HR Inside Out

Episode Intro:

Staff and skills shortages aside, truly, what is happening to customer service these days? When benefits such as customer retention, employee retention, troubleshooting and problem-solving, leads to referrals, boosts the brand, increases customer lifetime value, and influences corporate culture are noted as the benefits, seems to me there is enough to make ensuring a really positive customer service experience worth an organization’s while. This certainly hasn’t been my experience recently…

Interested in learning more? Hope you will join me!

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

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Ratings and reviews from listeners are used to improve the podcasts.  They also help others find this series, so reviews are very much appreciated!

Episode Intro:

I am sure that you have heard of the KISS principle – the one about “keeping it simple”.

With our world feeling so much more complex and, at times, out of control, it seemed an appropriate topic for a podcast.

Where might you be making your world more complex than it needs to be? Simple is about actions and experiences. And it is about what we teach and learn through these.

Interested in learning more? Hope you will join me!

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts.  They also help others find this series, so reviews are very much appreciated!

Many of our organizations are striving to improve diversity, equity, and inclusion in our workplaces. We can’t achieve any of these without ensuring that these same work environments are felt to be psychologically safe, where candor and willingness to engage in “productive conflict” is part and parcel of learning from different points of view.

According to Amy Edmondson in her excellent book The Fearless Organization: Creating Psychological Safety in the Workplace for Learning, Innovation, and Growth, “…in a psychologically safe workplace, people are not hindered by interpersonal fear. They feel willing and able to take the inherent interpersonal risks of candor. They fear holding back their full participation more than they fear sharing a potentially sensitive, threatening, or wrong idea.”

As a leader, are you helping create a psychologically safe work environment by practicing attributes of “leader inclusiveness” - of being approachable and accessible, willing to acknowledge your fallibility, and proactively inviting input?

Interested in learning more? Hope you will join me!

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts.  They also help others find this series, so reviews are very much appreciated!

Lisa is a wonderful example of someone who chose to blossom when confronted with the reality of both job loss and health challenges. In 2014 she was laid off from her Human Resources Manager position. A few months later, she had half of her thyroid removed in error. This sent her on a long process of healing. It also encouraged a change of mindset and a decision to let go of what she describes as “who she used to be”.

Lisa transitioned to offering her skills in a different way - as a Leadership Vision Coach and a Human Resources Cultural consultant.  Witnessing the impact of both poor and great leadership, she now devotes herself to coaching leaders so their teams can experience the excellence they deserve.  She now uses her passion to teach leaders in medium and small business to effectively lead their teams by creating exceptional workplace cultures.  

Author of recently released best selling book Leading with Ease; Creating a solid foundation for your leadership role, with over twenty years of experience and training, she is set up to fast track you to become the leaders you want to be.

Hope you will join us!

Connect with Lisa

Email: [email protected]

LinkedIn: Lisa Wilson | LinkedIn

Website: http://www.lmwconsultation.ca/

Phone: 705-288-6554 (Mobile)

Lisa’s Book

Leading with Ease – The New Book from Lisa Wilson - Leading with Ease - The New Book by Lisa Wilson

Leading with Ease: Creating a solid foundation for your leadership role: Wilson, Lisa: 9781957013541: Books - Amazon.ca

Resources

Podcast • Keepers of Culture w/ Lisa Wilson (substack.com)

HER Global Voice: Feminine Leaders Sharing Their Story to Change and Empower Your Heart, Soul, and Spirit: Jackson, Dr Anita M, Mills Blue, Joyce, Bode, Gayle: 9780578752181: Amazon.com: Books

Good To Great: Why Some Companies Make the Leap...And Others Don't: King, Graham: 9780066620992: Books - Amazon.ca

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts.  They also help others find this series, so reviews are very much appreciated!

Even though there were dozens of individuals on the Grand Connection networking group Zoom call, Nadine and I kept ending up in the same breakout rooms. We both took this as an indication that we should chat further. On my recent trip to Victoria, British Columbia we agreed to meet and exchanged books; hers, Knowing me. Knowing You: The PEP Personality Process and mine, Leadership Inside Out: Effecting Change from Within. The more I learned about Nadine and the work she is doing…. Well, I just had to introduce you to her through the podcast especially when she is all about creating better relationships at home and at work!

Nadine is a bestselling author, counsellor, consultant, speaker, and trainer with over 35 year’s experience delivering programs to both public and private sector organizations locally and internationally. 

She is known for her energetic, engaging, and authentic presentations as an expert on workplace communications. Her upbeat and interactive style allows her audiences to have fun learning how to stay positive and constructively confront tough communication challenges at work and at home. Nadine’s presentations cover topics on Communication, The PEP Personality Process and Heart Consciousness.

