ILTA Voices

ILTA sits down with an array of SMEs from universities, law firms, and our partners, to talk technical competency rule ABA 1.1 and how technology has evolved and changed the way new lawyers and students learn and thus, practice. Keep up with ILTA and guests as we unpack the ever-changing world of learning and what competency means to them.

Episode 1 features Ashley Picker Dubin, Counsel at Day Pitney LLP

Are controlled phishing campaigns against your members the best way to keep your respective firm secure from phishing? This podcast session will look at phishing simulation tools, their overall pros/cons and alternatives available to keep your members secure from getting hooked with that phish.

Legal Operations is a broad emerging discipline that encompasses all aspects of the business of law including litigation support, technology, service delivery and more. Thus, eDiscovery is a major operational consideration for law firms and corporate law departments tasked with managing and securing data. Organizations typically handle eDiscovery along a spectrum where they insource or outsource certain elements of the process. What are the risks and benefits of different eDiscovery service models? How might development of key personnel to manage aspects of service give firms a competitive advantage?

Questions Ann asked the speakers:

-How would you describe the significance of eDiscovery services as a component of legal operations for a law firm or corporation?

-What are some of the costs associated with developing talent to manage eDiscovery within the firm, and how are those costs justified?

-What additional considerations should be weighed when determining how much of the eDiscovery process to insource?

-Once you start a team, how can you grow the team and what additional areas could the group serve?

@Ann Halkett - Director, SOLVED eDiscovery Services, a division of AHBL MLP

@Joy Holley - Legal Operations Consultant, Vertex Advisor

@Richard Robinson - Director of Legal Operations and Litigation Support, Toyota North America

How can we articulate the value of technology in helping meeting client expectations and improving the bottom line? In this session, the speakers discussed this and more.

-There is a  perception by some attorneys that technology is a cost of business and, specifically, only a support function. Where do you think this stems from?

-Based on this perception, each of you have likely identified strategies to convince attorney and leaders that technology is more than simply a cost of doing business. What strategies have you employed or seen others employed to convince attorneys of the benefit of technology?

-The best made plans, particularly for a junior leader, may look great on paper but suddenly become challenging when put to practice.  Throughout your career, what obstacles have you faced when employing these strategies?  Are there any risks?  Have any backfired?

-For new C-suite or director level leaders, what would you encourage them to do to advocate for technology projects particular in light of the current economy? How do you  recommend they approach business value/ROI when proposing technology?

-To help with your persuasion, do you engage with client teams such as their legal department) to better understand their business needs?

- We’ve touched on a few of the key stakeholders but there are certainly more.  Do you find that you need to approach stakeholders in different ways when convincing them of a technology’s value?

- Can you share any examples of where technology clearly helped the bottom line?

-Any final thoughts?

Speakers:

This session will focus on how companies can continuously monitor and assess their security posture by looking at drift from their control baselines in the cloud. 

2) What are some of the benefits of implementing continuous monitoring in a cloud environment?

3) What are some of the different cloud security control sources that should be considered when determining what to monitor?

4) At a high level, how do you begin to implement continuous monitoring in one or more of the major cloud providers (i.e. Amazon, Microsoft, Google)?

5) What are some best practices when implementing continuous monitoring in the cloud?

Welcome to ILTA’s Risk Management: Data Analytics & Intelligence series.

Over the course of this program, we will provide access to experts in the legal industry to discuss challenges of adoption and the benefits of using cloud technologies and Data Analytics to enhance processes, leading to efficiency, cost-savings and secured compliance.

We will review the obstacles, challenges and successes of adoption focusing on matter intelligence. How are organizations leveraging data related to client/matter lifecycle to enhance processes, compliance, and security, build relationships (Business Development), and streamline cost saving efforts. Specific topics will include, Artificial Intelligence opportunities, adoption practices, security concerns and compliance.

Questions Elizabeth asked the speakers:

1)        What is the biggest challenge your organization faces today as you begin adopting Cloud Technologies and ensuring security compliance across the board?

2)        As new Cloud-Based technology is adopted by your organization, describe the security concerns your organization faced, how the organization was able to move forward given the concerns and the impact on people, processes and policy once adopted.

3)        What are the specific steps an organization can take to ensure a successful adoption, both from a people and system perspective?

4)        Data captured at client/matter inception is used throughout an organization. What were the key factors in joining differing areas | departments (Risk, Business Development, Finance, etc.) to develop a consistent “Master Data” foundation to leverage for reporting and intelligence organization wide?

@Damien Riehl - VP, Litigation Workflow and Analytics Content, FastCase

@James Hannigan - Director of Legal Project Management, Coblentz Patch Duffy & Bass, LLP

On Monday, April 17, 2023, ILTA sat down with iManage and Bain Capital to discuss their new partnership and #legaltech

This podcast session highlights some creative ways AI has been used inside corporations and law firms.

Questions Ryan asked the speaker:

1. Are there any specific examples of you using AI outside of the box that you would use as an example for people who are not sure if AI is useful for their project?

AI has become an integral piece of responsive/non-responsive coding for reviewing eDiscovery data, and in our last podcast in the series, we discussed how it is increasingly being applied to Privilege reviews. In this session, we focused on how AI is being used for Personal Information Identification.

Questions Andrea asked Dan: 

-What do you see as the status quo for how teams identify and redact personal information, and what are some of the pitfalls?

Speaker:

Traditional approaches to software development can be time-consuming, resource-intensive, and complex, requiring specialized skills and expertise. However, the emergence of no-code/low-code platforms promises that law firms can streamline practice management workflows with minimal coding knowledge or experience.

This session was designed for practice management and technology professionals at law firms interested in exploring the benefits and challenges of no code/low code platforms by learning from their peers’ experience.

Questions Bill asked the speakers:

-What does the landscape of no/low code tools look like, and who is best suited to use them?-

Moderator:

@Andrew Terrett  - National Director of Legal Technology and Service Delivery, Borden Ladner Gervais LLP

@Al Hounsell - Director - Strategic Innovation and Legal Design, Norton Rose Fulbright Canada