On this special episode of The Lawyers Weekly Show, produced in partnership with Commonwealth Bank, hear from two award-winning innovators about what constitutes successful innovation, in firms big and small, in a rapidly evolving marketplace. Lawyers Weekly Editor Jerome Doraisamy and National Director for Professional Services at Commonwealth Bank, Daniela Pasini, co-host this episode. We welcome Gilbert + Tobin Partner and Chief Knowledge and Innovation Officer Caryn Sandler (winner of the Innovator of the Year category at the 2022 Australian Law Awards) and Peripheral Blue Founder and Managing Director Mellissa Larkin (winner of the Innovator of the Year category at the 2022 Partner of the Year Awards) to discuss all things innovation. Ms Sandler and Ms Larkin reflect on whether innovation is client or firm-led led at this juncture, striking the right balance between proactive and reactive innovation. We delve into what constitutes internal and external innovation in law firms, and embedding transformational mindsets into the teams. We explore the challenges inherent in that process, the essential capabilities needed to deliver great customer outcomes and what the future could look like for innovators in law. To learn more about Commonwealth Bank's professional services offerings, click here. If you like this episode, show your support by rating us or leaving a review on Apple Podcasts (The Lawyers Weekly Show) and by following Lawyers Weekly on social media: Facebook, Twitter and LinkedIn. If you have any questions about what you heard today, any topics of interest you have in mind, or if you'd like to lend your voice to the show, email [email protected] for more insights!