In 2021, the pandemic continued to test our health system.

In this episode of “Inside Health Care” featuring NCQA’s President, Peggy O’Kane, we look back at how the pandemic brought challenges but also inspired innovation. In this chat with NCQA’s Vice President of Public Policy and External Relations, Frank Micciche, Peggy looks back at the uneasiness of 2021…before looking ahead, with hope, at the year to come.