Salon Conversation with Lisa Conway

Salon Conversation with Lisa Conway

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Salon Conversation with Lisa Conway episodes

  • YSR CH 21 - Getting a grip on stock control

    Are you overstocked, understocked… or just guessing?

    In this episode, Lisa breaks down the reality of stock control in your salon and why it plays such a critical role in your profitability, cash flow, and client experience. From ordering habits to team behaviour at the basin, this episode will help you take back control and find the balance that actually works.

    If you would like a FREE copy of Lisa's book JUST CLICK HERE

    #salonbusiness, #salonowner, #salonretail, #salonprofit, #beautybusiness

    22 min
  • YSR CH 20 - One for the Product Reps

    What if your results aren’t about working harder - but about who you’re working with?

    In this episode, Lisa shares a powerful story that highlights the importance of relationships, standards, and being intentional about the clients and partnerships you choose.

    From A-grade to D-grade clients, this episode challenges you to take a closer look at who you’re working with - and whether they’re helping you grow or holding you back.

    If this made you realise there are conversations you’re avoiding in your salon, join my next 25-Hour Salon Owner Workshop – Cancel with Confidence

    https://thesalonmentors.com/events-2026

    Because clear conversations change everything.

     

    24 min
  • Your Salon Team Doesn't Think Like You

    https://thesalonmentors.com/events-2026

    Why does your team sometimes feel easy… and other times impossible?

    In this episode, Lisa and Steph dive into personality types, communication styles, and why understanding your team at a deeper level changes everything.

    From “border collies” to “golden retrievers,” this conversation breaks down how different people think, respond, and perform—and why treating everyone the same is holding your business back.

    This is a powerful, practical episode for any salon owner ready to build a stronger, more connected team.

    Ready to lead your team with more clarity and confidence?

    👉 Join the next 25-Hour Salon Owner Workshop – Cancel with Confidence

    https://thesalonmentors.com/events-2026

    #salonbusiness, #salonowner, #teamtraining, #salonleadership, #beautybusiness

     

    1 hr 11 min
  • YSR CH18&19 - Your Product Rep Is On Your Team

    Your product rep isn’t just there to sell you stock—they’re part of your team.

    In this episode, Lisa unpacks Chapters 18 & 19 of Your Salon Retail and explores how your relationship with your product company can either hold your business back… or help it grow.

    From communication and accountability to leadership and retail confidence, this episode will challenge how you show up—and what you expect in return.

    Ready to build a more confident team and stronger systems in your salon? 

    Join Lisa’s 25-Hour Salon Owner Workshop – Cancel with Confidence

    👉   https://thesalonmentors.com/events-2026

    #salonbusiness, #salonretail, #salonowner, #salontraining, #beautybusiness

     

    38 min
  • Lisa and Janine Simons - Color Bar Manager

    Most salons aren’t struggling because they’re not busy… They’re struggling because they’re leaking profit.

    In this episode, Lisa sits down with Janine to explore colour wastage, lack of visibility, and how poor systems cost salon owners thousands each year. But this goes deeper than colour—it’s about leadership, systems, and accountability.

    If you can’t see what’s happening in your business, you can’t fix it.

    Ready to fix the gaps in your salon systems and communication?

    Join Lisa’s 25-Hour Salon Owner Workshop – Cancel with Confidence  https://thesalonmentors.com/events-2026

    About Janine - Color Bar Manager

    You know that feeling, you're busy, the salon is full, the colour is flying out the door, and yet somehow the numbers never quite add up. You've got spreadsheets, you've got reports, and you're still not sure where the money is going. That was Janine, a working salon owner from New Zealand, until she got frustrated enough to build something better! Color Bar Manager tracks your colour usage, finds the grams you're not charging for, and shows you exactly where your money is going. There's also a free library of downloads to help you run a more profitable colour business, no opt-in, no catch, just good stuff!

    colorbarmanager.com 

     Free Resources

    59 min
  • YSR Ch 17 - One In all In

    Check out Lisa’s Healthy, Wealthy & Kind Retreat in Bali https://healthywealthykindretreat.com/

    Retail isn’t about one person doing a great job - it’s about the whole team being aligned.

    In this episode, Lisa shares the powerful concept of “One In, All In” and explains why retail only works when your entire team believes in, uses, and consistently recommends your products.

    If your salon retail feels inconsistent or awkward, this episode will show you what needs to change, and where to start.

    If you’re ready to build a team that communicates confidently, recommends naturally, and helps you grow your salon without burning out…

    Check out Lisa’s Healthy, Wealthy & Kind Retreat in Bali https://healthywealthykindretreat.com/

    #salonretail #salonbusiness #salonowner #salonteam #beautyindustry

     

    14 min
  • The Salon Doesn't Need More Of You!