Hope you decide to join us!

More About the Guest – Nadine Hanchar

As a personality profiling expert, Nadine is the developer of The PEP Personality Process which provides insights concerning the tendencies of self and others.

In 1994 with her expertise and as a Trainer in NLP she launched a private postsecondary training institute. Since then, she has taught most of the therapies & techniques she uses herself.

As a counsellor she works with individuals, couples, and partnerships in both life and in business. She specializes in relationship issues, trauma & communication. Nadine uses an approach which can include many types of traditional & non-traditional methodologies. Along with all her psychological and communication wisdom, her extensive training also includes physical disciplines like nutrition, energy work, meditation & spiritual studies, taking a very holistic view. Her results-oriented approach is designed to resolve the root causes of issues. Therefore, the therapy, coaching or training is designed to fit the client. This allows the person, couple, family or organization to go forward with a better quality of life.

As a consultant she works with individuals, businesses, & organizations to build better relationships, discover new choices, perspectives, create success, and get results. She uses NLP (neuro-linguistic psychology) & the PEP Personality Process© to assess & implement learning & communication skills for management teams, leadership teams, & small business staffs. She helps high achievers work through their blocks, build the skills, & develop the solutions for the issues presented.

Connect with Nadine:

LinkedIn: (1) Nadine Hanchar | LinkedIn

Website: Personal & Professional Development | Progressive Plus Counselling

Phone: 250 384-1341

Facebook: Progressive Edge Plus NLP Inc. | Facebook

Twitter: Nadine Hanchar (@NadineHanchar) / Twitter

Instagram: Nadine Hanchar (@nadine.hanchar) | Instagram

Resources:

Nadine’s Book: https://www.amazon.ca/Knowing-Me-You-Personality-Process/dp/1982213051

Grand Connection Networking Group: https://grandconnection.ca

Heart Math: HeartMath

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts.  They also help others find this series, so reviews are very much appreciated!

Interested in learning more about the impact of shame and the inner critic, of the toxic shame spiral and our shadow, and of the negative impact that unexpressed anger can have on our health? In this podcast host Susan Ney and her guest Alister Moes explore the importance of anger management.

The pain, sadness, hurt, fear, anxiety, shame, and often trauma, are what leads someone to react disproportionately to events. It is only when this is examined, with compassion and deep respect, that a person can alter their response to the triggers in their life and learn to relate to the emotional reactions that have led them astray.

Alistair Moes and his team at Moose Anger Management have been humbled and inspired by the many people who have taken up the courage to take on this type of investigation.

Hope you decide to join us!

About the Guest – Alistair Moes

Alistair is an international anger management expert and author. He has been working with people worldwide, and professionally since 1989 as an anger management specialist. He has been in private practice since 1995. He has worked with those who have enormous challenges in the world: from high-performance business leaders, gold medal-winning Olympic and professional athletes, to people that are close to homeless. Anger is indeed an equal opportunity emotion.

Alistair has developed a manner of working, which is respectful, solution-focussed and based on both academic theory and extensive experience. This experience includes working with trauma, and historic abuse in a manner that honours each person and allows for deep healing.

During the last twenty-eight years, he has worked with thousands of people who have made the call out of a desire to create change. Although he has facilitated court-ordered situations, he now works exclusively with self-referred clients, which includes those sent from the workplace, or strongly encouraged by a partner, or even unfortunately sometimes, a lawyer.

Alistair’s approach focuses on the gifts and potential of each person. In this manner “the good” that is present in an individual is attended to, as are the challenges that face each person.

He also has extensive experience working with what is behind a person’s anger. As he shares on his website, it is only when this is examined, with compassion and deep respect, that a person can alter their response to the triggers in their life and learn to relate to the emotional reactions that have led them astray.

Alistair regularly presents workshops to diverse groups. He also provides counselling for parents with an extensive focus on Dads. He has developed and facilitated parenting groups for Dads and co-facilitated Parenting Together groups for couples.

Connect with Alistair:

Email:      [email protected]

LinkedIn: Alistair Moes | LinkedIn

Website: www.angerman.online

Phone: 604-723-5134

Twitter: https://twitter.com/LoseYourTemper

Resources:

Books (both available at www.angerman.online):

-Lose Your Temper: A Conscious Exploration of Anger

-Healing Anger: Transforming Anger into Growth

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts.  They also help others find this series, so reviews are very much appreciated!

Everyone can go towards a path that is authentic to them. Often, we are in a role that earns us a paycheck but is that enough?

