Humanizing The Headset

*WARNING* This episode contains graphic content pertaining to death, suicide, autopsies and some sexual content. Listener discretion is advised. Norm, Brendhan and Kalee talk with Jason Patt, author of "The Road Death Traveled," and retired Chief of the Lake County Coroner's Office in Illinois.

Brendhan, Norm, Janelle and Kalee join each other on Zoom to try an array of odd snacks suggested in the HTH Facebook group and Instagram page. Full video available on YouTube!

Part 2 of "What You Should Know Before You Apply"

Norm, Brendhan and Kalee talk about things you should know before you start a career in dispatch.

Norm and Kalee catch up with HTH team member Janelle to talk about how to leave work at work and take a break once in awhile.

Norm, Brendhan and Kalee talk about the 911 SAVES Act, and what it means for 911 dispatchers to be classified as first responders

Norm, Brendhan and Kalee talk about some of the positive things that happened in 2020, along with some listener-submitted accomplishments to celebrate

Norm, Brendhan and Kalee talk about morale in the dispatch center, with special guest Adam Timm from The Healthy Dispatcher and RapidDeploy. Check out Adam's books, "People Driven Leadership: How the Best 911 Centers Inspire Positive Change" and "Dispatcher Stress: Beating the Burnout" on Amazon!

Norm, Brendhan and Kalee discuss fan submitted superstitions in the dispatch world

Norm, Brendhan and Kalee talk about some of the responsibilities and challenges 911 dispatchers face every day