In this episode, Howie Boroughs, a former Marine Corps officer and jiu-jitsu black belt, shares how wrestling, military service, and combat training laid the perfect foundation for a successful career in human resources. His unconventional journey from combat leadership to HR director at a Fortune 500 company highlights the importance of adaptability, lateral communication, and identifying potential in others. Gain valuable insights on leadership, hiring, and the transformative power of jiu-jitsu. This episode is a must-listen for anyone seeking unconventional career inspiration and practical HR strategies.

Timestamps: 

(00:00) Fascinating conversation on leadership and understanding people.

(06:15) Marine Corps assignment offers cultural and personal growth.

(12:10) Transitioned from business operations to successful recruiter.

(19:47) Marine Corps and Army unite for joint operation.

(25:14) Lessons in trust, diplomacy, and cultural adaptation.

(27:03) Third country nationals support US military missions.

(36:05) Train, teach, guide, and support to develop leaders.

(40:20) Internal candidates scrutinized, external candidates given passes.

(44:13) Choosing Howie may solve short-term, but not long-term.

(52:42) Evolving thoughts through interactive, open-minded conversation.

(54:43) Ideas and athletic accomplishments.

(59:58) Learning Brazilian jiu jitsu.

(01:10:01) Encouragement to learn and succeed in training.

(01:10:58) Learning concepts, not just specific techniques. Mental/physical improvement, problem-solving, confidence, camaraderie.

(01:17:30) Howie shared valuable leadership insights and experiences.

Links and Resources:

• Howard Boroughs | LinkedIn
• Milton Hershey School Referrals | Professional Referrals | MHS (mhskids.org)

Sponsor Links:

• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine
• International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

In this episode, host Michael Reddington and guest David Dye emphasize the importance of fostering human-centered leadership in driving results through relationships. They explore the pivotal role of relationships in driving results, combatting the allure of fear-based leadership, and fostering a culture of courageous dialogue. From personal anecdotes to professional insights, they provide a captivating discussion on the intersection of human-centered leadership, accountability, and compassionate communication.

Timestamps: 

• (00:00) Let's Grow Leaders, focuses on human-centered leadership and practical skills.
• (05:41) Nonprofit work, mentoring, COO to CEO, leadership training, blogging.
• (10:42) Author initially ignored, later married, the seminar attendee.
• (16:35) Optimism and its influence on their life and work.
• (25:44) Results and relationships can coexist even in tough decisions.
• (30:09) Many people don't speak up with their ideas, lacking encouragement.
• (33:09) Encourage leaders to ask specific, courageous questions for ideas and feedback from the team and frontline reps.
• (40:37) Fear hinders leaders from implementing change
• (42:50) Strive for a balance between clarity and curiosity in building an innovative culture.
• (51:00) Fear of not getting credit for ideas hinders sharing in corporate culture; leaders should give credit to make a difference.
• (52:58) Understanding the difficulty of confessing and empathizing with others.

Links and Resources:

• Karin Hurt and David Dye - Leadership Development Programs (letsgrowleaders.com)
• Leadership without Losing Your Soul Podcast - Let's Grow Leaders (letsgrowleaders.com)
• (1) David Dye | LinkedIn

Sponsor Links:

• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine
• International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

In this episode, negotiation strategist Christine McKay and host Michael Reddington delve into the intricate world of negotiations and the importance of building relationships. They discuss the power of empathy, transparency, and strategic process management in achieving mutually beneficial outcomes. McKay shares her expert insights on controlling emotions, evaluating behavior, and the significance of contracts in negotiation. Don't miss out on the opportunity to unlock the secrets to effective negotiation strategies with Christine McKay.

Timestamps: 

• (04:02) Introduction of a new product that visually represents contracts for easy risk assessment.
• (09:03) Importance of having a negotiation process: saves time, generates revenue, crucial when dealing with large companies. 
• (14:22) Strategic value and leverage created by negotiation process and control; importance of not giving up too soon.
• (16:18) Key aspects of negotiation: listening, adapting, transparency.
• (24:07) Effective negotiators create room for exploration and reflection.
• (37:15) Plan to move production to new plant, add a 3rd shift to existing plant. 
• (42:11) Negotiation is about connecting with people, showing empathy, and finding solutions beneficial to all.
• (46:06) Not relying on body language to detect lies, but paying attention to microexpressions.
• (49:53) Understanding others' reactions is more important than determining if they're lying, as it provides strategic intelligence for effective communication.
• (54:24) Importance of understanding contract details like payment speed, margin, and potential impact on strategy. 
• (01:00:00) Appreciation for Christine's great ideas and three-step process. Links to book, website, and podcast included. Thanks to all listeners and sponsors.

