big Shift

#salonbusiness #salonowner #saloncoach #salonteam #salontraining #salonleadership

“Is Your Team Vanilla, Strawberry or Chocolate? 

Ever feel like you’ve said the same thing to your team… over and over again, and nothing changes?

This episode will explain why. In this fun but powerful conversation, Lisa breaks down the three types of salon team members - Vanilla, Strawberry, and Chocolate - and why each one responds completely differently to training, feedback, and leadership.

Because here’s the truth:

It’s not that your team isn’t listening.

It’s that you might be speaking to them in a way that doesn’t land.

Inside This Episode:

The Big Shift

See you next episode!

#salonbusiness #salonowner #salonteam #saloncoach #salontraining

Checkout my upcoming 25 Hour Salon Owner Workshop JUST CLICK HERE

If your team knows everything about ingredients… but your clients still aren’t buying, then this episode will change everything.

In Chapter 11 of Your Salon Retail, Lisa breaks down one of the biggest mistakes salon owners and teams make when recommending products:

This episode is all about learning how to communicate in a way your clients actually understand — and want to say yes to.

Inside this episode you will learn:

The Big Shift

If you would like a copy of my phsyical books so you can highlight and draw on them, just click here.

#salonretail #salonbusiness #salonowner #saloncoach #hairdresserlife #beautybusiness #salonteam #retailsales

Check it out here: https://thesalonmentors.com/events-2026

Ever tried to fix something in your salon… and made it worse? In this episode, Lisa shares a real story about something she completely got wrong - and how it turned into one of the biggest breakthroughs in understanding team performance. Because here’s the truth: Your team doesn’t struggle because they don’t care. They struggle because they lack confidence, structure, and support. And most salon owners don’t realise just how big that gap is. 

Inside This Episode: 

The Big Shift It’s not about pushing your team harder. It’s about supporting them properly. And that starts with structure, repetition, and time. 

If you’re ready to stop guessing and start building a team that actually performs… Join me for my upcoming workshop: The 25 Hours Salon Owner Because when your team grows… your business grows… and your hours come down. 

👉 Check it out here: https://thesalonmentors.com/events-2026

For most clients, the salon is a place to escape, but for the team inside… it can feel like carrying the emotional weight of everyone else.

In this episode of Salon Conversations, Lisa dives into a conversation that every salon owner needs to hear - mental health in the workplace and the role it plays in your team, your clients, and your business results.

Because here’s the truth, energy matters, and when one person brings heavy, negative energy into your salon, it doesn’t just affect them - it impacts your clients, your bookings, your rebooking, and ultimately your bottom line.

This episode is not about ignoring emotions.

It’s about learning how to manage them, lead through them, and create a workplace where people take responsibility for how they show up.

Inside this episode, Lisa unpacks;

• Why energy in your salon directly affects your future bookings

The Big Shift Will Be

If this resonates and you think a team member needs to hear this please share.

#salonretail #salonbusiness #salonowner #saloncoach #hairdresserlife #beautybusiness #salonteam #retailsales

If you’ve ever said… “I’ve told them what to do, but nothing changes…”

This episode is for you.

In Chapter 10 of Your Salon Retail, Lisa breaks down the real reason your team isn’t recommending products - and it’s not because they don’t care. It’s because there’s no structure.

Most salon owners rely on conversations, reminders, and “we talked about it” moments… but talking doesn’t create results. Systems do. This episode is where everything clicks.

Lisa shares how to move from talking about retail to locking it in with simple, repeatable systems your team can actually follow - even when they’re busy, distracted, or lacking confidence.

You’ll also hear why forcing change never works, and how a smarter, more supportive approach gets real buy-in from your team.

Retail isn’t about pushing products.

It’s about solving problems.

And when your team has a system, they stop guessing… They stop overthinking… And they start showing up with confidence.

That’s when everything changes.