Insurance Untangled

In this episode of Insurance Untangled, host Ben Tunei breaks down urgent 2025 changes in umbrella networks — also known as leasing or rental networks — and how they impact your PPO contracts, fee schedules, and in-network status. Learn how insurance companies like MetLife, Cigna, and Delta Dental use these networks to lower your reimbursements without notice. Ben shares smart, practical tips to help you protect your income, reduce insurance dependence, and make informed decisions when new network announcements hit your inbox. If you want to stay ahead of shifting insurance strategies and keep your dental practice profitable, this episode is a must-listen.

In this episode of Insurance Untangled, host Ben Tunei sits down with co-host and marketing expert Naren Arulrajah to talk about one thing every dental practice needs: strong marketing basics.

They break down what really works in 2025, like how to build a website that turns visitors into real patients, why SEO is a long-term win, and how Google Ads can help when you need patients fast. Naren also explains why dentists shouldn't rely too much on social media for new patients, and instead focus on things that bring real results.

Whether you're starting fresh or just want to make sure you're doing the right things, this episode gives you a clear path forward

In this episode of the Insurance Untangled Podcast, hosts Naren Arulrajah and Ben Tunei discuss how slowing down and spending more time building real relationships with your patients can help you reduce your dependence on PPOs, increase profitability, and rediscover the joy in dentistry. Learn how patient trust leads to stronger case acceptance, happier teams, and lasting practice growth. Featuring practical insights, personal stories, and proven strategies, this episode is a must-listen for dentists who want to build a thriving, relationship-driven, fee-for-service practice.

In this episode of Insurance Untangled, hosts Ben Tuinei and Tessina Bullock talk about why more dentists are walking away from insurance networks. They share the top reasons behind this shift — like unfair SRP denials, confusing contract limits, and low reimbursement rates that make it hard for doctors to give the care patients deserve.

Ben and Tessina also explain how insurance companies' policies often go against what's best for patients and practices. They show why going out of network can give dentists more freedom, better income, and peace of mind while helping patients get the treatment they truly need.

SEO is often seen as complicated and overwhelming, but in this episode, Ben Tuinei and Naren Arulrajah break down why it can be your dental practice's most powerful tool. Discover why there's no quick fix in SEO, the key benchmarks every dentist should measure, and how Google's shift to AI-driven search is changing the game. You'll also learn practical ways to attract ideal patients, reduce dependence on PPOs, and position your practice for long-term growth.

Are you stuck getting only 2 to 5 new patients a month? In this episode, Ben talks with marketing expert Naren about why some dental practices struggle to grow—while others are booked solid. They explore real reasons growth stalls, like poor online visibility, weak reviews, and low phone conversion.

You'll also hear simple strategies that can help you attract more of the right patients. If you're ready to break through that plateau and finally see steady growth, this episode gives you the mindset and tools to make it happen.

Are out-of-network insurance benefits getting better or worse? In this episode, Naren Arulrajah talks with dental insurance expert Ben Tuinei about the major changes happening in the dental world. They break down why more dentists are dropping insurance plans and how employers are pushing for stronger out-of-network benefits.

Ben also shares what the future could look like for dental practices, including the possible return of old-school indemnity plans and what to expect as insurance companies try to hold on. If you're thinking about going out of network, this episode is packed with real talk, expert advice, and hope for what's ahead.

Why do so many dental practices work harder year after year, yet still feel like they're falling behind? In this eye-opening episode, Ben Tuinei sits down with marketing expert Naren Arulrajah to redefine what real growth means for dental practices. It's not just about attracting more patients, it's about attracting the right ones. Naren explains why depending on PPOs and price-driven advertising can actually shrink your profitability, and how practices can shift toward high-value, treatment-accepting patients who truly value dentistry. From SEO strategies that actually work to building trust with powerful patient stories and reviews, this episode breaks down a practical, modern approach to long-term practice growth.

Is your dental practice stuck in a cycle of doing everything yourself? In this insightful episode of Insurance Untangled, co-hosts Ben Tuinei and Naren Arulrajah dive into why the most successful dental practices thrive on collaboration, not isolation. Naren introduces the concept of interdependence, a powerful business mindset shift that empowers practice owners to focus on what they do best and delegate the rest. From hiring the right marketing partner to building an empowered team, this episode explores how smart collaboration can elevate your practice, attract your ideal patients, and help you finally enjoy the freedom you deserve.

In this episode of Insurance Untangled, Ben Tuinei and Tessina Bullock break down the current state of PPO fee negotiations in 2025. They explain why it's more important than ever to build your insurance profile, understand your leverage, and pay attention to hidden issues like code downgrades and umbrella networks.

You'll learn simple, step-by-step tips to start negotiating smarter—whether you go it alone or work with a pro. Plus, discover how the right marketing strategy can help you attract better patients and reduce your insurance dependence for good.