Links and Resources:

• https://www.vennnegotiation.com/
• Why Not Ask? (whynotaskbook.com)
• Christine McKay | LinkedIn

Sponsor Links:

• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine
• International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

In this episode, networking expert Julie Brown emphasizes the power of strategic introductions. From leveraging existing connections to reaching out to dormant ties, she shares practical tips for building strong relationships. Join host Michael Reddington and Julie as they discuss the importance of networking for career success, navigating networking challenges faced by women professionals, and implementing cross-silo communication strategies within organizations. Discover the value of networking and the transformative impact it can have on your professional life.

Timestamps: 

• (05:33) Networking expertise developed inadvertently during fractional business development.
• (13:22) MIT study suggests seeking solutions from diverse connections, avoiding homogeneity.
• (17:19) Holistic networking approach, defining beyond job roles. Advocacy for a deeper connection through a list-yourself approach.
• (23:46) Networking value not tied to title; everyone has influence. Building relationships opens doors to connections and opportunities.
• (28:07) Gender differences in networks; strategic networking tips for diverse connections.
• (31:36) Utilize strategic introductions, research, committees, and networking beyond events for effective networking.
• (40:47) Employee retention and company culture; focus on internal networking, inclusive culture, and resource groups.
• (45:08) Yoga for employees and establish resource groups.
• (48:57) Exploring multiverses and creating frameworks for external decisions.
• (56:14) Impressive interview handling, showcasing value.
• (01:00:40) "This Shit Works" podcast.

Links and Resources:

• Home - Julie Brown - JB|BD (juliebrownbd.com)
• This Shit Works on Apple Podcasts
• This Shit Works: A No-Nonsense Guide to Networking Your Way to More Friends, More Adventures, and More Success: Brown
• [email protected]
• Julie Brown | LinkedIn

Sponsor Links

• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine
• International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

In this episode, host Michael Reddington and guest Graham Drew delve into the power of customer feedback and effective listening in improving sales strategies. Graham, founder of Cognis Consulting, shares his expertise on gathering valuable information from customers and explains how it can lead to better partnerships, longer-lasting relationships, and problem-solving for buyers. With personal anecdotes, practical advice, and insightful discussions, this episode is a must-listen for professionals looking to enhance their sales effectiveness and understanding of the customer perspective. Join Michael and Graham as they uncover the strongest evidence: what your customers tell you.

Timestamps

• (00:00:05) Meet Graham Drew, a business development and procurement expert.
• (00:06:40) Graham's career journey: from global buying function to sales effectiveness.
• (00:14:56) Graham helps sales teams understand the buyer's perspective.
• (00:18:46) Sales professionals prioritize clients and results.
• (00:23:38) Effective interview setup and open-ended questions.
• (00:30:46) Understanding sales process delays and avoiding leading questions.
• (00:34:52) Identifying disconnects in sales stories and expectations.
• (00:42:05) Using customer feedback to drive change in sales.
• (00:43:46) Success in engaging customers differently.
• (00:50:43) Learning from professionals with diverse backgrounds.
• (00:57:56) Factors considered in deals and their impact.

Links and Resources

• www.cognis-consulting.com
• [email protected]
• Graham Drew | LinkedIn

Sponsor Links

• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine
• International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

In this episode, we're honored to have David Casper, the CEO of Union Diversified Industries (UDI), an organization dedicated to serving adults with developmental and intellectual disabilities.Throughout the episode, David shares his journey, emphasizing the importance of inclusion, understanding the challenges faced by disabled individuals, and the impact of even small gestures. UDI, with over 85 employed adults with special needs, is changing the narrative around disabilities. Whether you're a business leader, caregiver, or someone seeking a broader understanding, this episode offers valuable insights on leadership and the support of disabled adults.

