If you’re a café operator struggling with rising costs and declining revenue, this episode of the Coffee Knowledge Hub Podcast is just what you need. We sit down with John Richardson, The Café Expert, to dive into the numbers and explore practical strategies to boost your margins. This episode is packed with actionable advice that you can start implementing right away.

With over 30 years of experience, John has founded, sold, and consulted on hundreds of successful businesses, helping them grow and thrive.

12 cups explainer: https://thecafeexpert.com/numbers/

Contact John:

Free cafe and coffee shop owners Facebook group.

https://www.facebook.com/groups/cafeandcoffeeshopprofits/

Instagram

https://www.instagram.com/thecafeexpert/

Chapters:

0:00 - John's professional history, defining COGS and labour costs

41:00 - 12 cup model

44:00 - Wastage impact on profit as a percentage

46:50 - Increase revenue

51:00 - Evaluating the ‘we need more staff conversation

58:25 - Operational complexity

1:01.30 Top 10/bottom 10

1:09 - Improving variable costs

124:50 - Avoiding being overwhelmed