Inside the C-Suite

Inside the C-Suite

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Inside the C-Suite episodes

  • Building Success: Motivations, Struggles, and Triumphs with Craig Goodliffe

    We talk with Craig Goodliffe, founder of Cyberbacker about his journey from working in retail and real estate to starting Cyberbacker, a company that provides staffing solutions primarily from the Philippines. We dig into the motivation behind his work, where he's struggled, and how he's been able to overcome these challenges in his trek through being and entrepreneur.

    We discuss:

    • How the journey got started
    • The motivations behind an entrepreneur
    • How to handle stress and how to deploy confidence in your team
    • Outsourcing and Delegation

    • Chapters

      00:00 Who is Craig Goodliffe

      01:43 Craig's Background and Introduction to Cyberbacker

      05:33 Craig's Journey in Business and Entrepreneurship

      09:23 The Importance of Location and History in Ogden, Utah

      11:13 Motivation and Inspiration for Craig's Work

      16:08 Overview of Cyberbacker and its Services

      23:13 Outsourcing and Delegation

      27:15 The Impact of Online Reviews

      29:02 Finding the Right Talent

      33:00 Teaching Work Ethic

      43:03 Future Goals

      49 min
    • CEO Sagar Khatri talks entrepreneurship, the challenges of global employment, and the founding of Multiplier. It's his journey.

      In this episode we speak with the Co-Founder and CEO of Multiplier, Sagar Khatri. He talks entrepreneurship, the challenges of global employment, and adversity. Spoiler alert - Empathy is not the only thing that matters.

      We cover topics including:

      • Entrepreneurship
      • Global employment and the democratization of business
      • The value of customer service and human-centric business approach

      • Chapters

        00:00 From Finance to Entrepreneurship: Sagar's Journey

        03:02 Navigating the Complexities of Global Employment

        05:02 Democratization of Business: The Role of Technology

        21:47 The Journey of Building a Successful Startup

        26:18 The Value of Trust, Transparency, and Resilience in Business

        40:16 The Impact of Humble Beginnings on Entrepreneurship

        44 min
      • Steve Cox, CEO at Employ: From Taxi Driver to CEO and the Evolution of Leadership

        In this episode we speak with Steve Cox, the CEO at Employ about his career, his thoughts on the evolution of leadership, effective board management, and how to leverage intentional mentorship.


        Takeaways

        1. Steve Cox's diverse experiences, including his time as a taxi driver, significantly shaped his career.

        2. Insights into the complexities of applicant tracking systems and HR technology.

        3. The Y2K phenomenon spurred a surge in IT consulting and preparation efforts.

        4. Leadership demands self-awareness, authenticity, and adaptable communication styles.

        5. Intentional, tailored mentorship is crucial at the leadership level.

        6. Effective board management requires transparency, alignment, and collaborating with people you like.


        Chapters

        00:00 who is Steve Cox, CEO at Employ

        02:25 Complexities of the Applicant Tracking System Space

        05:35 The Impact of Diverse Experiences on Career Growth

        22:49 Navigating Y2K and Its Impact

        27:09 The Evolution of Leadership

        46:21 Intentional Mentorship at the Leadership Level

        48:39 Effective Board Management

        51 min
      • Terry Baker's Journey: From Pre-Med to Startup Success. Building, Scaling, Exiting.

        In this episode we speak with Terry Baker, CEO of Daxtra Technologies to learn about his journey from Pre-Med to start-up success (and pivots). We talk with him to understand how he thinks and what continues to move him forward after more than 3 decades of scaling good brands to great brands.

        We discuss:

        1. The power of AI in Recruitment automation
        2. Start-ups to scale-ups, acquisitions and venture capital
        3. How to pivot and why
        4. Mentorship and growth

        5. Chapters

          00:00 Introducing Terry Baker and Daxtra Technologies

          05:13 Terry Baker's Journey: From Pre-Med to Startup Success

          10:13 Revolutionizing Recruitment: Programmatic Job Advertising

          22:16 The Entrepreneurial Journey: Navigating Venture Companies and Acquisitions

          25:20 The Impact of AI on the Workforce: Innovation and Strategic Leadership

          46:17 Shaping the Future: AI in Industries and the Evolving Nature of Work

          52 min
        6. Overcoming Challenges: The Entrepreneurial Path of Janet Elkin Navigating Hiring Challenges in Healthcare Staffing

          In this conversation Janet Elkin, CEO of IMN Enterprises, shares her journey from humble beginnings in the Bronx NY, to operating a leading healthcare staffing juggernaut. She helps us understand her experiences in advertising, entrepreneurship, and the challenges she faced.