Timestamps

• (00:00:05) Introduction to David Casper, CEO of Union Diversified Industries.
• (00:06:00) David's diverse career path, from fashion to managing a jewelry store and working with juvenile offenders, ultimately becoming the CEO successor at UDI.
• (00:11:28) UDI employs disabled adults, focusing on enhancing lives and planning expansion into various sectors, with staff meetings centered around this goal.
• (00:16:18) Helping a troubled juvenile defender transform by enabling them to ask without shame, emphasizing the challenges they face.
• (00:24:01) Supporting artistic passions and investing in individuals, valuing unique abilities, and experiencing the emotional journey of caring for others.
• (00:30:38) Adapting to others' communication styles for better connection.
• (00:34:58) The importance of a diverse perspective for understanding and effectively communicating with individuals who may have different challenges or preferences.
• (00:37:48) Preparing teams for change, identifying their needs, and helping them understand and implement change effectively.
• (00:43:59) Bridging the gap with transparency and self-effacing humor when joining others' journeys.
• (00:47:15) The benefits of inclusive education and providing opportunities and responsibilities to individuals with disabilities.
• (00:52:33) Treating people with disabilities with respect, avoiding assumptions about their abilities, and supporting their meaningful work opportunities.
• (00:58:00) Emphasizing the importance of supporting the success of employees with disabilities in the workplace under the ADA.

Links and Resources

• Union Diversified Industries // Enhancing Lives Since 1970
• David Casper | LinkedIn

Sponsor Links

• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine
• International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

Join us in this episode as we explore the world of non-confrontational interrogation with renowned guest Dave Zulawski. Delve into the genesis of his groundbreaking methodology, the ethical considerations in obtaining truthful information, and Dave’s personal journey from geology to a passion for non-confrontational techniques.

Timestamps: 

• (00:01:39) Dave’s significant impact as a mentor and friend.
• (00:07:15) Transition from geology to a special agent for a railroad, becoming a polygraph examiner, starting a business.
• (00:13:33) Personal journey from job changes to finding the non-confrontational approach after facing difficulties with lying and confrontation.
• (00:26:10) Recognizing the importance of incorporating new ideas to protect individuals and avoid wrongful convictions.
• (00:31:27) Three areas of ownership in investigations and interviews: evidence collection, interviewing techniques, and verification of information.
• (00:37:23) The benefits of recording conversations for silent feedback.
• (00:38:32) Valuable advice on setting up video statements and avoiding giving others control.
• (00:44:18) The evolution of non-confrontational protection against various challenges, including training and evidence.
• (00:50:10) A personal experience with top interrogators during an unexpected introductory statement.
• (00:59:13) Reflections on bringing in new employees and trusting them to represent the company.
• (01:03:03) Discussion of succession planning and financial challenges in their business.
• (01:06:51) The considerations when starting a business, including value, reputation, trained staff, and internal transfers.
• (01:14:25) Zulawski's impact on over a million people and society through solved cases and forged relationships.

Links and Resources

• David E. Zulawski, CFI, CFE | LinkedIn
• Home - Wicklander-Zulawski (w-z.com)

Sponsor Links

• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com)
• International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media

In this episode, we explore the connections between investigative skills, sales, and leadership with Stefanie Hoover. We delve into the ethical use of persuasion, evaluation, and questioning techniques, emphasizing intent and motivation. Stefanie shares insights on building rapport, questioning information, and the parallels between interrogation and closing sales deals.

We also discuss handling dishonesty in personal life and fostering responsible behavior in children. Whether you're a salesperson, a leader, or simply interested in effective communication and decision-making, this episode provides valuable insights and practical tips. Dive in for a thought-provoking exploration of investigation, sales, and leadership.

Timestamps: 

• (01:08) Episode overview on applying investigation mindset, interview skills, and relationship-building across roles. 
• (04:39) Transition from loss prevention to forensic interviewing and eventually to sales.
• (09:11) The importance of understanding how people react in their environment in business conversations.
• (12:10) Ethical use of interviewing and persuasion techniques, focusing on intentions and motivations for better outcomes.
• (14:41) Success in conversations relies on effective variable management and authenticity.
• (18:58) The role of practice in interrogation success.
• (22:23) Sales training emphasizes active listening and addressing customer needs.
• (27:54) Strategic questioning through understanding the conversation and timing.
• (30:46) Success through skepticism and thorough research.
• (33:22) Challenges and advantages as a female interviewer.
• (38:37) Balancing personal life and parenting to raise responsible children.
• (40:18) Dealing with children's lies by finding alternative approaches.
• (44:58) Connections with Wayne and Brooke.
• (47:38) The importance of recording and analyzing interviews for skill improvement.

