Humanize P.R.O.F.I.T.

Humanize P.R.O.F.I.T.

By Toni ReeceBusiness
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Humanize P.R.O.F.I.T. episodes

  • Contagious Joy!

    Toni Reece talks to Dan Hoch, V.P. of Business Development and Nate Rothermel, Artistic Director, both from the DoubleTree by Hilton, Reading about honoring the guest and providing joy through the creation of an immersive performance experience.   Listen as they describe taking the guest experience and creating moments of delight and surprise.  Innovation and the freedom to create magical moments of joy is the essence of humanizing profit!

    19 min
  • Contagious Joy!

    Toni Reece talks to Dan Hoch, V.P. of Business Development and Nate Rothermel, Artistic Director, both from the DoubleTree by Hilton, Reading about honoring the guest and providing joy through the creation of an immersive performance experience.   Listen as they describe taking the guest experience and creating moments of delight and surprise.  Innovation and the freedom to create magical moments of joy is the essence of humanizing profit!

    22 min
  • The Big, Bold Merger of Like Minds!

    In this episode Toni Reece speaks to Craig Poole, President of Reading Hospitality Management, LLC, and Steve Bonner, V.P. of Food and Beverage at the DoubleTree by Hilton Reading about merging their collective businesses during the pandemic.   It was about acquiring, aligning and creating a partnership that has become a win/win for the hotel and the community.  

    16 min
  • Craig Poole - It's Spring Training and Pre-Season - Let's work to get the team ready!

    Craig Poole, President of Reading Hospitality Management LLC, and General Manager of DoubleTree by Hilton Reading, joins Toni Reece in this episode to share his wisdom regarding getting your pros ready to be better than ever.  Your leaders and managers are coming out of a global pandemic, coaching and leading is the way forward.  They are already the best but we need a strategy to get them to be better than their best!

    13 min
  • The Value of Care and the Human Transaction!

    Chassiti Anderson, General Manager of the DoubleTree by Hilton Reading, shares her personal stories of the value of caring for each other and how that human transaction creates a win/win for both the hotel and the community it serves.  

    10 min
  • Innovation and Profit – The Human Touch

    We are back and on fire with innovation!  In this episode Dan Hoch, Director of Business Development for the DoubleTree by Hilton Reading, PA talks to Toni Reece about Humanizing Profit as it applies to Innovation.  Innovation as a strategy during COVID brought fresh ideas and profitable business to the hotel and the community.

    9 min
  • Humanize Profit - How can I humanize profits when there are no profits?
    This episode is all about answering your questions. Craig Poole answers questions such as "How do you humanize profits during a pandemic when there are no profits?; "How will our actions turn into a profit?"; What do my employees need to learn or do in order to make a future profit?". Keep your questions coming and make sure you subscribe to our podcasts on your favorite podcast channel!
    10 min
  • Humanize Profits - This is YOUR superpower.
    Today is the time that people are more important than profits. This is what Humanizing Profit is all about. Listen, as Craig Poole talks to Toni Reece about how the strategy of humanizing profits has helped him to keep a sustainable business during a pandemic. Craig also shares the first step that businesses must take now to implement a culture of humanizing profits.
    14 min
  • Humanize Profit - Creating a Table 45!
    "We need to spend more time with our people and learn who they are!" - Craig Poole, President of Reading Hospitality. Craig talks to Toni Reece about a new way to drive community, effective communication and a sense of belonging in the workplace. It's all about creating a Table 45! Listen as Craig describes this approach to Humanizing Profit!
    12 min
  • Humanize Profit - Humanizing Performance Reviews
    What would it be like to give a performance review to your wife, husband or partner? Craig Poole, President of Reading Hospitality, gives a mock review to his wife (no not his real wife)! This is a powerful example of what we want to stop doing during an employee performance review and think about how we can humanize the future of performance reviews!
    7 min

About Humanize P.R.O.F.I.T.

From the publisher's feed

Successful business leaders have discovered that in order to make their businesses work they need to “humanize” every aspect of their business. Humanizing P.R.O.F.I.T. takes the emphasis solely off of…