ICology

ICology

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ICology episodes

  • Ep #36 - What is the biggest lie internal communications tells itself?

    Something Else is a monthly video series where ICology host Chuck Gose asks the questions and communicators provide the video answers. You can watch them at learnicology.com/somethingelse. 

    But here on the podcast, you get the unedited, uncut version of the answers submitted. In this month's episode, guests include:

     
    • Paul Barton, Paul Barton Communications
  • Brian Moore, Houghton Mifflin Harcourt
  • Priya Bates, Inner Strength Communications
  • Kristin Hancock, The College of Registered Nurses of Manitoba
  • Rachel Miller, All Things IC
  • Heather Pommernelle, Talent Driven Value, LLC
  • Rocky Walls, 12 Stars Media
  • Daron Aldridge, Cook Children's Heatlh Care
  • Subscribe to ICology on iTunes or wherever you listen to podcasts. A full episode transcript is available. 

    13 min
  • Ep #35 - The state of employee feedback

    Julia Markish is the director of the employee practice at Medallia. Medallia published a study on the state of employee feedback systems. In this episode of ICology, listen to Julia talk about some of the key findings and what communicators can do to play a bigger role in collecting and reporting on employee feedback. In addition, Julia shares her advice on why people should develop a professional mission statement for their own career. 

    Subscribe to ICology on iTunes or wherever you listen to podcasts. A full episode transcript is available. 

    44 min
  • Ep #34 - Branding from the inside out
    Communicators are more and more focusing on internal branding as part of their day-to-day job. In this episode of ICology, listen to Greg Monaco from Monaco Lange to talks about how brands are initially built with the employee in mind but things can go awry. Like customers, employees respond to strong storytelling so it's up to internal communicators to carry that torch and be the voice of the employee. 

     

    Subscribe to ICology on iTunes or search for it on your preferred podcast app.
    35 min
  • Ep #33 - Chatbots for internal communications

    One of the more interesting topics in internal communication is the development of chatbots. With billions of people around the world using messaging services like Whatsapp, Facebook Messenger and Slack, it makes sense for chatbots to make their way into the IC world. Simply put, chatbots allow people to "chat" with an application or service to get answers without ever having to leave the messaging app they are in. 

     
    In this episode of ICology, I talk with Chris McGrath, founder of Tangowork, one of the first companies (if not the first) to focus on chatbots for internal communications. If you want to learn more about chatbots, you'll want to listen to this conversation. We discuss the basics of chatbot technology, along with potential use cases for internal communicators. 
     

    Subscribe to ICology on Apple Podcasts or wherever you get your podcasts.

    38 min
  • Ep #32 - Six forms of employee engagement

    Mike Klein is the principal of Changing The Terms and author of "From Lincoln to LinkedIn: the 55 Minute Guide to Social Communication." Mike has always been outspoken about some of the takes on employee engagement and wrote a thought-provoking post on LinkedIn. In the post, he outlines six forms of engagement. 

    In this episode of ICology, Mike reviews these six forms of engagement, a few of which communicators might have viewed as disengagement in the past. In addition, we talk about the role internal communications plays in the employee engagement debate. 

     

    Read the transcription. And subscribe to ICology so that you don't miss any future episodes.
    33 min
  • ICology: One year later with Chuck Gose
    Today ICology turns one year old. It was August 31, 2015 that the very first episode aired. I've had a great time since and this episode is my chance to say thanks to those who have helped make ICology what it is today. Because if internal comms is your passion, ICology is your podcast. 
    Subscribe to ICology so that you do not miss this or any future episodes.
    8 min
  • Ep #31 - Inside IC Kollectif

    Lise Michaud is the founder and creator of IC Kollectif, a brand new resource focused on the internal communications community. In this episode, we discuss her passion for internal communications, along with how she hopes to shape the future of IC Kollectif. You can follow IC Kollectif on Twitter, Facebook and LinkedIn. And if you want to connect with Lise, find her on Twitter at @michaud_lise.

     
    Subscribe to ICology on iTunes or wherever you listen to podcasts.
    29 min
  • Ep #30 - A grassroots approach to employee advocacy

    Elizabeth (Liz) Jurewicz is the social enablement strategist at Rackspace. In this episode of ICology, we talk about the employee advocacy culture she's helped build at the company. Of particular interest to internal communicators is her advice on how to provide proper training and support for employees, as well as understanding where internal communications and social media overlap. 

    Subscribe to ICology so that you do not miss this or any future episodes. 

    49 min
  • Ep #29 - The first 90 days

    Angee Linsey is the managing director of Linsey Careers. In this episode of ICology, we talk about the importance of career development in internal communications and how crucial the first 90 days are, whether you're a new employee at a new company, an employee who's switching roles at the same company or a manager bringing on new employees. In many cases, people have made up their mind that the new opportunity isn't going to last even in the first month. 

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    28 min
  • Ep #28 - Podcasting for internal communication

    There have been whispers of companies using podcasts as an internal communications channel. . . or at least exploring them. Doug Magditch, lead internal communications consultant at AT&T, is the host of the Life at AT&T podcast. It is centered on the day to day life of AT&T employees. Listen to him share his advice for hosting your own podcast as well as what his future plans are for the podcast.

    32 min

About ICology

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If internal comms is your passion, ICology is your podcast.