          Takeaways

          • Janet Elkin's journey from the Bronx to becoming the CEO of IMN Enterprises is a story of resilience and determination.
          • Her experiences in advertising and entrepreneurship, as well as the challenges she faced, shaped her approach to business and leadership.
          • The importance of treating people with respect and care is a key theme in Janet Elkin's journey and her approach to business.
          • Janet Elkin's success is a testament to her ability to overcome obstacles and stay true to her values. The importance of staying close to employees and getting to know them on a personal level.
          • The significance of caring for employees and valuing their input and perspectives.
          • The challenges and nuances of hiring and training in the healthcare staffing industry.

          • Chapters

            00:00 The Journey to the C-Suite: Exploring Career Paths and Current Roles

            02:01 Acquiring Companies and Diversifying Services in Healthcare Staffing

            03:01 The Magic of Entrepreneurship: Overcoming Challenges and Building Success

            05:44 Life's Little Mysteries: Personal Anecdotes and Insights

            07:01 The Value of a Psychology Degree: Lessons in Leadership and Human Connection

            20:31 The Art of Staying Close: Leadership Rules and Employee Engagement

            22:20 Caring for Employees: Valuing Perspectives and Building Relationships

            37:11 Navigating Hiring Challenges in Healthcare Staffing

            46 min
          • Treating Talent Like Family: The Key to Success in IT Staffing and The Importance of Relational Connections w/Jennifer Schielke CEO Summit Group Solutions

            In this episode, Jennifer Schielke, co-founder of Summit Group Solutions, discusses her journey in the IT staffing and recruiting industry, the importance of treating talent like family and helping them grow and improve. We look at the state of IT staffing, government assistance and small business, gratitude towards employees and candidates, and mentorship.


            Takeaways

            • Treating talent like family and supporting their growth is vital in IT staffing and recruiting.
            • Government assistance programs require careful and accountable use to ensure they help those in need.
            • Overcoming challenges in small business requires resilience, gratitude, and a focus on making a positive impact.
            • Addressing the emotional well-being of children, especially post-COVID-19, is essential.
            • Building relational connections, setting digital boundaries, and having mentors are crucial for personal and professional growth.

            • Chapters

              00:00 Introduction and Personal Background

              03:02 The Challenges of Virtual Learning and Parenting

              06:20 Relocating to Scottsdale, Arizona

              08:26 Co-founding Summit Group Solutions

              13:13 Treating Talent Like Family

              16:07 Motivation and Overcoming Challenges

              24:32 The Importance of Relational Connections

              27:23 Balancing Work and Personal Life

              31:22 Working with a Spouse

              35:33 The Impact of Mentors and Building a Supportive Network

              39:05 Continual Learning and Personal Development

              44:39 Making a Positive Impact and Contributing to Others

              46 min
            • WorkFusion CEO Adam Famularo: His story. Building a Career with Intent and Digital Workers.

              In this episode we speak with WorkFusion CEO Adam Famularo and dig deep into his personal growth story. We learn about how he's grown to become CEO at one of the most exciting worktech companies in the world. We talk about intent, career pathing, building a personal team of supporters, and how to find what motivated you to move beyond what you are comfortable with.


              Takeaways

              • Digital workers, such as Tara and Evelyn, are AI-powered entities that can perform tasks that humans find tedious or don't want to do.
              • These digital workers continuously learn and improve over time, becoming more efficient and effective in their tasks.
              • The adoption of digital workers can reinvigorate the workforce and enable employees to take on new roles and responsibilities.
              • Digital workers can augment human work and allow humans to focus on more complex and strategic tasks. Continuous learning and being a sponge are key to personal and professional growth.
              • Education can complement real-world experience and provide a deeper understanding of organizational principles.
              • Having a clear vision is crucial for setting goals and aligning individuals with the company's vision.
              • Understanding the goals of others is important for motivating and aligning them with the company's vision.

              • Chapters

                00:00 Who is Adam Famularo?

                02:44 Work Fusion's Digital Workers

                04:48 Human in the Loop

                08:22 Benefits of Digital Workers for Companies

                12:10 Adam Famularo's Journey to CEO

                22:46 The Role of Education in Career Advancement

                25:47 Becoming a CEO and Running a Business

                29:09 The Power of Having a Clear Vision

                43:17 C-Suite Video Intro Epidemic.mp4

                47 min
              • Resilience and Ownership as a Leader with Adam Wray, Founder & CEO AstrumU

                Adam Wray is the founder and CEO of AstrumU, an AI data platform startup that translates educational experiences into economic opportunity.


