E-commerce accounts for trillions of dollars in consumer spending, meaning more packages than ever are traveling via containership, air, or land. However, the effects of the pandemic have disrupted the global supply chain that supports the e-commerce and traditional trade markets. IBA chats with Falvey Insurance Group COO Jack Falvey on how e-commerce deliveries and processes factor into insurance. Learn the different coverages that can help mitigate present and future supply chain risks.

In this #IBTalk episode, CCIB's MD Debbie Airey shares some of the incredible stories she has amassed as a broker serving the agricultural community.

In this episode, we chat with Jason Conkin, Executive Vice President, E&S Casualty at Arch Insurance, on the current state of the wholesale insurance marketplace, how the COVID-19 pandemic impacted this very relationship-driven part of the market, and what’s next for Arch Insurance in the E&S marketplace.

Chris Mackinnon is regional head of Australia & New Zealand for Lloyd’s of London, the iconic British insurance market. With IB Talk, Mackinnon discussed Lloyd’s unique position in the Australian insurance industry and how the insurer dealt with the impacts of Brexit. He also shared details from six generations of his Lloyd’s family history and why he’s one of the few people who never claims to have fallen into insurance.

In this #IBTalk episode, Broadway Insurance Broker's director of private clients Eleanor Moore digs deep into what's happening in the private clients space - and why professionalism forms an essential string to a broker's bow.

System orchestration has become a key focus for profitable firms looking to invest in change initiatives and improve operational efficiencies, with many insurance firms still wasting a great deal of money manually rekeying data between systems that do not communicate. In this episode, we chat with Charles Taylor on how effective system orchestration can improve performance and lower expenses at every stage of the insurance value chain.

In this episode of IBTalk, we chat with Manchester Underwriting on the difficulties brokers face buying professional indemnity cover that meets their own requirements and those of the FCA – all while the PI market hardens and COVID-19 issues continue to rise. Understand the challenges coming from regulation and the change in working practices post-COVID 19.

Brent Lehmann is a broker for WTW but in his spare time he’s a career adviser. The WTW general manager of Commercial and Affinity helps AFL footballers and other sporting professionals transition to successful post-playing day careers. With IB Talk, Lehmann shared insights from more than two decades in the insurance industry. He also discussed his appreciation for technology and the marriage that can exist between brokers and the world of high tech.

In this episode, we chat with Liberty Mutual Canada president Rob Marsh about what it takes to become a successful industry leader in an incredibly dynamic environment. Marsh shares his thoughts on building the right company culture, key insurance trends, and what’s in store for Liberty.

In this #IBTalk episode, WTW’s global head of M&A Amanda Scott shares tips from her own leadership journey and discusses the need for diverse voices across the insurance sector.