What started as a $1500 USD investment in 1974 from his grandfather has led Mark Pierce to becoming the President of Davis & Pierce Die Service, Inc., a 3rd-generation family-run die shop that makes almost every kind of cutting die you can think of. Mark talks about the importance of quality assurance and what kinds of things they implement to maintain relationships with their customers. He also explains what he thinks is one of the most crucial areas of diemaking. Mark believes communication is an important key to success and something that can always be improved making “every day a learning day” and discusses with co-hosts Gino Gualtieri and Austin Murray the importance of sharing knowledge, being ambitious and developing relationships. Learn about the seven-year apprenticeship that got Brent started in diemaking; the biggest mistakes he’s made (and what he’s learned); and what three things all customers want (and why they can only have one).

Brent Singer, Technical Services Manager of Metsä Board Singapore Pte. Ltd, shares the highlights—and lowlights!—of his 43 years in the diemaking and diecutting industry. Brent is committed to making “every day a learning day” and discusses with co-hosts Gino Gualtieri and Austin Murray the importance of sharing knowledge, being ambitious and developing relationships. Learn about the seven-year apprenticeship that got Brent started in diemaking; the biggest mistakes he’s made (and what he’s learned); and what three things all customers want (and why they can only have one).

Seaga Group Australia Pty. Ltd. is a master distributor of pantone colour matching guidebooks but also is a company that supplies products to diemakers, printers and boxmakers. Managing Director Tony Foley has taken his company to the next level by managing his customer’s needs to meet their daily requirements, which is particularly important given stocking lead times. With co-hosts Gino Gualtieri and Lisa Boyd, Tony discusses his relationships within the industry, the importance of training, the satisfaction he finds in developing younger employees, the impact of the pandemic and more—and we meet his wife, Sue! Tony has continued to expand his knowledge over the years to keep up with the ever-changing industry.

Seaga Group Australia Pty. Ltd. is a master distributor of pantone colour matching guidebooks but also is a company that supplies products to diemakers, printers and boxmakers. Managing Director Tony Foley has taken his company to the next level by managing his customer’s needs to meet their daily requirements, which is particularly important given stocking lead times. With co-hosts Gino Gualtieri and Lisa Boyd, Tony discusses his relationships within the industry, the importance of training, the satisfaction he finds in developing younger employees, the impact of the pandemic and more—and we meet his wife, Sue! Tony has continued to expand his knowledge over the years to keep up with the ever-changing industry.

Seaga Group Australia Pty. Ltd. is a master distributor of pantone colour matching guidebooks but also is a company that supplies products to diemakers, printers and boxmakers. Managing Director Tony Foley has taken his company to the next level by managing his customer’s needs to meet their daily requirements, which is particularly important given stocking lead times. With co-hosts Gino Gualtieri and Lisa Boyd, Tony discusses his relationships within the industry, the importance of training, the satisfaction he finds in developing younger employees, the impact of the pandemic and more—and we meet his wife, Sue! Tony has continued to expand his knowledge over the years to keep up with the ever-changing industry.

Mauro Tomelleri, Sales & Marketing Director of Caravaggio, Italy-based Serviform S.r.l., shares some of his experiences within the industry over the past 30 years. Mauro details what it takes to be a supplier in 60+ countries, including the market differences, and how Serviform has been affected in the current pandemic. He touches on marketing strategies his company has used to maintain relationships with their customers. With 91% of their business as export, COVID-19 has made it difficult for Serviform, yet they have adapted. Automation has fast forwarded the industry and Mauro shares what the machines from Serviform are capable of now. He also discusses what he likes to do in his free time and shares the name of his acoustic punk band.

Mauro Tomelleri, Sales & Marketing Director of Caravaggio, Italy-based Serviform S.r.l., shares some of his experiences within the industry over the past 30 years. Mauro details what it takes to be a supplier in 60+ countries, including the market differences, and how Serviform has been affected in the current pandemic. He touches on marketing strategies his company has used to maintain relationships with their customers. With 91% of their business as export, COVID-19 has made it difficult for Serviform, yet they have adapted. Automation has fast forwarded the industry and Mauro shares what the machines from Serviform are capable of now. He also discusses what he likes to do in his free time and shares the name of his acoustic punk band.

Marc Butenuth of ELCEDE GmbH, a company dedicated to the diemaking industry, talks with host Gino Gualtieri and guest host Austin Murray about what it takes to be a manufacturer in this age of technology. Originally owned by his father, Marc has taken over the company and looks to continue to take things to the next level with excellent customer service and easy to use yet intuitive machinery. Marc also touches on some of his favorite music and talks about how he has been grateful to spend more time with his family during the current state of the world.

Marc Butenuth of ELCEDE GmbH, a company dedicated to the diemaking industry, talks with host Gino Gualtieri and guest host Austin Murray about what it takes to be a manufacturer in this age of technology. Originally owned by his father, Marc has taken over the company and looks to continue to take things to the next level with excellent customer service and easy to use yet intuitive machinery. Marc also touches on some of his favorite music and talks about how he has been grateful to spend more time with his family during the current state of the world.

Arun Gandhi of CGSASP Pvt. Ltd., a diemaking and diecutting supplier out of New Delhi, India, talks with hosts Gino Gualtieri and Lisa Boyd about the company that was originally founded by his father and later became what it is today. Arun explains the difficulties of being a business owner in India prior to trade being opened. Now serving the entire country of India, CGSASP Pvt. Ltd. has begun to expand their markets and line of products. Arun touches on the current state of the world due to the global health crisis and how it has affected his company. He also provides some insight on what he believes the future will bring for his business.