In this episode, Dan and Tracey share the 5 critical areas that you need in order to be able to be a creative leader.

Here’s a taste of what Dan and Tracey cover in the conversation

• What is Creative Leadership? 
• The 5 necessary skills for those in positions of leadership to manage this rapidly changing world
• Bringing your mission to life: How do leaders do this?
• Adaptive leadership: What it is and what it can do for your organisation in a changing world
• Fostering creativity: Leaders that can create safe environments for people to try new things are high performing and innovative organisations
• Creating space for creativity: Many leaders are getting caught up in the running of the day to day of the organisation and ‘BAU’. How do you create space for creativity on a regular basis?
• Constructive pushback: How do leaders intelligently influence others in order to disrupt the status quo?

Link from the episode

• The 'Innovate For Impact Self Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Dan and Tracey discuss how you can bring your mission (the goal of your organisation) to life, through using their simple CIA method.

Here is a taste of what Dan and Tracey cover in the conversation.

• What is a best practice organisational mission?
• Why is it important to have a good organisational mission?
• An explanation of the 3 areas of their CIA method that helps you understand how to bring your mission to life
• Communication of your mission: How are you communicating your mission to your people? What are all of the different ways that you are communicating your mission and what opportunities exist to make it better?
• Interactions: What are the different interactions people have within your organisation and what are the best ways to bring your mission to life through these interactions?
• Alignment: Are goals and rewards aligned, to ensure that people are driving towards the achievement of your mission?
• Tips on how to measure your effectiveness of bringing your mission to life

Link from the episode

• The 'Innovate For Impact Self Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan talk about journey mapping and the value it can provide to your organisation when you get to see things through your client's eyes.

Here’s a taste of what Dan and Tracey cover in the conversation.

• How journey mapping can benefit your organisation and can help you to see your entire service offering from a strategic point of view.
• The different types of journey maps and how to use them. Including the difference between a Journey Map and a Process Map
• The process of creating a journey map (Steps, tips, and tools you can use to create them).

Links from the episode​

• U.N Women Australia Journey Mapping Case Study: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan discuss the importance of setting ambitious goals, the role they play in fostering innovation, and what organisations can do to set ambitious goals.

Here’s a taste of what Dan and Tracey cover in the conversation.

• The role ambitious goals play in helping organisations change their status quo.
• Innovation comes from necessity, and there is no right time.
• Ambitious goals motivate people to innovate and encourages them to do things in a creative way instead of doing things the way they've always done.
• What can organisations do to set ambitious goals?
• The importance of celebrating milestones while working towards your goal
• The importance of collaborating with people at all levels when creating goals

Links from the episode​

• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan discuss ‘When is the right time for innovation?’ And the importance of having an innovation culture in organisations.

Here’s a taste of what Tracey and Dan cover in the conversation:

• How to set aside and invest time for innovation as a constantly busy organisation.
• Finding the balance between everyday work of the organisation and innovation, as a way of preventing future problems.
• The importance of providing training in groups for employees in organisations for driving innovation.
• Changing the perspective surrounding innovation not as a distraction from achieving maximum impact, but rather as a facilitator for achieving maximum impact.
• What is the cost of inaction, of not innovating as an organisation?

Links from the episode

• The 'Innovate For Impact Self Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey is joined by April Long, the acting CEO of Shine for kids, to discuss how innovation helped the organisation grow. April also discusses the work Shine for Kids supports children and families impacted by the criminal justice system.

Here’s a taste of what Tracey and April cover in the conversation.

• Steps Shine for kids took to provide quality services during COVID.
• Innovation is about creativity. It's about going back to old ways of doing things and adapting them to the new environment.
• Shine for kids' approach to navigating the challenges they face.
• What Shine for Kids does to ensure they receive meaningful feedback to improve their services.
• Almost 70% of Aboriginal children and over 50% of all children currently sitting in youth prisons have had a parent in prison. Innovation can help break this cycle.
• Things that the Shine for kids looks forward to next year.

Links from the episode​

• Shine For Kids website: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan are joined by Doug Taylor, CEO of the Smith Family, to discuss how to create the right space to allow innovation with an organisation.

Here is a taste of what Doug, Dan and Tracey cover in the conversation:

• How do you create a totally different space for innovation?
• The role of leaders in creating the right environment for innovation.
• A discussion on the essentials of innovation, which are purpose, culture and psychological safety
• The role of institutions in improving society and the contributions of the Smith Family.

Link from the episode

• The Smith family website: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Tracey and Dan are joined by Elizabeth Drozd from Australian Multicultural Community Services (AMCS) to discuss the role of AMCS and their secrets for winning hearts and minds of the people in the diverse communities they support.

Here is a taste of what Elizabeth, Dan and Tracey cover in the conversation:

• How AMCS improves lives through care, support and empowerment.
• The importance of supporting people from all the culturally and linguistically diverse backgrounds.
• A discussion on the initiatives, projects, and ideas of AMCS to support and understand the diverse communities.
• Integrity, authenticity, focus, and time management are essential to the success of an organisation.
  
  

Link from the episode

• Australian Multicultural community Services: Click here
• The 'Innovate for Impact Self-Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Dan and Tracey discuss “What is Innovation”, they discuss some common misconceptions and how person-centred innovation is the future.

Here is a taste of what Dan and Tracey cover in the conversation

• Innovation is about amazing customers with something that they can't imagine ever having lived life without
• Why person-centred innovation is the future
• Innovation is more about execution than being first to market with a new concept
• It's not just about AI and sexy new things, innovation can be just about creating better services and experiences through innovative service design
• Innovation is a change for a good reason, and it doesn't need to be something new; it can be pragmatic and practical to people.
• Innovation is about understanding the problem and finding the solution to that problem.
• Moving your services to an online form on your website, is not innovation, its most like just moving your experience to a different channel and can sometimes put the effort onto your client

Link from the episode

• Article about ‘Why innovation isn’t just about shifting your services online’ by Dan on Pro Bono Australia: Click here
• The 'Innovate For Impact Self Assessment': Click here
• Impacto Consulting on LinkedIn: Click here

In this episode, Dan and Tracey talk all about the importance of building a person-centred and collaborative organisation, by equipping your people to collaborate with your clients as a standard way of working, rather than just on the occasional project.

Here is a taste of what Dan and Tracey cover in the conversation.

• The importance of building a person-centred organisation, rather than running the occasional co-design project
• Tracey talks about giving people the capability and the training that enables them to be person-centred
• Leaders can start by first understanding what information is currently available in their organisation, and then set it up in a way that enables people to understand what client’s need
• Dan shares about how you embed roles into your organization and create groups that people can consult and co-design with, to make it easy for people to be able to collaborate with your clients

Link from the episode

• The 'Innovate For Impact Self Assessment': Click here
• Impacto Consulting on LinkedIn: Click here