How We Work

"When people look back on their experiences, they don't store those experiences like videos and just replay them end to end. Most of what we experience dissolves, and what we're left with are just certain scenes, snippets, or moments, and those are the peak moments."

Dan Heath is a senior fellow at Duke University’s CASE center, the founder of ThinkWell, and a 4-time NY Times bestselling author. In this episode, he discusses the research behind creating peak moments, including in the employee experience.

Edited & mixed by: Rob Valois

Music by: Breakmaster Cylinder

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Dan's website

Check out our latest report -> The Evolution of Work: The Value of an Employee-First Culture

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Workhuman Content Newsletter

There is no shortage of data in the world of work. But often, it can feel as if analytics and metrics are measured and sent to the ether rather than used as the basis for continual change. As work has evolved, one question has followed: How do we use data to keep pace and even get ahead of changes to improve the employee experience?

Kevin Campbell is the Employee Experience Scientist at Qualtrics and Founder of Lifted Leadership LLC. In this episode, we dive DEEP into the power of data and what it can tell us about how to improve the world of work if we choose to act on it.

Edited & mixed by: Rob Valois

Music by: Breakmaster Cylinder

LINKS

Kevin on LinkedIn

Check out our latest report -> The Evolution of Work: The Value of an Employee-First Culture

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Workhuman Content Newsletter

Failing or falling short can be a disheartening experience, but often it's also a learning experience. Bouncing back from failure is far more valuable to growth than striving for perfection.

Reshma Saujani is an author, speaker, and founder of Girls Who Code and Marshall Plan for Moms. On this episode, she discusses how failure made her more courageous and what she wants to instill in the next generation of young girls so they strive to dream big.

"To be great you have to make mistakes, you have to fail."

Edited & mixed by: Rob Valois

Music by: Breakmaster Cylinder

LINKS

Reshma's site

Check out our latest report -> The Evolution of Work: The Value of an Employee-First Culture

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Workhuman Content Newsletter

New York Times bestselling author, podcast host, Workhuman Live keynote speaker, and professional troublemaker Luvvie Ajayi Jones joins the show to talk about making friends with fear, causing professional trouble, and living audaciously.

Edited & mixed by: Rob Valois

Music by: Breakmaster Cylinder

LINKS

Luvvie's site

Check out our latest report -> The Evolution of Work: The Value of an Employee-First Culture

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Workhuman Content Newsletter

In part 1, we discussed where the workforce is– many employees are still looking for a new job, caretakers and employee resource group members are feeling acute stress, and the way an employee works has a profound impact on their experience

On this episode, Dr. Meisha-ann Martin and Dr. Isha Vicaria pick up their conversation with the findings and action steps from the latest iQ report survey, The Evolution of Work: The Value of an Employee-First Culture.

Edited & mixed by: Rob Valois

Music by: Breakmaster Cylinder

LINKS

Check out the report -> The Evolution of Work: The Value of an Employee-First Culture

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Workhuman Content Newsletter

Work has fundamentally changed over the last three years. As a team, we wanted to understand the kaleidoscope of the employee experience in today’s workplace environment. How work has evolved broadly, yes, but further, how it has impacted groups of employees differently.

On this episode, Dr. Meisha-ann Martin is joined by Dr. Isha Vicaria to discuss some of the findings from the latest iQ report survey, The Evolution of Work: The Value of an Employee-First Culture. Stay tuned for part 2!

Edited & mixed by: Rob Valois

Music by: Breakmaster Cylinder

LINKS

Check out the report -> The Evolution of Work: The Value of an Employee-First Culture

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Workhuman Content Newsletter

What if we told you that global corporations could learn more from an ad-hoc group of hackers than vice versa? As organizations worldwide face complex problems, they can and should take a page from small, nimble groups that make up for their lack of resources with extraordinary ingenuity.

Paulo Savaget is an associate professor at Oxford University’s Engineering Sciences Department and the Saïd Business School. He is also the author of the new book "The Four Workarounds: How the World's Scrappiest Organizations Tackle Complex Problems." This episode discusses how organizations can get scrappy and find workarounds to succeed.

Edited & mixed by: Rob Valois

Music by: Breakmaster Cylinder

LINKS

Paulo's book

Check out our latest research with Gallup: "From Praise to Profits: The Business Case for Recognition at Work"

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Mauro Porcini is the chief design officer at PepsiCo and the author of the new book The Human Side of Innovation: The Power of People in Love with People. On this episode of How We Work, he discusses his career journey, the people who have inspired him, and the power of curiosity.

Edited & mixed by: Rob Valois

Music by: Breakmaster Cylinder

LINKS

Mauro's book

5 HR Trends Shaping 2023: Priorities for Human Resource Management in the Future of Work

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2022 was a year defined by quiet quitting and economic uncertainty. And spoiler alert, 2023 might be more of the same. Host Dr. Meisha-Ann Martin discusses the investments employers need to make in order to care for their people and, as a result, their businesses in the year ahead.

This episode covers why now is not the time to de-vest from cultural initiatives like diversity, equity, inclusion, and well-being. We also uncover new depths to the benefits of remote work and what went well in 2022 that we hope carries into the new year.

Edited & mixed by: Rob Valois

Music by: Breakmaster Cylinder

LINKS

5 HR Trends Shaping 2023: Priorities for Human Resource Management in the Future of Work

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Workhuman Content Newsletter