Inner Sircle

Inner Sircle

By Adam BrownBusiness
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Inner Sircle episodes

  • POV: The importance of social media engagement

    On this episode, I talk about the importance of engagement on social media. I am not talking about how many likes you got, but more importantly a brand's focus on community management. Closing out conversations, getting into a dialogue, and facilitating answers to prospects and customers. This is an area where even some of the best brands miss and I think it is a big mistake. 

    4 min
  • POV: TikTok Ban

    On this episode, I talk about the potential ban on TikTok in the US.  I don't think it will happen, but if it does we move on and focus our attention elsewhere.

    Here is a link to more on the topic. 

    4 min
  • Instagram Outlines Steps to Address Potential Areas of Racial Inequality on its Platform

    On this episode, I talk about how Instagram Outlined Steps to Address Potential Areas of Racial Inequality on its Platform.


    Mosseri outlined four steps that Instagram will be taking to improve racial representation and equality on its platform.

    1. Harassment - Mosseri says that Instagram will be looking to address any potential gaps in its policies which may be seeing different groups experience more harassment and abuse
    2. Account verification - Mosseri says that Instagram will also re-assess its verification process to ensure that there's no endemic bias in how verification is allocated and approved. "Verification is an area we constantly get questions on - what the guidelines are, and whether or not the criteria is favoring some groups more than others."
    3. Distribution - Mosseri also says that Instagram will review its content policies to ensure that there's no inherent bias in how content is chosen for its Explore and Hashtag pages. Mosseri also says it will investigate "shadowbanning", which sees content get less exposure without explanation as to how or why. "Soon we'll be releasing more information about the types of content we avoid recommending on Explore and other places".
    4. Algorithmic bias - And lastly, Mosseri says that they will examine their algorithms to avoid repeating patterns, like racial bias, which are instituted based on biased inputs. "While we do a lot of work to help prevent subconscious bias in our products, we need to take a harder look at the underlying systems we've built, and where we need to do more to keep bias out of these decisions".
    5. 4 min
    6. POV: Rethinking ROI of Influencer Marketing

      On this episode, I talk about rethinking ROI of Influencer Marketing. I reference this article by my friends at Tinuiti and specifically:

      "Many marketers fail to see this multi-dimensional value, instead solely focusing on the immediate sales after a campaign has concluded. This is wrong for several reasons:

      • Sales aren’t the only indicator of success
      • Consumers that see your product may not purchase within your campaign time-frame
      • Brand awareness and brand sentiment build over time — not overnight"
      • 5 min
      • POV: #BlackoutTuesday and social media

        On this episode, I talk about #blackoutTuesday and my POV.

        I recommend participation in #blackoutTuesday and/or muting through June 7th in a show of solidarity, but more importantly to quiet the noise and do some listening and soul searching. I would encourage brands to consider getting involved with donating to a cause with actual dollars and putting funds in the hands of organizations that are better equipped and looking to mobilize and make productive change. I chose to donate to the NAACP Legal Defense Fund because although Geroge Floyd is the light that ignited this tinder box, this group has been fighting similar injustices for decades. It doesn't have to be a large number, but at least it shows they are willing to put their money where their mouth is. In this instance, money and action speak much louder than words.

        Not every brand can afford to shut things down, nor can they donate a ton. That being said, acknowledgment of the issue and even a nominal donation toward an organization that is intent on driving productive change is a smart and moral move. 

        4 min

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