Join host Susan Ney and guest Sam Thiara of Ignite the Dream as we do a deep dive into discovering the extraordinary in the ordinary, why “Everyone’s life is an autobiography – make yours worth reading”, learn of Sam’s journey – as captured in his recent book Lost and Found: Seeking the Past and Finding Myself, savour morsels from Sam’s blog - living by gratitude, changing the world and dealing with the haters (as examples), and learn of the power of acronyms and anchors to help discover who we are and how we can learn to live our best life!

Hope you will join us!

About the Guest – Sam Thiara

Sam is a speaker, storyteller, author, coach, mentor, entrepreneur, educator and dedicated to community development.

There are five areas that he identifies as his foundation: Servant Leadership; Story Sharing; Activator and Igniter; Champion and Enabler; and Community Do-Gooder. His passion is to help individuals, groups, and organizations. This also extends to the community where he enjoys and participates in community development and engagement where he has mentored/coached hundreds of individuals and worked with 45+ non-profits over the last 25 years.

Sam has spent the last 17+ years at the Beedie School of Business as a lecturer, administrator and on the Alumni Association Board. For the last 20+ years, he has been involved with helping people build on their autobiographies. This has become the foundation for the building of GradusOne (which recently merged with League of Innovators), an organization to help high school/post secondary/recent graduates in their career journey.

Storytelling is a cornerstone of his background. Whether as an author or speaking at a conference, he has had a very rich reflective life and enjoys sharing his experiences. He is called upon by organizations and schools to do keynotes, workshops, or panel facilitation. This exposure has enabled him to speak regionally, nationally, and internationally.

Ignite the Dream was established on the premise that everyone can go towards a path that is authentic to them. Often we are in a role that earns us a paycheck but is that enough? Through the services of Ignite the Dream Coaching and Consulting, you will be provided with a tailored solution. Ignite the Dream is a coaching, consulting, training, educating company that helps and supports individuals, teams, organizations, educational institutions, and non-profits to be their pinnacle best.

Specialties: Coaching, relationship building, community consultation, corporate communications, student development, educator, community involvement, public speaking and writing

Sam earned his Certificate in Life Coaching from the University of Cambridge, his MA in Leadership Studies from the University of Exeter and a Higher Education Certificate in Higher Education/Higher Education Administration from Harvard University.

Honors and Awards:

⦁ Governor General’s Canadian Sovereign’s Medal for Volunteers (replaces the Canadian Award) for leadership and community involvement.

⦁ Queen Elizabeth II Diamond Jubilee Medal

⦁ Rick Hansen Difference Maker medallion

Connect with Sam:

Email:      [email protected]

LinkedIn: Sam Thiara | LinkedIn

Ignite the Dream Coaching and Consulting: About | LinkedIn

Websites: http://www.sam-thiara.com/

Sam Thiara | Keynote Speakers Canada

Phone: 604-551-7894

Twitter: https://twitter.com/Sam_Thiara

Resources

Personal Storytelling: Discovering the Extraordinary in the Ordinary: Thiara, Sam: 9780993758102: Books - Amazon.ca

Lost and Found: Seeking the Past and Finding Myself: Thiara, Sam: 9780993758157: Books - Amazon.ca

Student Engagement: Thiara, Sam: 9780993758126: Textbooks: Amazon Canada

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts.  They also help others find this series, so reviews are very much appreciated!

Join Susan and guest Sharon Summerfield, Founder of The Nourished Executive as they delve into the topic of stress and burnout and how making small micro changes, which begins with a desire for living a more nourishing (in all contexts) and fulfilling life. Sharon has turned adversity into adventure, activism, and alignment with who she is at her core. A registered holistic nutritionist and certified breath coach, she is a model of lifelong learning and of paying it forward to help others on their journeys.

About the Guest – Sharon Summerfield

Sharon is passionate about coaching business professionals to manage stress and nourish their wellbeing to prevent burnout.

Our true constant is change. It is through making small micro changes, beginning with a desire for something different, that our health transformation begins. As we begin to pause and consider our dance with stress, look at our true priorities, ways to invest in our self-care, and nourish our body, mind, and spirit, we can show up in our lives in new and exciting ways.

Sharon works with those who have a desire to live a more fulfilling and nourishing life that is so much more than only work, offering nutrition and wellness coaching with a holistic lens.

At The Nourished Executive she offers • One on Ones • Small group coaching • Speaking at events, meetings, and conferences.

Topics may include, but are not limited to: • Self-care- an investment in yourself • Preventing Burnout • Psychological Safety • Changing our dance with stress • Self-Reflection • Scheduling Downtime • Making lifestyle changes to enhance our brain health.

Sharon shares that we can make different choices on how we spend our time and energy, where asking for help, taking breaks and scheduling downtime is celebrated and encouraged.

She helps her clients discover new and exciting ways to invest in their well-being and be nourished in all you.

