In this episode of “Inside Health Care,” Thomasene Barnes, of New York Health and Hospitals, and Kelsey Keller, of Hackensack Meridian Health, discuss their PCMH Certified Content Expert (CCE) Quality awardwinning efforts with Matt Brock, NCQA Director of Communications. Thomasene and Kelsey talk about their innovative strategies for improving patient-centered care. They also discuss their leadership techniques, motivations and impressions of the PCMH Conference.

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