                We discuss 

                • The Need for Individualized Skills Measurement Tools
                • The Challenge of Information Asymmetry Learning and Growing from Failure
                • Resilience and Ownership as a Leader

                • Chapters

                  00:00 Introduction and Setting the Stage

                  02:30 The Challenge of Information Asymmetry

                  04:13 Building a Data Services Platform

                  06:15 Skills-Based Hiring and Talent Management

                  08:57 The Decay of Skills and the Importance of Durable Skills

                  14:17 Learning and Growing from Failure

                  32:01 Surrounding Yourself with Complementary People

                  39:07 Resilience and Ownership as a Leader

                  43:45 Constantly Pushing Yourself for Growth

                  52:01 Conclusion


                  54 min
                • Jenn Ravalli, CMO Harri opens up about her career, building and scaling startups and her role in Annie...

                  From performing on stage in Annie as a child to leading marketing for the most interesting Work Tech companies we know, Jenn Ravalli takes us through the challenges of navigating to the C-Suite. We learn about her success, her failures and the role her mentors have played in her career. She's a long time friend of ours and we are excited to share this great episode.


                  Takeways:

                  • HR technology for frontline workers needs to be mobile-first, flexible, and compliant with industry regulations.
                  • Mentors play a crucial role in career development, providing guidance and support.
                  • A healthy marketing budget allows for creative and strategic marketing initiatives.
                  • Jennifer's journey from performing arts to marketing showcases the importance of adapting and using creative energy in different ways. Take on new opportunities and challenges outside of your comfort zone to grow in your career.
                  • Having mentors and advocates who speak positively about you when you're not in the room can be invaluable.
                  • Building and scaling startups can be both challenging and rewarding.
                  • Being your authentic self at work may not always be easy, but it's important to navigate the waters and find a supportive environment.
                  • Reflecting on past experiences, such as performing in Annie, can bring joy and nostalgia.

                  • Chapters

                    00:00 Introduction and Overview of HR Technology for Frontline Workers

                    06:06 Jennifer's Journey from Performing Arts to Marketing

                    12:12 Transitioning from Performing Arts to Sales and Marketing

                    22:23 Working with a Healthy Marketing Budget at Health Net

                    23:32 Taking on New Opportunities and Challenges

                    25:23 Navigating Challenges as a Female in a Male-Dominated Industry

                    30:09 Building and Scaling Startups

                    32:09 Being Your Authentic Self at Work

                    37:48 Reflecting on Past Experiences

                    48 min
                  • The Power of Empathy and Salesmanship: Taylor Liggett Chief Growth Officer at ID.me

                    Taylor Liggett shares his journey from working in a call center to becoming the Chief Growth Officer at ID.me, the largest digital wallet and trusted digital identity network in the US. Taylor shares how his early experiences in customer service and account management shaped his career. We talk empathy, listening, and salesmanship. 

                    This is one of those episodes that everyone can find a few nuggets from


                    Connect with Taylor Liggett Here: https://www.linkedin.com/in/taylorliggett/


                    Takeaways

                    1. Taking risks and stepping out of your comfort zone can lead to significant career growth and opportunities.
                    2. Skills in empathy, listening, and salesmanship are valuable in various roles and industries.
                    3. Transitioning from an individual contributor to a manager requires a willingness to learn and adapt to new responsibilities and dynamics.
                    4. Having a supportive leader who believes in your potential can be instrumental in career advancement. Be honest about your strengths and weaknesses in the workplace.
                    5. Leaders should be skilled in their roles and have the respect of their team members.
                    6. Look for candidates who are ambitious, hungry for success, and a good cultural fit.
                    7. The future of identity verification lies in digital identity and consumer permissioned data.
                    8. Take risks and embrace opportunities for personal and professional growth.

                    9. Chapters

                      01:10 Introducing Taylor Liggett and His Career Journey

                      07:42 The Power of Empathy and Salesmanship in Customer Retention

                      12:46 Taking Risks and Stepping Out of Your Comfort Zone

                      16:36 Transitioning from Individual Contributor to Manager

                      19:02 Leadership and Being Skilled

                      20:18 Qualities to Look for in Candidates

                      22:32 Verifying Credentials and the Rise of AI

                      25:54 Regrettable Turnover and the Role of Leaders

                      27:23 The Future of Digital Identity

                      32:36 Embracing Risks for Growth

                      47 min

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