Here's a question I've been getting a lot lately how do we create some feedback systems that enable us to refine the AI solutions that we're using while bolstering our innovative thinking that's behind how we use those AI tools?

The first thing that we can do is to create a dual-loop feedback system. I know it sounds a bit complex, but the first one is how can we look at the data around the algorithms that our AI is using. So refining and improving them. The second feedback system we want to have is to look at a qualitative system on how people think the AI is working and how they're responding and working with it.

The second way that we can do this is to use an idea exchange platform. Now, I'm not a huge fan of idea crowd platforms, because we tend to get a massive dump of all of these ideas, and they might not necessarily be well thought out. But if you give people a template that self assesses their ideas on potential new AI applications or new AI tools that they could be using, that becomes very, very useful.

So do that and you'll find it starts to help you get some great results.

And the third thing that we can do to create great feedback is to do some good old A B testing. So we do an A test, maybe with the innovative use of our thinking, and our creative problem solving, and the B test might be using AI platforms. And so when we do that, we can see which one's more effective, or maybe it's a blend of both of those.

I hope these three techniques are going to help you to look at ways that you can get better feedback mechanisms into incorporating AI in your organization. Thanks for watching. And if you'd like to learn more about what we do, make sure you check out our 12-month innovation program called Breakthrough Innovator.

You can find us at breakthrough innovator.com.

What's the easiest method for less creative people to spark innovative ideas?

Simply put is called reverse brainstorming. So do this activity. One, grab a sheet of paper and divide it into three columns. In the first column, get your people to write out all of the things they can't do to solve the problem that you're trying to deal with.

So let's say for example the challenge is losing clients and say, what are all the ways that we can lose clients? So you're trying to do all of the things you're not supposed to do, right? Sounds weird. Just go with it. Once you've done that, the second thing that you do is go to the far column on the right, and down there, you write the complete opposite, the crazy opposite to each thing you said you're not supposed to do.

So if one of the ways to lose clients is to harass them by calling them or texting them every five minutes, Then the complete opposite would be something like maybe it's to send them a box, just one box, once a year with a box of goodies that has that stuff in. I'm not sure what it might be.

And you just work down, down, down, and you keep going through the extreme opposites. And then the third step after that is to go, what's something in between? What's something that we could do that kind of leans towards this absurdity, this craziness? But enables us to solve the problem. Trust me, this technique works.

And it works because most of us, especially when we're uncreative, have what's called, I guess you'd call it a mismatching gene. We are good at finding faults and mistakes. So if you lead with that as a strength, tell me all the things why we can't do this and how we make sure it won't happen again.

Then you'll find you come up with the great crazy ideas. And in between there. Hope that works. It has worked for the clients that we've worked with for the last 20 years, reverse brainstorming.

Here's a simple question that a lot of consultants avoid. Why should we innovate?

First off, innovation accelerates growth. If you're continually producing new or improved products or services, it means you capture more market share.

Next, we've got market dominance. Innovators aren't followers, they're leaders, and they're ahead of the curve. When you've got products that are grabbing the attention of a willing market who want that next big best thing and a superior solution, you've got it sewn up.

Thirdly, innovation gives you efficiency and cost savings, whether it's through a process, whether it's through service, whether it's through product manufacturing, using innovation enables you to look at ways that will save you time, money, and resources.

And finally, we have increased demand. Customers are drawn to products that are exciting, new, cutting edge, and create better results that other people aren't getting. And when we do that, not only do we command a bigger market share, but we can also command higher prices, meaning higher profits.

I hope that helps you. Thanks for watching. And if you want to check us out, and what we do, check out our 12-month innovation program at www. breakthrough innovator.com.

In this podcast, I’m going to share the best question to prompt innovation in your team.