Connect with Sharon:

Email:      [email protected]  

LinkedIn: https://ca.linkedin.com/in/sharonksummerfield

Facebook: https://www.facebook.com/nourishedexec

Instagram: https://www.instagram.com/thenourishedexecutive/

Website: https://www.nourishedexecutive.ca/

Resources

The Power of Breath Work - YouTube

Taking Breaks and Creating Space to Pause - YouTube

Dr. Deborah Nixon - YouTube

HR Strategy Council HR Strategy Council: Overview | LinkedIn

Article - Managing Zoom Fatigue by Nourishing your Wellbeing

Introductory piece that includes a link to the HR Strategy Council Whitepaper on Psychological Safety and the article written for the Canadian School of Nutrition – Nourish Your Wellbeing to Prevent Burnout

Wellness Expo, Vancouver Island Conference Centre, Nanaimo, February 25 2023 | AllEvents.in

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts.  They also help others find this series, so reviews are very much appreciated!

I have been surprised to hear ageism being referred to by a growing number of my colleagues and their children.

Ageism is defined as prejudice or discrimination on the grounds of a person’s age – at any age. And like other forms of bias, ageism is not based in biology but is socially constructed. It starts in childhood. We pick up cues that then guide our feelings and behaviour towards people of different ages and towards ourselves. According to the Global Report on Ageism, “Ageism affects us throughout life and exists in our institutions, our relationships and ourselves”. The report suggests that implementing educational and intergenerational contact interventions can help. As can becoming more aware – how might you be unintentionally contributing to the problem? Interested in learning more?

Hope you will join me!

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

Subscribe to the podcast

If you wish to receive automatic notifications as new podcast episodes are made available, please subscribe.

Leave a review

Ratings and reviews from listeners are used to improve the podcasts.  They also help others find this series, so reviews are very much appreciated!

Join host Susan Ney and her guest Victoria Miles as Victoria shares her research, insights, and personal journey of transition – a journey of liminal leadership – the focus of her Master of Leadership major project and thesis.  What guides the good good-bye?  Victoria shares that it is all about leading a transition in a conscious and deliberate way, about letting go in increments, about dealing with the betwixt and between of transitions and, seeing uncertainty as opportunity.  Together Susan and Victoria reflect on the value of showing up with integrity and recognizing that doubt and uncertainty are an integral part of the journey.  Hope you will make the time to join us!

About the Guest – Victoria Miles

Our guest today, Victoria Miles, is an award-winning communications leader with over 25 years of experience in corporate and education communications, media, and public relations. She is an instructor of media studies and business communications at University Canada West and her past employers include Capilano University, North Vancouver School District, Citizens Bank of Canada, Vancity, and The Loewen Group.

As a leadership consultant and communicator, Victoria’s specialties include writing and editing; education communications and marketing; public, media and government relations; communications project management; marketing and communications strategic planning; organizational branding and story telling; and employee engagement.

As an educator, she is proud to support the next generation of professional

communicators in their post-secondary learning journeys.

Victoria is also an author of children’s books, the most recent being "Mimi Power and the I-don't-know-what" published with Tradewind Books.

Victoria completed her Master of Arts degree in Leadership at Royal Roads University in

2021 and her BA in Communication Studies with Simon Fraser University in 1988. 

Connect with Victoria:

Email:              [email protected]

LinkedIn:         https://ca.linkedin.com/in/victoriamilesnunuk

Phone:             (604) 202-3681

Resources

Victoria’s books are available at:             https://kidsbooks.com

                                                                  www.munrobooks.com  in Victoria, B.C.

About the Host:

Susan has worked with people all her life. As a human resource professional, she has specialized in all aspects of employment, from hiring to retirement. She got her start as a national representative for a large Canadian union. After pursuing an undergrad degree in business administration, Susan transitioned to HR management, where she aspired to bring

both employee and management perspectives to her work. Susan holds a Master of Arts degree in Leadership and Training. She retired from her multi-decade career in HR to pursue writing and consulting, and to be able, in her words, to “colour outside the lines.” She promises some fun and lots of learning through this podcast series. 

Susan is also the author of the book Leadership Inside Out: Effecting Change from

Within available on Amazon – click below. 

Leadership Inside Out: Effecting Change from Within: Ney, Susan G: 9781777030162: Books - Amazon.ca

If you wish to contact Susan, she can be reached through any of the following:

Website:          Home - Effecting Change from Within

Email:               [email protected]

Linked In:         www.linkedin.com/in/susan-ney-197494

Facebook:        www.facebook.com/susan.ney.5/

Phone:            (604) 341-5643

Thanks for listening!

It means so much that you listened to this podcast!  If you know of anyone else who might find this series of interest, please share. If you have questions about this episode, please send me an email at [email protected]

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