Salon Conversation with Lisa Conway

Strawberry and Vanilla Team Members


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“Is Your Team Vanilla, Strawberry or Chocolate? 

Ever feel like you’ve said the same thing to your team… over and over again, and nothing changes?

This episode will explain why. In this fun but powerful conversation, Lisa breaks down the three types of salon team members - Vanilla, Strawberry, and Chocolate - and why each one responds completely differently to training, feedback, and leadership.

Because here’s the truth:

It’s not that your team isn’t listening.

It’s that you might be speaking to them in a way that doesn’t land.

Inside This Episode:

  • The 3 personality types every salon owner has on their team.
  • Why “vanilla” team members nod… but don’t change.
  • How to handle “chocolate” personalities who challenge everything.
  • Why most of your team sits in the “strawberry” middle.
  • The real reason your training isn’t sticking.
  • Why repetition and structure matter more than motivation.
  • How to adapt your leadership style to each personality type.
  • Why more training hours (not more pressure) is the answer.
  • The Big Shift

    • It’s not about saying it better.
    • It’s about saying it in a way they can hear.
    • And that changes everything.
    • See you next episode!

      #salonbusiness #salonowner #salonteam #saloncoach #salontraining

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      Salon Conversation with Lisa ConwayBy Lisa Conway


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