Salon Conversation with Lisa Conway

To download my FREE STAN Training module, just click this link https://bit.ly/4dEMNsy

Ever feel like you’re repeating yourself to your team…

“I told her…”

This episode will change the way you lead.

Lisa introduces a simple but powerful tool she’s used for years to help salon teams take ownership of their performance - without conflict, frustration, or constant repetition.

👉 It’s called STAN, and it works because it shifts the conversation from you telling, to them understanding.

Inside This Episode:

• What STAN stands for (Skill, Team, Attitude, Neglect) 

The Big Shift

Stop talking at your team.

Start helping them think.

Because when they own the problem… they fix it.

If you want to build a team that takes ownership, communicates better, and performs consistently, the download my FREE STAN Training module. Because when your team understands, everything changes. Just click the link below.

https://bit.ly/4dEMNsy

#salontraining, #salonteam, #salonowner, #leadershipskills, #salonbusiness

If you’re a salon owner who’s always busy…

Always doing…

This episode is for you. Because multitasking can feel like a superpower. Until it isn’t.

In this honest and very real conversation, Lisa unpacks the truth about multitasking - where it comes from, why we do it, and how it might actually be the thing keeping you stuck, overwhelmed, and on the salon floor longer than you want.

Inside This Episode:

• Why multitaskers struggle to say no

The Big Shift

You don’t need to do more.

You need to do less… better.

Because when you stop trying to do everything…

You finally create space to lead.

#salonowner, #salonbusiness, #burnoutrecovery, #timemanagement, #salonlife

Link To my FREE 25 Workshop https://thesalonmentors.com/events-2026 

What if the fastest way to build trust in your salon… was a guarantee? 

In Chapter 14 of Your Salon Retail, Lisa breaks down why guarantees are one of the most underused trust-building tools in the hair, beauty, spa, and clinic industry. 

Because guarantees aren’t really about refunds. They’re about confidence. Leadership, and showing your clients that you genuinely care. 

Inside this episode, Lisa shares: 

If your salon wants more loyalty, stronger retail sales, and a team that communicates confidently, this conversation matters. Because clients buy from businesses that feel safe, and when trust grows - so does your business. 

My FREE 25 Hour Salon Owner - Confident Communications is next week to check it out https://thesalonmentors.com/events-2026

 #SalonOwner #SalonLeadership #SalonRetail #ClientTrust #SalonMentor #BeautyBusinessCoach #HairSalonBusiness #SalonSystems #RetailConfidence #SalonProfit

The 25-Hour Salon Owner - Confident Communication, check out my FREE Workshop: https://thesalonmentors.com/events-2026

Your team can text faster than you can think.

They can post.

But put them in front of a client, and suddenly, it gets awkward.

In this episode, Lisa breaks down one of the biggest challenges facing salon owners right now: A generation that’s confident behind a screen, but unsure how to communicate in person.

Inside This Episode:

• Why younger team members struggle with client communication

The Big Shift

You don’t need more clients. You need better conversations. Because better communication leads to:

If this is hitting a nerve and you know your team could be stronger in how they communicate, join me for my upcoming workshop:

The 25-Hour Salon Owner – Confident Communication

Check out my FREE Workshop here: https://thesalonmentors.com/events-2026

#saloncommunication, #salonteam, #salonowner, #salontraining, #clientexperience

In today’s world, it’s easy to blame online stores for poor retail sales.

Cheaper prices.

But here’s the truth…

That’s not your biggest problem.

In this episode from Your Salon Retail, Lisa breaks down The Power of Personal — and why your real advantage has nothing to do with price, and everything to do with connection.

Inside This Episode:

• Why your industry can never be replaced by technology

The Big Shift

You don’t win by being cheaper.  You win by being better. 

More personal.

If you’re ready to build a team that connects, recommends, and converts naturally…

Join me for my upcoming workshop:  The 25 Hour Salon Owner checkout the details at the link below.
https://thesalonmentors.com/events-2026

#salonretail #salonbusiness #salonowner #salonteam #clientexperience

What does it take to stay passionate in this industry for over 40 years?