Links and Resources:

• (1) Stefanie Hoover, CFI | LinkedIn
• Loss Prevention Magazine - The Authority on Loss Prevention & Asset Protection

Sponsor Links:

• Humintell: Body Language - Reading People - Humintell - https://www.humintell.com/
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com) - https://www.ei-magazine.com/
• International Association of Interviewers: Home (certifiedinterviewer.com) - https://www.certifiedinterviewer.com/



Podcast Production Services by EveryWord Media

Today's episode explores the significance of patience and perseverance in personal and professional contexts. Our guest, Fred Edwards, brings extensive leadership and community service experience to the table. We discuss seeking validation, driving growth within organizations, and the role of organizational culture in progress. Tune in to discover how these lessons apply to various aspects of life, including diversity in teams, cultural understanding, and the power of active listening. 

Timestamps

• (00:00:47) Fred's influential leadership in community organizations and business.
• (00:08:05) Transition from science to people-focused work preference.
• (00:14:54) Importance of humility and situational awareness in leadership and sales.
• (00:16:25) Challenges faced by technical experts in building relationships.
• (00:24:00) Leadership awareness in corporate settings, allowing relevant responses and maintaining composure and respect.
• (00:29:48) Value of saving face and respecting others in both Asian and American business cultures.
• (00:33:36) Communication challenges in business decisions due to hierarchy, language barriers, and cultural differences.
• (00:40:35) Impactful community involvement in education through the Union County Education Foundation.
• (00:45:25) Attracting dedicated individuals through philosophy, expectations, and strategic vision.
• (00:52:49) Problem-solving and commitment fulfillment through active listening and perseverance.
• (00:55:31) Building trust in leadership through commitment follow-through and prioritizing others' concerns.

Links and Resources

• Fred Edwards | LinkedIn
• Goulston Technologies | Fiber Lubricants + Surface Modification

Sponsor Links

• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com)
• International Association of Interviewers: Home (certifiedinterviewer.com)



Podcast Production Services by EveryWord Media

Welcome to another episode of "I See What You're Saying.” Our guest today is Pat Combs, an Olympic baseball champion turned successful behavioral development expert. Pat's journey, from winning a gold medal to coaching youth sports and business leaders through Teamalytics, is truly inspiring. Join us as we dive into Pat's experiences as both a player and a coach, and discover valuable insights from his book, "More Than the Score." We'll also discuss how Pat's coaching approach applies to various life aspects.

Timestamps: 

• (00:01:05) Engaging discussion with author Pat covering leadership, coaching, parenting, and concepts from his book. 
• (00:04:40) Former US Olympic baseball team member transitioned from baseball to ministry, then pursued a business degree, specializing in leadership and behavioral development.
• (00:09:31) Coaches who genuinely care about players make a significant impact.
• (00:13:36) Sports are about kids' development and life lessons.
• (00:15:20) Importance of learning from mistakes and parental support in sports.
• (00:19:35) Focus on talent development, hard work, discipline, and enjoyment rather than solely reaching college or pro levels.
• (00:22:49) Techniques for encouraging kids to practice sports willingly.
• (00:25:15) Building bonds and having fun with children through activities.
• (00:28:24) Balancing individual talent with teamwork in sports and various environments.
• (00:31:54) Transition from sports to business, mentorship, and behavioral changes.
• (00:37:24) Trust, communication, and feedback in leadership.
• (00:38:51) Building high-performing teams through positive environments, applicable in sports and corporations.

Links and Resources:

• Patrick "Pat" Combs | LinkedIn
• Amazon.com: More than the Score: How Parents and Coaches Can Cultivate Virtue in Youth Athletes (Audible Audio Edition): Pat Combs, Mitchell Snaden, Pat Combs, MJ Press: Audible Books & Originals
• Develop High Performing Leaders And Teams | Teamalytics
• Our Story - COMBS CAPITAL PARTNERS LLC (combscp.com)

Sponsor Links:

• Humintell: Body Language - Reading People - Humintell
• Enter Code INQUASIVE25 for 25% discount on your online training purchase.
• Emotional Intelligence Magazine: HOME | Emotional Intelligence Magazine + (ei-magazine.com)
• International Association of Interviewers: Home (certifiedinterviewer.com)

Podcast Production Services by EveryWord Media