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YSR Ch.15 - 4 Things to try in your salon right now
If you would you like my Moisture Triange Training, here you go. https://thesalonmentors.com/the-moisture-triangle-2026a
It’s Not About You… It’s About Your Client (Fix This and Retail Changes)
If retail feels hard… If your team avoids it… If clients keep walking out without what they need…
This episode will simplify everything.
In Chapter 15 of Your Salon Retail, Lisa shares four practical shifts you can implement immediately to change how your team communicates, recommends, and delivers results for clients.
Because here’s the truth:
👉 It’s not about you.
👉 It’s about your client.
Inside This Episode:
• Why focusing on the client’s real problem changes everything
• The power of asking better questions (not just one… but many)
• How the Moisture Triangle simplifies retail for hair & skin
• Why you must use what you sell (or stop selling it)
• The truth about price — and the stories you’re telling yourself
• How negative chatter is costing you sales every day
• The “Betty story” — why you should never judge a client
• The power of having a simple, repeatable system
The Big Shift
Retail isn’t about selling. It’s about solving, and when you focus on the client’s problem, the product becomes the solution.
If you would you like my Moisture Triange Training https://thesalonmentors.com/the-moisture-triangle-2026a
#salonretail, #salonbusiness, #salonowner, #clientexperience, #salontraining
View all episodes
By Lisa ConwayIf you would you like my Moisture Triange Training, here you go. https://thesalonmentors.com/the-moisture-triangle-2026a
It’s Not About You… It’s About Your Client (Fix This and Retail Changes)
If retail feels hard… If your team avoids it… If clients keep walking out without what they need…
This episode will simplify everything.
In Chapter 15 of Your Salon Retail, Lisa shares four practical shifts you can implement immediately to change how your team communicates, recommends, and delivers results for clients.
Because here’s the truth:
👉 It’s not about you.
👉 It’s about your client.
Inside This Episode:
• Why focusing on the client’s real problem changes everything
• The power of asking better questions (not just one… but many)
• How the Moisture Triangle simplifies retail for hair & skin
• Why you must use what you sell (or stop selling it)
• The truth about price — and the stories you’re telling yourself
• How negative chatter is costing you sales every day
• The “Betty story” — why you should never judge a client
• The power of having a simple, repeatable system
The Big Shift
Retail isn’t about selling. It’s about solving, and when you focus on the client’s problem, the product becomes the solution.
If you would you like my Moisture Triange Training https://thesalonmentors.com/the-moisture-triangle-2026a
#salonretail, #salonbusiness, #salonowner, #clientexperience, #salontraining
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