    🌴 Join me in Bali this August for my Healthy, Wealthy & Kind Retreat https://healthywealthykindretreat.com/

    If you feel like everything in your salon runs through you…

    This episode will hit home.

    Because the truth is - your salon doesn’t need more of you.

    It needs you in a different role.

    In this episode, Lisa breaks down why salon owners stay stuck in the cycle of doing everything, fixing everything, and being needed for everything… and how that’s the very thing holding them back.

    What You’ll Learn:

    • Why your to-do list will never end

    • The real reason you feel overwhelmed in your salon
    • How doing everything is stopping your team from growing
    • Why you don’t need more clients—you need better engagement
    • The power of training vs fixing
    • How to stop being the “go-to” for every problem
    • Why your team keeps coming to you (and how to change it)
    • The difference between being needed vs being free

    The Big Shift: The more needed you are… the less freedom you have.

    And if everything depends on you… You don’t have a business. You have a job.

    If this is hitting a nerve and you know you need a reset - not just in your business, but in you…

    🌴 Join me in Bali this August for my Healthy, Wealthy & Kind Retreat

     https://healthywealthykindretreat.com/

    Because sometimes the biggest shift… comes from stepping away.

    #salonowner #salonbusiness #burnoutrecovery #leadershipskills #baliretreat

     

    29 min
  • Ch 16 - Float Like a Butterly, Sting Like a Bee

    Retail doesn’t need to feel pushy or awkward.

    In this episode, Lisa breaks down a simple but powerful concept: Float like a butterfly, sting like a bee.

    Learn how to balance connection with confidence, so your team can recommend products in a way that feels natural, helpful, and aligned with great client service. Because when you get the communication right… retail becomes easy.

    Checkout my Healthy, Wealthy and Kind Retreat in Bali in August - it's a game changer! https://healthywealthykindretreat.com/

    #salonretail #salontraining #salonteam #clientexperience #salonbusiness

     

    18 min
  • Business Is Fine, So Why Am I So Tired?

    Join me for my Healthy, Wealthy, Kind Retreat in beautiful Bali. Check it out here: https://healthywealthykindretreat.com/

    Business is good. Clients are coming in. The salon is busy. Everything looks… fine.

    So, why are you so tired?

    In this episode, Lisa unpacks the real reason so many salon owners feel exhausted - even when things are working - and why it’s not about working harder, but about how you’re showing up in your business and your life.

    Inside This Episode:

    • The difference between physical tired and mental exhaustion

    • Why being “needed” is not the same as being valued
    • How doing everything for everyone is draining you
    • Why your team hasn’t “graduated” (and what to do about it)
    • The hidden cost of always being in the middle
    • Why rest is productive (and not something to earn)
    • How your habits (food, sleep, stress) affect your energy
    • The truth about letting things go—and letting people step up
    • Why your health is your greatest business asset

    The Big Shift

    You’re not tired because you’re working hard.

    You’re tired because you’re carrying too much.

    And it’s time to put some of it down.

    If this is hitting home and you know you need a proper reset, I’d love you to step away from everything for a few days. Join me for my Healthy, Wealthy, Kind Retreat in beautiful Bali. Check it out here: https://healthywealthykindretreat.com/

    Because sometimes the best thing you can do for your business, is step away from it.

    32 min
  • YSR Ch.15 - 4 Things to try in your salon right now

    If you would you like my Moisture Triange Training, here you go.  https://thesalonmentors.com/the-moisture-triangle-2026a

    It’s Not About You… It’s About Your Client (Fix This and Retail Changes)

    If retail feels hard… If your team avoids it… If clients keep walking out without what they need…

    This episode will simplify everything.

    In Chapter 15 of Your Salon Retail, Lisa shares four practical shifts you can implement immediately to change how your team communicates, recommends, and delivers results for clients.

    Because here’s the truth:

    👉 It’s not about you.

    👉 It’s about your client.

    Inside This Episode:

    • Why focusing on the client’s real problem changes everything

    • The power of asking better questions (not just one… but many)
    • How the Moisture Triangle simplifies retail for hair & skin
    • Why you must use what you sell (or stop selling it)
    • The truth about price — and the stories you’re telling yourself
    • How negative chatter is costing you sales every day
    • The “Betty story” — why you should never judge a client
    • The power of having a simple, repeatable system 

    The Big Shift

    Retail isn’t about selling. It’s about solving, and when you focus on the client’s problem, the product becomes the solution.

    If you would you like my Moisture Triange Training https://thesalonmentors.com/the-moisture-triangle-2026a

    #salonretail, #salonbusiness, #salonowner, #clientexperience, #salontraining

    26 min

About Salon Conversation with Lisa Conway

From the publisher's feed

Lisa Conway, author of 'The Naked Salon', 'Your Salon Team' and 'Your Salon Retail' talks with legends of the Hair and Beauty industry to discover what makes them tick and why!

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