Human Capital

On this episode, Jeff interviews Ginger Lapid-Bogda, PhD, an expert in using the Enneagram personality typing system in business. Ginger has trained thousands of professionals worldwide on how to use the Enneagram in their professional work.

Jeff & Ginger discuss how 80% of Fortune 500 companies use personality tests to assess employees and potential candidates. They talk about how this $3 billion dollar industry provides assessment tools that come with both benefits and problems. The benefits include improved self-awareness, understanding candidates better, shortening the recruitment cycle, reducing bias, spotting dark personality traits, and learning to work better together. The problems include inaccuracies, unintended recruitment bias, and interpretation problems. Ginger focuses us on a specific assessment tool called the Enneagram. Ginger shares how the Enneagram, with its 9 types is inexpensive or free, and can help people not by putting them "in a box," but helping them "get out of the box."

On this episode, Jeff interviews Jeff Rogers who is Chairman of OneAccord. OneAccord is a consulting firm in the Pacific Northwest that assists clients with building operational value, as well as acquiring or selling their companies.

OneAccord also assists nonprofits and faith-based communities, and they have helped over 450 organizations across the US over the past 22 years.

Jeff shares his knowledge as an expert on the most strategic decisions leaders need to make. Jeff and his guest explore the process of decision-making for sensitive issues that can impact all employees like buying and selling companies, choosing the right timing to leverage an outside consultant, and strategic planning.

In this episode, Jeff interviews Enrique Rubio, who is a top 100 HR influencer, and the Founder and CEO of Hacking HR. Hacking HR is a global community for all who are interested in learning about everything people at work and doing HR in a better way. Jeff and Enrique explore the definitions of diversity, equity, inclusion, belonging, and psychological safety. Enrique shares what it looks like to adopt these key strategies as part of your internal culture, versus making them short-term, “check the box” events.

They discuss ways that HR can remove friction and barriers within organizations to create better workplaces. Enrique shares how adopting HR technology is often done in a backward fashion – implementing what looks “sexy” compared with first paring down your processes, then fully understanding your objectives and the important customizations that are needed.

We're taking a break from producing the show this week but we'll be back on May 18th. Listen in as Jeff shares his excitement about our lineup of upcoming guests and topics.

Jeff explores the connection between the great resignation and employee experience and wellbeing with Jeanne Meister, who is the founder of Future Workplace Academy, and Executive VP at Executive Networks. Jeanne is a regular contributor to Harvard Business Review and Forbes, and is the bestselling author of three books: the Future Workplace Experience, Corporate Universities, and the 2020 Workplace.

They discuss how the great resignation is being fueled by employees looking for companies that better support experience and wellbeing. Jeanne talks about how employee wellbeing, which includes financial, emotional, physical, social, and career attributes, and looks at the whole person.

Jeff and Jeanne talk about how to create a culture of care, and what organizations should do that are just getting started implementing employee experience and wellbeing strategies. Jeanne shares why surveys are important, and why leaders must understand the unique needs of the different generations when it comes to workplace experience and wellbeing.

On this episode, Jeff and his guest explore the tension many leaders feel between trying to protect their organizations from legal trouble, and creating cultures of humanity, openness, and compassion. Jeff’s guest is Deborah Moroz, who is a Licensed Attorney and is Chief Human Resources Officer at Health-Ade Kombucha. Deb is a Keynote Speaker and is active on several Boards including Carver Skateboards, and Helpr.

Jeff and Deb talk about companies that are either not well protected legally, or have cultures that are prone to employee litigation, despite being protected. Deb shares what it looks like to create a culture that embodies the “owner’s mentality,” so even though you have legal protections, you don’t usually need them. They discuss how to implement a "speak-up" culture and the resulting benefits. Deb shares the benefits of active listening and also provides a list of "minimum standard" legal protections that all organizations must have.

On this episode, Jeff interviews Dr. Katrina Burrus about the “brilliant jerk”. Katrina shares from her knowledge as one of the world’s leading experts on international leadership, boasting a client list that includes Nestle, Novartis, and the United Nations. She holds a Ph.D. in Human and Organizational Development, is a master's certified coach, and she facilitates a group of international CEOs. She has authored three books: Abrasive Leaders, Global Nomadic Leaders, and Managing Brilliant Jerks. Jeff and Katrina discuss ways to work with leaders who are difficult to be around, but also very smart and often high performing. Katrina shares how to address contempt, stonewalling, criticism, and defensiveness in these leaders. She shares several strategies for transforming the “brilliant jerk” into a visionary leader.

In this episode, Jeff interviews Dr. Amer Kaissi. Amer is an author of several books, an executive coach, keynote speaker, and is professor at Trinity University. Jeff and Amer discuss the meaning of humility in a leadership context, including knowing and reflecting on your own strengths and weaknesses. Amer shares how humility comes from a place of strength, not weakness. He shares how he arrived at combining the terms humble and ambitious in the title of his new book “Humbitious.” Jeff and Amer discuss the relationship between competency and humility and they talk about whether it's possible to learn to be humble. Amer reviews the benefits of mindfulness at work, reveals three blocks to humility in leaders, and shares how to apply this knowledge everyday.

Jeff interviews Matthew Cahill, an expert in unconscious bias. Matthew works with business leaders to identify hidden and sometimes not so hidden biases that impact company performance, helping organizations move from bias to belonging. Matthew shares a clear definition of bias and helps listeners understand how it impacts them personally, as well as the organizations they serve. They discuss how bias is found in everyone, and what some specific examples are of unconscious bias. Matthew shares how reducing bias ultimately leads to better performance and a return on investment for the company. Matthew shares the five core types of bias, and the meaning of L.E.A.A.P. Jeff and Matthew close the episode by showing us how to measure bias and what to do with that helpful information.

Jeff is returning to the topic of meetings to provide insight and guidance to listeners about how to overcome common meeting problems and dysfunctions. Jeff and his guest Dr. Steven Rogelberg discuss Steven’s book “The Surprising Science of Meetings: How You Can Lead Your Team to Peak Performance.” Steven is an organizational psychologist who holds the esteemed title of Chancellor’s Professor at UNC Charlotte for distinguished national, international, and interdisciplinary contributions.

Steven shares best practices for meeting well – before, during, and after meetings. Jeff and Steven talk about how effective meetings can be engaging, productive, build trust, and can be enjoyable. He shares tips for meeting well virtually, and why hybrid meetings don’t work. Steven talks about “social loafing” and what it looks like to be a good steward of people’s time.