Innovation in Business

There is a point where we realize that many of the tasks we do daily are similar and repetitive, and would like to have an assistant to help us do this. Thanks to technology and artificial intelligence, we can now use chatbots to help us in our business and start to know more about all the possibilities of these new technologies. In today’s episode, Claire will talk about everything you need to know about ChatBots and how you can start working with your own digital assistant.

Listen to find out:

• What is a ChatBot and how is used in Customer Service and as a tool and assistant for team members.
• What are the strengths and weaknesses of a ChatBot.
• What you can do to start implementing your own ChatBot in your business.
• How you have to think of a Chatbot to work in your favour and with all its potential.
• Some different ways you can specifically use Chatbots in your business.

References and links:

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When we are looking to grow our business, we implement many strategies and systems to find new ways to reach out to clients and potential clients. These new tools help us with many tasks but can also end up in making us spend more time and resources than necessary. In this episode, Claire will share her process to organize and optimize her time to do more with less.

Listen to find out:

• How you can start collecting data about your current processes and systems while being busy running your business.
• What to look for when analysing this information to use it in your advantage.
• What are some strategies and steps to follow when cleaning up your daily routine?
• The advantages of focusing your time and energy after identifying the key tools and resources for your business.
• How then after all this process you can look for implementing new tools or processes to optimize your time and resources.

References and links:

Book a discovery session: https://calendly.com/driveit/value-calls

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When your business starts to grow and scale there are many things that start to change, but how to keep consistent with what you offer to your clients during this process? In today’s episode, Claire will talk about how to build a solid system to offer a great customer experience in the process of growing your business. She will explore other business success stories and will share some tools to help you in this process.

Listen to find out more about:

• Some key points to consider when thinking about CX (customer experience) in your business and how to get inspiration to start.
• A sample of how CX was important for building the reputation of a famous company.
• What do you have to think about first when defining your business’ CX strategy.
• How to work along the process of building your business’ CX.

References and links:

Book a discovery session: https://calendly.com/driveit/value-calls

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Not only in the current times but always is a good moment to find new revenue streams. 

This could be scary sometimes, so on today’s episode, Claire will use her scientific background to help you see this process as a scientific experiment and replace the fear for fun!

Listen to find out more about:

• How is the scientific method and what you need first to start applying it to grow your business
• How to establish where you need to focus your growth
• How is the process of testing and experimenting with new features
• How to conduct your investigation and experiments to be able to measure the results

References and links:

Book a discovery session: https://calendly.com/driveit/value-calls

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During the last years businesses were increasing their presence in the digital space, but now because of COVID-19 more are more businesses are facing the need to step into this space. 

In today's episode, Claire will talk about what you can find already in the digital space, how to know what could work best for your business and the way to implement it.

Listen to find out:

• The differences between the Digital Business model Vs the traditional business model.
• What different offers you can find already digitally.
• How to find what is preventing you from growing your presence digitally.
• Some shifts you can apply to help you do it

References and links:

Four Week MBA Digital Business Models

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We already know what happened with all those new decade 2020 plans we had. But that doesn’t mean we should give up. 

How can go back to the roots and start growing again better and stronger?  

In today’s episode, Claire talks about her own experience with COVID-19 and how the crisis can also be a source of opportunity. She goes through the process of re-thinking and rebuilding her business to find the best way to communicate what we are best at.

Listen to find out:

• How to find what makes us and our business special. What is the essence of our business.
• Why is important to start from there to build our business.
• What we can think about to help us grow fast and organically.
• How to keep motivated
• And how we can think all this process like a tree to build a solid business, with strong roots, long life, and fruits to share.

References and links:

Book a discovery session: https://calendly.com/driveit/value-calls

Try Siteground Hosting:
https://artificiallyintelligentconsulting.com/siteground/

Stay Connected:

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Innovation ideas come from many places, and one of them is your customers! On today’s episode, Claire will share examples of how clients led companies to innovate and ideas on how to collect and analyse your customers’ data to find the places you can focus on your business and better help them.

Listen to find out:

• A story about how customers shifted completely the purpose of an app and led it to success.
• Way of looking at what your customers are using your app and what they need.
• How to read your customers behaviour and how it is impacting your business.
• How you can better delight your customers and whether you need to pivot or not to do it.

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Niching is important if you want to have a successful business. But if you are not sure about your niche, or if you feel like you can still niche down your business a bit more, there is a method you can follow that will help you connect better with your clients. 

Listen to find out:

• Why niching down is important.
• How to reconnect to your why and understand how important it is.
• A way to recognize your values and what is important to you.
• How to apply this to find your true niche, aligned to your values and motivations.

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We start a business with an idea in mind, a goal of making something easier for somebody else, and a way to grow professionally and personally. Then, sometimes our technologies are used in ways we didn’t think they would be used, or we start developing other skills and interests and this has an impact in the line our business is growing, but we try to hold on the initial idea. On today’s episode, Claire will talk about what are the most common reasons we hold on things and how this is probably holding us back from growing. She will share her story as well as other famous examples of how letting go allowed innovation, and how you can start working on this too.

Listen to find out:

• Why letting go is something we can think as a good possibility and doesn’t have to be ultimate necessarily.
• How letting go opened the space to develop new ideas and grow businesses.
• How to identify the things we have to let go.
• Steps to start working on letting go on a mental level and in practice.

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On today’s episode, Mike is going to be sharing his insights on content marketing and video strategy (something every business should be embracing). Claire and Mike talk about pivoting your business to accommodate market needs and changes (like a sudden need to self-isolate for example), how Jellyfielder Studios are supporting entrepreneurs and of course the Ice Cream model!

Listen to find out:

• The importance of creativity in business.
• The key to storytelling.
• How to video marketing using the ice cream model.
• How to work on blockers that prevent us to do video.

Meet Mike!

Mike Jelves was born and raised in Essex. Since meeting his business partners at university, has for the last 15 years co-produced creative, commercial and corporate films as part of Jellyfielder Studios. When not behind a camera, editing videos or delivering workshops, Mike can be found hosting pub quizzes, enjoying football or consuming other people’s creative content.

Get in Touch:

Mike Jelves:

https://www.jellyfielders.tv/

https://www.linkedin.com/in/mikejelves/

Artificially Intelligent Claire:

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https://artificiallyintelligentconsulting.com/

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