In this episode, Lisa sits down with long-time salon owner and educator Lib Marchese - someone who’s not just survived the industry… but genuinely still loves it. And that’s rare. Because most people don’t burn out from the work, they burn out from how they run the business.

Success in this industry isn’t about working harder, it’s about learning how to lead better, just like Lib.

When you do that, you don’t just last - you actually enjoy it.

About Lib Marchese

With over 40 years in the hairdressing industry, I’ve dedicated my career to mastering and sharing the craft of beautiful hair. I specialise in cutting, colouring, and creating timeless, classic hair-ups that never go out of style. My passion for precision and artistry has earned me a loyal clientele and deep industry respect. I proudly teach Great Lengths hair extensions, helping others elevate their skills with the highest quality product and techniques. Education has always been at the heart of my work - I love seeing others grow through the craft. From salon floors to training rooms, I’ve built a career focused on quality, creativity, and care. I believe great hair starts with strong foundations and finishes with personal expression. Even after four decades, I’m still inspired by the power of transformation that hairdressing brings.

To Contact Lib

IG:  https://www.instagram.com/libmarc/

FB: https://www.facebook.com/libmarc69/

#salonbusiness #salonowner #salonteam #salonleadership #hairdresserlife #extensions

👉 Check it out my Bali retreat here: https://healthywealthykindretreat.com/

If you’ve ever thought…

“Breathwork? I’m already breathing… what’s the big deal?”

This episode is for you. Because I felt exactly the same.

In this honest and deeply personal episode, I share how I went from sceptical… to completely blown away by the impact breathwork has had on her mindset, energy, and clarity.

Inside This Episode:

• Why most of us live with more “red thoughts” than “blue”

The Big Shift:

You don’t need more time. You don’t need to work harder. Sometimes… You just need to breathe differently.

If this resonates with you and you know you need to switch off, let go, and find clarity again…

I’d love you to experience this properly. Join me for my Healthy, Wealthy, Kind Retreat in beautiful Bali this August.

👉 Check it out here: https://healthywealthykindretreat.com/

Because when you change how you show up… everything changes.

#salonconfidence, #salontraining, #salonbusiness, #salonteam, #salonretail

Check it out my upcoming workshop on this topic: https://thesalonmentors.com/events-2026

Ever had a moment where you knew what to say to a client… but didn’t say it?

You hesitated. You second-guessed yourself. And the moment passed.

In this episode from Your Salon Retail, Lisa introduces a powerful concept:

Your salon is a stage - and you need to learn your lines.

Because confidence isn’t something you either have or don’t have. It’s something you practice.

Inside This Episode:

• Why salon work feels like “performing” every day

The Big Shift 

Confidence doesn’t come from talent. It comes from preparation. When you know what to say… you show up differently.

If you’re ready to build a confident team that knows what to say, when to say it, and how to deliver it…

Join me for my upcoming workshop: 

The 25 Hour Salon Owner - Build a team that communicates confidently with client's 

👉 Check it out here: https://thesalonmentors.com/events-2026

#salonconfidence, #salontraining, #salonbusiness, #salonteam, #salonretail

Link To YouTube Video https://youtu.be/L2_GeCmZLHU

If you’ve ever set targets in your salon, and felt like nothing really changed…

This episode is going to challenge the way you think. Because here’s the truth, targets don’t create performance, training does.

In this episode, Lisa breaks down why most salon targets fail - and what actually moves the needle when it comes to team performance, confidence, and profitability.

Inside This Episode

The Big Shift

#salonbusiness #salonowner #saloncoach #salonteam #salontraining #salonleadership

“Is Your Team Vanilla, Strawberry or Chocolate? 

Ever feel like you’ve said the same thing to your team… over and over again, and nothing changes?

This episode will explain why. In this fun but powerful conversation, Lisa breaks down the three types of salon team members - Vanilla, Strawberry, and Chocolate - and why each one responds completely differently to training, feedback, and leadership.

Because here’s the truth:

It’s not that your team isn’t listening.

It’s that you might be speaking to them in a way that doesn’t land.

Inside This Episode:

The Big Shift

See you next episode!

#salonbusiness #salonowner #salonteam #saloncoach #salontraining