Welcome to INNsider Tips.
In today's INNsider Tip, I will talk about developing a training program.

Training can be unstructured or structured.

Continue watching, reading or listening and I'll show how training can be unstructured or structured...
https://keystonehpd.com/developing-a-training-program-innsider-tips-035

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about when to train employees.

Continue watching, reading or listening and I'll share a list of reasons to train...
https://keystonehpd.com/when-to-train-employees-innsider-tips-034

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today's INNsider Tip, I will talk about the cost of employee turnover.

A recent survey indicated that 40 percent of employees who receive poor job training leave their positions within the first year.

They name the lack of skills training and development as the primary reason for leaving.

Continue watching, reading or listening and I'll share the cost of replacing an employee...
https://keystonehpd.com/the-cost-of-employee-turnover-innsider-tips-033

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will talk about the benefits of training employees.

• You can choose the training to give your staff, so, pick skills that will benefit your property.

• Trained employees will be better equipped to handle customer inquiries, and complaints, make sales or use computer systems.

Continue watching, reading or listening and I'll share 10 more benefits of training employees...
https://keystonehpd.com/benefits-of-training-employees-innsider-tips-032

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today's INNsider Tip, I will talk about training programs for employee development.

Continue watching, reading or listening and I'll share why you may have lost some excellent employees...
http://keystonehpd.com/training-programs-for-employees-development-innsider-tips-031

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today’s INNsider Tip, I will share the next step after hiring.

If you have not done so in person, notify the successful candidate by telephone. Again, use a scripted presentation.

Notify any unsuccessful candidates, thanking each for their interest using a standard letter, signed by the interviewer. This goes a long way toward showing the professionalism of your property.

The first day of training with the new employee should start with the owner, and include the following:

Continue watching, reading or listening to find out what the first day should include...
http://keystonehpd.com/what-is-the-next-step-after-hiring-innsider-tips-030

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In the last INNsider episode, I started to share possible interview questions.
https://keystonehpd.com/interview-questions-to-ask-potential-hospitality-property-employees-innsider-tips-028

In today's INNsider Tip, I will share more interview stress questions and answers.

You want to keep the interview as positive and as relaxed as possible, but occasionally the position you are hiring for could be stressful.

Continue watching, reading or listening and I'll share a few stress questions you could ask to see how the candidate reacts...

https://keystonehpd.com/interview-stress-questions-and-answers-innsider-tips-029

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” e-book?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today's INNsider Tip, I'm going to start talking about the interview questions to ask.

If your property is working with an operations manual and every job is described on a step-by-step base, then most jobs can be taught.

With that in mind, some interview questions might differ a bit from what you're used to.

Continue watching, reading or listening, and I'll share samples of the types of interview questions you could ask…
https://keystonehpd.com/interview-questions-to-ask-potential-hospitality-property-employees-innsider-tips-028

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” e-book?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips

In the last INNsider Tips episode, I talked about ways to improve your hiring process.

In today's INNsider Tip, I am going to continue with ways to improve your hiring process.

Continue watching, reading or listening for two important tips to consider...
https://keystonehpd.com/ways-to-improve-your-hiring-process-innsider-tips-027

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Did you get your copy of the “How to Improve Your Hospitality Properties Success” ebook?
https://keystonehpd.com//how-to-improve-your-hospitality-propertys-success

To find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.

Welcome to INNsider Tips.

In today's INNsider Tip, I will share the Best Recruitment Strategies.

I have seen hospitality property owners go from one extreme to another when it comes to their hiring process.

One property owner might take the time to study the candidate and ask thoughtful questions while another might look at a new person and say "do know how to use a computer? Okay, you are hired."

For it to work, the interview process has to be consistent. It has to be scripted the same way every time.

As in all other tasks in your hospitality property, your hiring process should be documented in your operations manual.

Continue watching, reading or listening and I'll share what else you need to do...

https://keystonehpd.com/best-recruitment-strategies-innsider-tips-026

Sign up for INNsider Tips
https://keystonehpd.com/innsider-tips

Help grow your business with Free eBooks.
You can find them at
https://keystonehpd.com/hospitality-prioperty-ebooks/

Find your best group option visit
https://keystonehospitalitydevelopment.com/private-groups

That’s today's INNsider tips.

Until next time, have a fun day.