HR Interviews Playlist

Delivering a high-quality candidate experience isn't easy, but it has arguably never been more critical with the recruiting challenges employers are now experiencing. Over all the years that candidate experience has been an industry talking point, what has become clear to me is that it is fundamentally a strategic rather than a tactical issue.

My guest this week is Carlos Fernandez, Director of Talent Acquisition at Houston Methodist. Houston Methodist puts innovation at the heart of its corporate strategy, and its approach to candidate experience reflects this. 

In the interview, we discuss:

• Recruiting challenges in the healthcare sector

• The quality of candidate care mirroring the quality of patient care

• Standing out as an employer.

• Candidate experience strategy

• The "Know Me Experience" and voice of the customer research

• The role of technology

• Virtual chat, candidate capture and auto-scheduling

• Using technology to connect candidates with humans quickly

• Change management

• The future of talent acquisition

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We talk with Josh Cohen, digital marketing director for the SMB services platform Upnetic.

We talk about how learning is evolving, what works and what might not, and Virti’s approach to it all.

In this episode, Jackye and Katee have a conversation with Maia Ervin, Chief People Officer for JUV Consulting. Maia leads social impact, human resources, and company culture. She uses her experience as a Queer Black womxn speaking out against systematic oppression and inequities to foster work policies and culture that minoritizes folks can thrive in and be proud of. Her dream is to continue to provide platforms for young Black womxn to express themselves authentically without judgment. Fostering comfortable spaces where Black folks can express and create comfortably will always be top of the mind for Maia. Maia is a college graduate hailing from Queens, New York and she shares all the good stuff!

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Quit rates have reached record levels and employees are making their voices heard. But how can a company change the narrative and retain employees through empowering their people?  

The lived experience of an employee working for Trianual is how founder and CEO Chris Ronzio defines culture and he's ready to bet $5,000 cash money that any aligned candidate will buy into his company and culture. 

Wait a minute, is this really power to the people or a cheap publicity stunt? The numbers do not lie and the mantra of "Hold Us Accountable" can help hiring companies as they peer into the organizational mirror seeking answers. Will this type of strategy help your company thrive? 

Trianual is thriving, listen to why. 

So today is the international publication date for Digital Talent, the book I've spent the last couple of years writing with Mervyn Dinnen. We're incredibly excited that everyone can finally get to read it and wanted to record a special show to discuss the themes and some of the significant learnings from our research. In a disrupted and technology-enabled world of work, the ability to attract, recruit and retain people with digital skills can be the difference between business success and business failure. Our book explores how employers can do this successfully.

I am absolutely delighted that Trish Macfarlane, host of the legendary HR Happy Hour podcast, has agreed to be our guest host and interview Mervyn and me for this episode. Enjoy the conversation!

In the interview, we discuss:

• Why we wrote Digital Talent

• How digital skills are critical to a company's success

• Speed, quality and humanity in Talent Acquisition

• Personalizing talent experience

• Aspiration vs Reality

• Hybrid, remote and talent intelligence

• Work Tech trends

• What are cutting edge employers doing to attract digital talent

• Total talent thinking

Listen to this podcast in Apple Podcasts.

With a bank account bursting at the seams, how do you wisely spend $120 million? Talent.com is a job aggregator, much like Indeed. Can they really take on the giants like Indeed and Zip? 

• We talked with Rob about how they will spend the money. Talent.com is a Canadian firm whos’ about to expand their offerings and venture into other countries. 

• We talked about how remote work has unlocked how candidates look for work outside traditional borders and Talent.com

• The struggle is real for employers of all sizes. More Jobs, fewer applicants. For those in the services sectors, like healthcare and blue collar, the CPC and CPA is up 50%, will it continue to climb? 

Automation in the interview space is smokin' hot, and Indianapolis-based Qualifi is hoping the profit off the trend by providing automated phone pre-screening for healthcare pros, truckers, and more ... with the actual deep-dive interview done by humans. It's either a home run or a total face-plant, offering too little, too late in an ever-automating world. (What do you mean no video!?!?!) You be the judge. Actually, just let Chad & Cheese be the judge ... that's what they're here for anyway.

As we all know, recruiting and retention are tough at the moment, and employers need to work harder than ever to acquire and keep the talent they need. Purpose is often talked about as a critical differentiator in employer branding, but what does that actually mean in practical terms?

New research from Cognizant has revealed just how important purpose is at work and has also highlighted a growing disconnect between employers and younger workers.

So what does purpose mean for Gen Z employees, and what should employers be doing to close the purpose gap. I'm joined this week by Eduardo Plastino, Director of The Cognizant Center for the Future of Work, to talk through the research and explore its implications.

In the interview, we discuss:

• Defining the purpose gap

• The increasing leverage of employees

• Understanding what is important to the Gen Z workforce

• Scepticism around employers' messaging on critical issues such as climate change and DE&I

• Shared values

• Implications for employers

• How to fix the purpose gap

• Aligning external employer brand communication with internal reality

• Advice to talent acquisition teams on how brand, marketing and recruiting process can demonstrate an employer is a great place to work.

Listen to this podcast in Apple Podcasts.