Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about Why Employee Feedback is Important.

In an earlier INNsider Tip, I said praise was important for your employees. Just as significant as praise is feedback.

Continue watching, reading or listening, and I'll share more ways to improve your employee communication…
https://keystonehpd.com/why-employee-feedback-is-important-innsider-tips-045

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.
Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about How to Handle Conflicts.

Being friends with your employees is great, letting them know they can talk to you at any time is very important, but what is also very important is that you're the boss. You are running a business, this is your livelihood; you have to be professional.

Continue watching, reading or listening, and I'll share techniques to handle conflicts …
https://keystonehpd.com/how-to-handle-conflicts-innsider-tips-044

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about ways you can Improve Your Email Communication.

• When sending an e-mail, writing the letter or even a note, use spell check. And after you have used spell check, have someone else read it.

• Don't send messages with all caps, recipients might feel like you're YELLING!

Continue watching, reading or listening, and I'll share more ways to improve your email communication…
https://keystonehpd.com/improve-your-email-communicationinnsider-tips-043

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook? https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about Effective Communication at Your Property.

Communication is something we do automatically- like breathing. We have been talking since we were small; talk to our partners, kids, and friends without giving it a thought.

It might seem easy, but communicating efficiently actually takes quite a bit of skill.

Continue watching, reading or listening, and I'll share tips on how to effectively communicate at your property…
https://keystonehpd.com/effective-communication-at-your-property-innsider-tips-042

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook? https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will discuss Training Techniques to Consider.

Job Shadowing:
This allows an employee to learn about and benefit from the expertise of the senior employees.

Continue watching, reading or listening, and I'll share more training techniques for your hospitality property ...
https://keystonehpd.com/training-techniques-to-consider-innsider-tips-041

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook? https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Giving Your Employees the Freedom to Make Decisions at Work

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about giving your employees the freedom to make decisions at work.

When a rule exists that absolutely has to be followed, give the reason why so it is clear to your employees, for example, safety regulations or specific laws, otherwise encourage them to think outside the box, especially when it comes to customer service.

Continue watching, reading or listening and I'll share ways to give your employees the freedom to make decisions at work...
https://keystonehpd.com/giving-your-employees-the-freedom-to-make-decisions-at-work-innsider-tips-040

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about how to schedule a training program.

Acquiring the knowledge to do one task at a time will help your employees gain confidence, and as their confidence grows, so does their desire to master the next segment.

Avoid the temptation to over-talk and micromanage.

Both of these tactics signal that you lack confidence in your employee's abilities. Quite often these tactics are enough to have good potential employees quit.

We recommend these guidelines when training new employees, but this is just the beginning.

Continue watching, reading or listening and I'll share some specifics that should be covered in the initial training...
https://keystonehpd.com/how-to-schedule-a-training-program-innsider-tips-039

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today's INNsider Tip, I will talk about how to conduct an effective training session.

Have your trainer go through the training procedure themselves.

Continue watching, reading or listening and I'll share what it takes to be a good trainer...
https://keystonehpd.com/how-to-conduct-an-effective-training-session-innsider-tips-038

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about how to set up the training program.

As in all topics in your operations manual, your training has to be step-by-step.

Continue watching, reading or listening and I'll share the first steps you need to take...
https://keystonehpd.com/how-to-set-up-the-training-program-innsider-tips-037

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about growing your employees.

When a hospitality property is small or independent, what is the best way to train new staff and keep them passionate about their work?

This is a good question to ask yourself.

There is always something new to learn. The day you stop learning is the day you stop living. We should all pick up new skills, ideas, viewpoints and ways of working every day. This is not a rule for your work but a rule for life.

Continue watching, reading or listening and I'll share how to keep employees passionate...
https://keystonehpd.com/how-to-keep-employees-passionate-innsider-tips-036

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.