What constitutes a quality customer experience? Essentially, customer’s experiences with the brand, experiences with the product or service and interactions with the provider must all be delivered in a way that meets or exceeds expectations. Dr Olav is IBM Analytics Chief Data Scientist and he talks to us about how data can help brands and enterprises improve customer experiences in a manner that has never been seen before.See <a href="https://omnystudio.com/listener">omnystudio.com/listener</a> for privacy information.

What constitutes a quality customer experience? Essentially, customer’s experiences with the brand, experiences with the product or service and interactions with the provider must all be delivered in a way that meets or exceeds expectations. Dr Olav is IBM Analytics Chief Data Scientist and he talks to us about how data can help brands and enterprises improve customer experiences in a manner that has never been seen before. See omnystudio.com/listener for privacy information.

What constitutes a quality customer experience? Essentially, customer’s experiences with the brand, experiences with the product or service and interactions with the provider must all be delivered in a way that meets or exceeds expectations. Dr Olav is IBM Analytics Chief Data Scientist and he talks to us about how data can help brands and enterprises improve customer experiences in a manner that has never been seen before.See <a href="https://omnystudio.com/listener" rel="noopener noreferrer">omnystudio.com/listener</a> for privacy information.

Improving Customer Experience Through Data

Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.

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Where would your business be in 10 years time? How about 5 years from now? Or even tomorrow? Chances are, you’re already in the age of a digital business. Tech Talk is the programme that gives you access to the minds that are shaping the world of tomorrow. Hear from global and regional experts and analyst, record breaking developers, the dark-web hackers and the “crazy ones” as they give you an insight to how the world will change. Tech Talk helps you to breakdown the geeky jargons and complex codes that many often would fear. Also find out what are some the latest consumer offerings like smartphones, drones, robots, cameras, video games that are best in the market and quirky insight to a mind of a digital pop culture technology advocater, Richard Bradbury.

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Improving Customer Experience Through Data

Improving Customer Experience Through Data

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