In this episode, Tracey and Dan are joined by Elise Motalli, a Service Designer who is passionate about using design to create a circular economy. Elise is a consultant in this space and runs the Circular Economy Australia slack channel with over 700+ members.

Here is a taste of what Tracey, Dan, and Elise cover in the conversation

• What is a circular economy vs a linear economy?
• What can we do differently to think in a more circular way?
• What benefits and opportunities does a circular economy offer? 
• What are the challenges that designers face?
• Circular business model transformation: How can service providers contribute towards a more circular economy?
• How organisations are incorporating design and circular economy together.
• Tips on where to get started on building a more circular economy
  
  
  

Links from the episode​

• Elise Motalli’s website: Click here
• Join the Circular Economy Australia Slack Channel: Click here
• The Impacto Consulting events page: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan are joined by Ross Wyatt, Founding Director of Think Impact. A business that provides consulting services to the sector, including impact management, impact-led design and impact evaluation. Ross talks about impact evaluation, the current state of the sector, and where it is all heading.

Here is a taste of what Tracey, Dan, and Ross cover in the conversation

• Ross shares his thoughts on the current state of the for-purpose sector
• Unpacking the reasons why we’re all so focused on short-term program evaluation outcomes
• Ross talks about funding and the challenges the current system creates
• What must change before we can begin collaborating and using the strategies we know will improve our chances of solving the current set of problems we face?
• What is impact-led design and how does it help deliver better outcomes?
• What is beyond evaluation, can we imagine a better way of doing things?
  
  

Links from the episode​

• The Think Impact website: Click here
• The Impacto Consulting events page: Click here
• The Impacto Consulting website: Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan are joined by David Sexton, CEO of WeFlex, a profit-for-purpose organisation that connects those living with disability to personal trainers who are accredited with fit-for-purpose accreditation from WeFlex. David shares his experiences of building an organisation that is working with people with disability and taking a co-design approach in everything they do.

Here is a taste of what Tracey, Dan, and David cover in the conversation

• The WeFlex story, how the organisation was created and why they do what they do
• How WeFlex works with those with lived experience to develop the organisation's services together
• The benefits of client involvement and collaboration in service delivery
• The value co-design has had for building partnerships with other organisations
• David shares a few stories of the many ways WeFlex is assisting their clients in achieving their goals
  
  

Links from the episode​

• The WeFlex website: Click here
• WeFlex on Linkedin: Click here
• WeFlex on Instagram: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan are joined by Peter Walton, CEO of Care Australia, a renowned international aid organisation that works around the globe to save lives and fight poverty. Peter discusses how his organisation is constantly evolving and responding to change, mobilising wide support, and enabling local leaders to solve complex problems.

Here is a taste of what Tracey, Dan, and Peter cover in the conversation

• Peter shares his view of where the sector is today.
• He shares his ideas on possible ways of adjusting to the current environment.
• What is a localised approach? Why should we focus on this way of engaging with communities?
• How does Care Australia collaborate?
• The steps organisations must take to create better outcomes for the people they support
  
  

Links from the episode​

• The Care Australia Website: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan are joined by Dr. Lisa Griffiths, the CEO of OzChild. 

Here is a taste of what Tracey, Dan and Lisa cover in the conversation

• Lisa shares the story of how OzChild has evolved into the organisation it is today
• Insight into how the child protection system functions, and some of the challenges the sector faces
• What does an evidence-based approach look like in practice?
• The different types of evidence-based approaches that can be applied in decision making
• Ways you can get started with taking more of an evidence based approach to your work

Links from the episode​

• The OzChild Website: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan are joined by Jordan O'Reilly, the co-founder and CEO of Hireup, an online platform connecting Australians with disabilities with support workers who fit their needs and share their interests. 

Here is a taste of what Tracey, Dan, and Jordan cover in the conversation

• Jordan shares Hireup’s journey, from how it started, to the work they’ve done to build it into the organisation it is today
• Why is clarity of purpose important in an organisation? How do you identify and articulate your organisation’s mission and purpose?
• The importance of lived experience and the role it has played in shaping Hireup’s strategy and service delivery
• How Hireup’s strong purpose and mission have helped them to create new opportunities, such as their impact grants, that empower people to live the life they choose

Links from the episode​

• The Hireup Impact Grants: Click here
• The Hireup Good Life Awards: Click here
• The Hireup Board Observership Program: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan are joined by Laura Breslin, National Manager Service Design & Innovation at Mission Australia. Laura discusses how Human-Centred Design enables their organisation to innovate and learn more about the wants and needs of their clients.

Here is a taste of what Tracey Dan, and Laura cover in the conversation

• How and why did Mission Australia start the process of innovation with Human-Centred Design?

• Why did they choose a “starting small approach” and what does it look like?

• Laura shares her favourite takeaways from the process along with the ones that didn't work out quite as well.

• How do they get their clients and their team involved in the process?

• The importance of ensuring Co-Design or Human-Centred Design is a win / win for participants and the organisation.

Links from the episode​

• The Mission Australia Website: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan discuss the most prevalent objections to collaboration that leaders encounter when trying to embed co-design, and how to overcome them. 

Here is a taste of what Tracey and Dan cover in the conversation

• What are the top 3 objections mentioned by people involved in co-design for their organisation?
• Understand the different types of objections and how to respond to them.
• Various approaches and strategies you can use to overcome objections and keep your organisation moving forward as you work to create the collaborative, innovative, impactful organisation you desire.
  
  

Links from the episode​

• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan are joined by William Crowley, the CEO of Northern Coalfields Community Care. William shares his recent experiences with improving the client experience for all individuals who use his organisation’s services in the communities they support.

Here is a taste of what Tracey, Dan, and William cover in the conversation

• How William and his team started on their innovation journey and why they started with a client-centricity approach.
• The challenges and practices faced by an organisation with client-centered innovation.
• How to establish the ideal environment so that your team feels safe when innovating.
• Improving the pace and quality of client-centred innovation by setting targets and addressing conditions for innovation.
• A simple example of innovation is adding things into your pre-existing processes that significantly improve them.
  
  

Links from the episode​

• Northern Coalfields Community Care website: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan talk about what prototyping is, how to do it, and how to use it to better execute creative ideas in the environment we work in.

Here is a taste of what Tracey and Dan cover in the conversation

• What is prototyping, and how can it be used in the sector? 
• Different types of prototyping: Low fidelity vs High fidelity 
• What benefits does prototyping bring, and when should it be used?
• Examples of ways they’ve used prototyping on past projects
• The importance of prototyping and making it accessible in daily life
• Ways of obtaining feedback from people so that you can easily incorporate it into your creation process
  
  

Links from the episode​

• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here