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Something Else is a monthly video series where ICology host Chuck Gose asks the questions and communicators provide the video answers. You can watch them at learnicology.com/somethingelse.
Subscribe to ICology on iTunes or wherever you listen to podcasts. A full episode transcript is available.
Julia Markish is the director of the employee practice at Medallia. Medallia published a study on the state of employee feedback systems. In this episode of ICology, listen to Julia talk about some of the key findings and what communicators can do to play a bigger role in collecting and reporting on employee feedback. In addition, Julia shares her advice on why people should develop a professional mission statement for their own career.
Subscribe to ICology on iTunes or wherever you listen to podcasts. A full episode transcript is available.
One of the more interesting topics in internal communication is the development of chatbots. With billions of people around the world using messaging services like Whatsapp, Facebook Messenger and Slack, it makes sense for chatbots to make their way into the IC world. Simply put, chatbots allow people to "chat" with an application or service to get answers without ever having to leave the messaging app they are in.
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Mike Klein is the principal of Changing The Terms and author of "From Lincoln to LinkedIn: the 55 Minute Guide to Social Communication." Mike has always been outspoken about some of the takes on employee engagement and wrote a thought-provoking post on LinkedIn. In the post, he outlines six forms of engagement.
Lise Michaud is the founder and creator of IC Kollectif, a brand new resource focused on the internal communications community. In this episode, we discuss her passion for internal communications, along with how she hopes to shape the future of IC Kollectif. You can follow IC Kollectif on Twitter, Facebook and LinkedIn. And if you want to connect with Lise, find her on Twitter at @michaud_lise.
Elizabeth (Liz) Jurewicz is the social enablement strategist at Rackspace. In this episode of ICology, we talk about the employee advocacy culture she's helped build at the company. Of particular interest to internal communicators is her advice on how to provide proper training and support for employees, as well as understanding where internal communications and social media overlap.
Angee Linsey is the managing director of Linsey Careers. In this episode of ICology, we talk about the importance of career development in internal communications and how crucial the first 90 days are, whether you're a new employee at a new company, an employee who's switching roles at the same company or a manager bringing on new employees. In many cases, people have made up their mind that the new opportunity isn't going to last even in the first month.
There have been whispers of companies using podcasts as an internal communications channel. . . or at least exploring them. Doug Magditch, lead internal communications consultant at AT&T, is the host of the Life at AT&T podcast. It is centered on the day to day life of AT&T employees. Listen to him share his advice for hosting your own podcast as well as what his future plans are for the podcast.
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