February 25, 2021

Ian Cook - Artificial Intelligence in People Analytics

37 minutes

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When it comes to the insurgence of AI, where do we land on this technology within the HR space? Should we trust it as a useful augmentation tool, or is it just as flawed as human error? To answer these questions we are welcoming back Dino Zincarini and Ian Cook. Ian and Dino, as you may remember, are passionate HR Technologists; While Dino works alongside me and Ian works for Viser, they are both advocates for the crucial role that people play in helping companies thrive.

Let’s dive into today’s topic as we talk about Artificial Intelligence as it applies to HR, what we should take into consideration, and what doors it may open up.

[00:01 - 01:56] Opening Segment

Let’s reintroduce Dino and Ian

[01:57 - 10:44] What We Mean by Artificial Intelligence and Its Uses

Ian breaks down what AI is and how it applies to people analytics

Ian talks about the uses surrounding AI

Our thoughts and insights on AI

[10:45 - 20:24] Things Organizations Should Take into Consideration

Dino talks about knowing the data going into the AI system

Understanding the ethics behind the data

Utilizing training sets of data - thoughts on current AI systems

[20:25 - 33:21] The Possibilities Open to HR with Artificial Intelligence

Ian talks about augmentation possibilities

Showing opportunities

AI as a means of figuring out where you want to get to

The comparison and contrast to hiring a human

[33:22 - 36:13] Closing Segment

Summary of our conversation and reiteration

Final Words

Tweetable Quotes:

“What’s going to happen in my business? AI is often about prediction or automation.” - Ian Cook

“I think the technology will narrow the decision space for us and make it better.” - Ian Cook

“Wouldn’t it be great if you had an AI out there that could simultaneously look at… different indicators of what’s going on based on specific problems you’re trying to solve for and have it suggest to you where you should pay attention?” - Dino Zincarini

“The AI has to be trained, it has to make mistakes, and we have to understand that calibration… in other words, is it any different from hiring a person?” - Dino Zincarini

Connect with Dino on LinkedIn.

Connect with Ian on LinkedIn. Visit https://www.visier.com/ to learn more about Ian’s space.

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This show is brought to you by Turetsky Consulting LLC, our company providing business consulting on Analytics, HR Processes, and Rewards with a focus on getting answers that organizations need by demystifying People Analytics.

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