Human Coded

In this episode of Human Coded, we continue our deep dive into change management, focusing on the most crucial and often most challenging aspect—people. Host Quinn Brewer is joined by returning guest Casey Zaitz, a change management and agile expert, along with Alexander Wenzel, a key player in project management at M&S Consulting. Together, they explore how leaders can navigate resistance to change, turn skeptics into advocates, and build trust across an organization. They also discuss M&S Consulting’s approach to facilitating successful change initiatives and the importance of addressing the human operating system—because even the best technology solutions fail without adoption. Whether you're leading a transformation or managing a team through change, this episode is packed with practical insights to help you make change stick.

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An M&S Consulting Podcast

Welcome back to Human Coded, the M&S Consulting podcast at the intersection of business, people, and technology. In this episode, we’re kicking off a brand-new series on Change Management—and why having a solid plan is essential for organizations navigating digital transformation.

Joining us today is Casey Zaitz, Director of Agile Project Management and Organizational Transformation at M&S Consulting. Casey shares her expertise on the three core pillars of change management—people, process, and technology—and explains why neglecting any one of these areas can lead to failed implementations.

We explore why businesses seek expert guidance for change initiatives, the common challenges they face, and what separates successful transformations from those that stall. Casey also walks us through real-world examples of change done right, from enterprise-wide ERP rollouts to team-level process improvements.

If your organization is preparing for a major shift—or struggling to get people on board with a new system—this conversation is for you. Plus, we preview what’s ahead in this series, including deep dives into managing resistance, securing leadership buy-in, and integrating technology in a way that truly drives adoption.

Tune in and get ready to rethink the way you approach change!

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An M&S Consulting Podcast

In this episode of Human Coded, we continue our deep dive into Microsoft’s evolving AI strategy and its impact on businesses. Joining us once again is Jay Mason, who leads the AI practice at M&S Consulting, and Cody Childers, head of the Microsoft division and custom development team.

We explore how Microsoft’s AI integration—spanning tools like Office 365, GitHub, Azure, and CoPilot—is shaping enterprise productivity, automation, and security. Jay and Cody break down why Microsoft’s approach to AI is unique, how businesses can practically leverage these tools, and what the future holds for AI-powered business solutions.

From AI-driven productivity enhancements to the growing role of agentic AI and cloud-based security, this episode is packed with insights for organizations looking to maximize Microsoft’s AI ecosystem.

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An M&S Consulting Podcast

Microsoft is everywhere in the enterprise world—but what makes it such a smart choice for businesses? In this episode of Human-Coded, Quinn Brewer is joined by Cody Childers, head of custom development at M&S Consulting, and Ashok Agarwal, co-founder and managing partner, to explore Microsoft's deep integration into business operations. They discuss the breadth of Microsoft's technology stack, its role in digital transformation, and how enterprises benefit from its innovation, security, and seamless ecosystem. From Azure to Power BI, Teams to Dynamics, they explain how Microsoft’s offerings empower businesses to operate efficiently and stay competitive.

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An M&S Consulting Podcast

2024 was a pivotal year for AI adoption, experimentation, and enterprise-level innovation, but it was also a year filled with challenges and hard-learned lessons. In this episode, Quinn Brewer is joined by AI experts Jay Mason and Leo Tome' to reflect on the successes and limitations of AI in 2024 and share predictions for 2025. From navigating the hype versus reality of generative AI to the emerging potential of agentic AI, the conversation is packed with actionable insights for businesses looking to harness AI effectively. They discuss foundational priorities like data governance, security, and reskilling while exploring advanced concepts like autonomous systems, retrieval-augmented generation (RAG), and quantum computing's implications for AI.

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An M&S Consulting Podcast

AI is shaping the future of technology, business, and our everyday lives—raising fascinating and complex ethical questions. In this episode of Human-Coded, Jay Mason and Leo Tomei, resident AI experts at M&S Consulting, dive into the nuances of AI ethics. From the treatment of AI tools and robots to addressing bias, transparency, accountability, and privacy, this conversation explores how businesses can implement AI responsibly. Along the way, we touch on everything from gamification to deepfakes and self-driving cars. Thought-provoking and packed with insights, this episode is a must-listen for anyone navigating the evolving AI landscape.

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An M&S Consulting Podcast

In this episode of Human Coded, we dive into the critical topic of AI deployment for businesses. Hosts Quinn, Jay, and Leo discuss actionable strategies for rolling out AI solutions effectively, including getting buy-in from key stakeholders, building employee trust through transparent communication, and designing impactful user training programs. Learn how to identify the right use cases, pilot projects, and scalable solutions to ensure your AI initiatives align with business goals. This episode is packed with insights to help organizations navigate the challenges of integrating AI while fostering a culture of innovation and continuous learning. Whether you're new to AI or looking to refine your approach, this conversation is a must-listen.

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An M&S Consulting Podcast

In this episode of Human Coded, Quinn Brewer, Jay Mason, and Leo Tome dive into the transformative world of generative AI. They explore what makes generative AI different from traditional AI, its ability to create text, images, and even music, and the exciting yet complex challenges it brings to businesses. From understanding how generative AI works to its role in accelerating digital transformation, the discussion touches on practical use cases, ethical considerations, and the importance of high-quality data. Tune in for an engaging conversation about generative AI's potential, risks, and future—and how to leverage it effectively in your organization.

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An M&S Consulting Podcast

Welcome back to Human-Coded, the podcast exploring the dynamic intersection of technology and people. In today’s episode, we dive into the foundational components of machine learning as part of our ongoing AI Roadmap series. Hosts Quinn Brewer, Leo Tomei, and Jay Mason break down the world of classification apps, prediction models, and computer vision.

From email spam filters to fraud detection and customer segmentation, we explore how classification apps transform industries. We also discuss predictive models that help businesses forecast outcomes and the powerful, futuristic applications of computer vision in manufacturing, autonomous vehicles, and more.

Along the way, we tackle the ethical implications of AI, including fairness, bias, and explainability, offering practical advice for business leaders looking to implement AI effectively. Whether you’re an AI enthusiast or a business leader curious about machine learning, this conversation is packed with insights to guide you through the transformative possibilities of AI.

Don’t miss this episode—it’s your gateway to understanding how AI can revolutionize your operations. If you have questions or want to connect with Jay or Leo, check out the links in the show notes.

Let’s explore the future together.

https://www.mandsconsulting.com/contact-us/

An M&S Consulting Podcast

In this episode of Human Coded, we delve into the power of AI features that are often hiding in plain sight within the tools we already use. From CRM systems that anticipate customer needs to office tools that automate tedious tasks, built-in AI is transforming how businesses operate. Hosts Quinn, Jay Mason, and Leo Tomè explore how leveraging these embedded capabilities can boost productivity, streamline operations, and enhance customer interactions without requiring a massive overhaul. They share practical examples, from automated data extraction in invoices to smart systems in manufacturing that respond to real-time data. Whether you’re just beginning to explore AI in your workplace or looking to get more from your existing tech, this episode offers actionable insights on maximizing the AI tools you already have.

https://www.mandsconsulting.com/contact-us/

An M&S Consulting Podcast